Ralph Honda
Rochester, NY
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On 8/22/22 I purchased a New 2022 Pilot from Ralph Honda. This is my first SUV. I traded in my 2017 Ridgeline, and I got a great deal! I was surprised to get a Honda Loyalty Discount since this is my third H This is my first SUV. I traded in my 2017 Ridgeline, and I got a great deal! I was surprised to get a Honda Loyalty Discount since this is my third Honda purchase from Ralph Honda. I also received a refund for unused extended warranty on my Ridgeline. My salesman, Joe Lighthouse, was very knowledgeable about the Pilot, and showed me its many features. He spent hours with me, going over everything including the paperwork. In fact, the next day he contacted me to see if I had any questions. That's Great Customer Service! This is the second vehicle that I purchased from Joe Lighthouse. He is an amazing guy to know so much about any vehicle you would be interested in purchasing. I got a great deal, and the payment was in my price range. Honda's really do keep their value! I'm still learning how to operate the Pilot, with all of its features, and Joe says if I have any questions, to give him a call. What I like best about Joe is that he is very patient, and he doesn't make you feel like he's in a hurry. More
My salesman (Elvis Pagan) was friendly and knowledgeable. He answered all my questions without being pushy or overbearing. Given the shortage of vehicles that match my interests, we’re still waiting patientl He answered all my questions without being pushy or overbearing. Given the shortage of vehicles that match my interests, we’re still waiting patiently for an appropriate vehicle to arrive More
Everyone at Ralph Honda made the purchase of my new car and absolute smooth transaction they were helpful guided me through the sale of my old cars or trade-ins and very patient with teaching me what to do and absolute smooth transaction they were helpful guided me through the sale of my old cars or trade-ins and very patient with teaching me what to do with all the new gimmicks in the newer cars... Give them an a+ in every category and highly recommend to anyone.. More
Kind thoughtful exipert service well done My 2006 Honda Accord was checked over I was kept informed Every step of the way I was given instructions if the problem happens again I was happy to have Honda Accord was checked over I was kept informed Every step of the way I was given instructions if the problem happens again I was happy to have a pick up to and from I love the place feeling secure and happy well done More
Great dealership to work with! Nathan is personable and very knowledgeable about the Honda products. It was a pleasure to do business and i am sure that this iz my 1st of many pur Nathan is personable and very knowledgeable about the Honda products. It was a pleasure to do business and i am sure that this iz my 1st of many purchases from him.. THANKS NATE👍👍👍 More
Will not honor the Honda care extended warranty I purchased from them. The warranty paid $1226 for a covered problem. Ralph Honda wants me to pay another $850 because it took so long to diagnose the purchased from them. The warranty paid $1226 for a covered problem. Ralph Honda wants me to pay another $850 because it took so long to diagnose the problem. More