Ralph Honda
Rochester, NY
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Linda who ran the service was awesome. She kept me posted on other issues they came across and dealt with them with no charge. This woman is an amazing asset to your service department!! She kept me posted on other issues they came across and dealt with them with no charge. This woman is an amazing asset to your service department!! More
We have never been to Ralph Honda. Upon entering, we were greeted by Dave M. who was our sales consultant. He was personable & listened to our needs rather than pushing various cars Upon entering, we were greeted by Dave M. who was our sales consultant. He was personable & listened to our needs rather than pushing various cars towards us to consider. He explained everything about the car clearly & concisely answering questions as he covered aspects of the car, its history, and financial information. Sales is about selling whatever the product. For Dave, the sale seemed secondary to taking care of our needs, our preferences in a car, our financial committment in purchasing, and making sure the process was about us. Dave is a very personable man who wears his compassion for life and work on his sleeve. His integrity was apparent to us immediately & our comfort level during the very first visit to a car dealer since 2007 was very high. Dave did this for us & he will do it for all the clients he greets at the door of Ralph Honda. We also worked with Nathan M. for our CR-V pick up & Jim for final financials. What a team!! Trust us..you wont be disappointed when you buy from Ralph Honda. Robert & Pamela More
I recently had a very pleasant experience at your dealership, as I have for years with my old Honda Accord. Prompt, efficient service, right form the door. You have a Great team, who take a very good dealership, as I have for years with my old Honda Accord. Prompt, efficient service, right form the door. You have a Great team, who take a very good care of the customers. I really appreciate the effort and attention I get every time. Love my new CRV, and will come back for years to come. Good work and good people, thank you ! Nina Shavron More
Purchased new car for our son with Nathan Moffett. The experience was smooth and efficient. Nathan is a professional and very personable to work with. Looking forward to working with Nathan in the fut The experience was smooth and efficient. Nathan is a professional and very personable to work with. Looking forward to working with Nathan in the future. More
I was very happy with Ralph Honda and the professional way all staff treated my during my car purchase, especially Grace. Grace went above and beyond to answer questions and help me with knowledge about t way all staff treated my during my car purchase, especially Grace. Grace went above and beyond to answer questions and help me with knowledge about the car i was purchasing! Thank you very much Grace! If i could just remove to odor from a previous owner/ smoker from the car i purchased i would be much happier with the car!! More
I should have started going to them years ago. Wonderful comfortable environment. All employees do their absolute best to make you feel comfortable……like family. Best prices around for Hondas. Wonderful comfortable environment. All employees do their absolute best to make you feel comfortable……like family. Best prices around for Hondas. More
My experience in purchasing my 2022 Honda Civic was fantastic. Frank Christ my salesman made this an enjoyable and seamless experience. Frank was always very honest, professional and polite. No pressur fantastic. Frank Christ my salesman made this an enjoyable and seamless experience. Frank was always very honest, professional and polite. No pressure what so ever. This was the second vehicle I bought from Frank. The final price was exactly as negotiated (no games). Bob Tomoser (sales manager) was also very helpful and friendly throughout the process of waiting for my car to be delivered. I have recommended Ralph Honda to friends and family. Great service department too. Ralph has a great staff and everyone is very friendly. Love my new Civic! Couldn't be happier! More
Love my 2021 Honda CRV and the good service I have received from the Ralph Service Dept. Also had collision work done recently after a deer ran into the front of my car. Extremely great workmansh received from the Ralph Service Dept. Also had collision work done recently after a deer ran into the front of my car. Extremely great workmanship. More