Rallye Motors

Best Mercedes Dealer on Long Island I've been to them all! This is my 3rd MB and second from Steven Suydam! Highly recommend this dealership and this sales consultant! Went in to find I've been to them all! This is my 3rd MB and second from Steven Suydam! Highly recommend this dealership and this sales consultant! Went in to find my third Mercedes Benz. I had searched for two weeks for the perfect car with all the bells and whistles and color combo. Been to my local dealer to find the guy who sold me my second benz because I wanted to trade my C-class for an upgrade to an E-class, much to my dismay, he no longer works at MB Huntington. I have a regular customer named Jay who works at Rallye Motors of Roslyn and he told me to come in and browse the largest Mercedes dealer on the east coast, so I did. He introduced me to a salesperson and I was in shock! Both our mouths dropped...it was Steve Suydam, the very man who sold me my current C-class! What are the chances? So now, I'm standing in this beautiful, massive, luxurious dealership where my company bought our sprinter 3500 from, with my friend Jay and the very familiar Steve. I knew I was right at home now, received excellent service as usual from Steve, it is what I expected. I was destined to make a deal here! xxxxxxare listed above. Cons? Well there were two small chips on the door, and a smudge on the side view mirror which I was told was going to be taken care of, when I went to pick up the car, it had been detailed, but the smudge and chips were still there...so my interpretation of "taken care of" really wasn't theirs. I also asked them to remove the rallye marketing rectangular plastic badge from the trunk lid, which they did as I was being taught how to use parktronic, sync my phone, and the like. This was done at night so I really didn't have a chance to do much of a once over on the car, but I trusted them. The next morning I noticed the chips and the like. Had the chips and smudges been truly taken care of, It would have been 5 star satisfied, but I can see the residue of the rectangular badge still there..so not so much a warm and fuzzy feeling. But.. I am a reasonable man with a used car that I am very happy with! Could they have gone the extra mile and fixed the chips and smudges as I thought they would?.......sure! But I'm a businessman, I understand. This review is simply a testament to genuine mercedes dealerships, you will get a much more catering, and customer service oriented buying experience. Always buy a luxury car from a mercedes dealer...never ever go to those off mercedes lots on northern blvd, you'll be taken for a ride for sure. Kudos to Steve and Jay Johanas, I really appreciate your help and expertise and making my third MB my best one yet. More

GREAT SERVICE ADVISOR I felt compelled to contact you after meeting my service advisor Marie last week. She was so professional and patient when she explained all the proc I felt compelled to contact you after meeting my service advisor Marie last week. She was so professional and patient when she explained all the procedures that are included in the service . When we spoke about the tires she e-mailed pictures of them and she reccomended what tires should be replaced. She was so concerned that the car was safe.I forgot to mention how friendly and smart she was. I will ask for Marie when I come in for the next service on my car. Hats off to Rallye and Hats off to Marie. More

Exemplary Customer Service Steve reached out to me after receiving my info request online. He was nothing but professional during the entire process. I told him that I couldn't Steve reached out to me after receiving my info request online. He was nothing but professional during the entire process. I told him that I couldn't make it out to the dealership till after work on a week night and was driving from Jersey, and he worked with me past closing time to answer any/all my questions and hear my concerns. I had never purchased a Mercedes and was a little nervous, but Steve put my fears at ease. He assured me of the safety of the vehicle I was buyng (E-Class Wagon) and coupled with the fantastic CPO Special, I knew I had to buy it. I would definitely recommend Steve to anyone looking for a Mercedes in the New York Metropolitan Area. More

Excellent customer service It was my first time leasing a Benz. I dealt with Jimmy Myung. He made the whole process comfortable and at ease. No gimmicks and no false promises. It was my first time leasing a Benz. I dealt with Jimmy Myung. He made the whole process comfortable and at ease. No gimmicks and no false promises. He delivered exactly as he promised and the entire process was quick and smooth. More

Joe M Best Experience ever My experience with Rallye Motors was a complet pleasure.I only deal with Joe Plut,who has made buying a car fun again.Joe walks us through the deal w My experience with Rallye Motors was a complet pleasure.I only deal with Joe Plut,who has made buying a car fun again.Joe walks us through the deal with no loose ends.This is the third car with Joe and we have also sent our close friends who were extremly happy with their experience. My wife and I would highly recommend buying from Rallye and working with Joe Plut More

GREAT EXPERIENCE My experience with Rallye Motors was everything that buying a premium car should be. The staff were helpful and informative but never pushy. They were My experience with Rallye Motors was everything that buying a premium car should be. The staff were helpful and informative but never pushy. They were extremely responsive by both phone and email and were attentive to any of my needs or concerns. I worked with Bill McGarr and would highly recommend working with him. More

Update: Looking for a C-300 My wife and I are pleased to write that we were contacted by Victor Cosme (please read our previous "looking for a C-300" review) from Rallye Motors. My wife and I are pleased to write that we were contacted by Victor Cosme (please read our previous "looking for a C-300" review) from Rallye Motors. Victor discussed our situation with the trade in value of our car with Mr. Walter Ryder, Pre-owned Sales Mangager. Together, Victor and Walter researched aggressively and were able to increase the trade in value for us! We drove off in our near new C-300 today. The entire process (finance, delivery, vehicle familiarization) went perfectly. Victor linked my phone to the car and explained the Nav system. The car was spotless upon delivery. In summary, our experience with Rallye Motors and the professionalism of the staff is unsurpassed. You are treated as a person of Value, not just a customer. My wife and I are proud to drive a Rallye Motors Mercedes Benz. Thank you Victor, Walter and Elliot. More

Great deal and sales Had a great time salesman Tom Walton completely walked us through the deal with no headaches. They had a lot of patience as we drove them crazy lol. Had a great time salesman Tom Walton completely walked us through the deal with no headaches. They had a lot of patience as we drove them crazy lol. And a very child friendly group. This is our 3rd car with Tom and Raylle motors. And again couldnt be better Thanks to all. More

Excellent Customer Service. Steve gave me service like i was buying the highest priced car in the building (and i was way far from it). He was great and took the time to explain Steve gave me service like i was buying the highest priced car in the building (and i was way far from it). He was great and took the time to explain things to me. If i decide to upgrade or buy another car, Rallye Mercedes and Steve Suydam would be the first place and person i would look up. Thank you Rallye Mercedes Benz!! More

Excellent Jay was extremely helpful in answering my questions and easing my nerves. Rallye motors provided me with the smoothest vehicle purchase ever. Thank yo Jay was extremely helpful in answering my questions and easing my nerves. Rallye motors provided me with the smoothest vehicle purchase ever. Thank you Jay for your outstanding customer service. More