Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I have purchased cars from Robert in the past. He is wonderful to work with. I feel that I get the best deal possible to our mutual satisfaction. He is extremely knowledgeable about his products and the wonderful to work with. I feel that I get the best deal possible to our mutual satisfaction. He is extremely knowledgeable about his products and the inventory. He is always ready and able to answer all questions even after you leave with the new car. He is one of the main reasons myself and my extended family purchase from Ralleye Motors. More
My 1989 Mercedes 300 se is in the great shape it is because of the care it has received at Rally motors all these years. I can't imagine bringing it to any other dealer for its care. When I leave the because of the care it has received at Rally motors all these years. I can't imagine bringing it to any other dealer for its care. When I leave the dealership after it has been washed and tires glowing I feel like I did when it was brand new! Thank you. More
The value of an automobile encompass far more than the car itself, but the entire ownership. Paramount in the experience is service. Rallye Motors service department and particularly service advisor Joe car itself, but the entire ownership. Paramount in the experience is service. Rallye Motors service department and particularly service advisor Joe Digregorio make this an exceptional experience. Joe's attention to detail and his willingness to work with the customer is truly a pleasure. Rallye makes pick up and drop off extremely fast and convenient. This experience dramatically enhances the overall ownership experience. More
The service department, especially the service advisor, Rob Carlson, is top notch. Performed the work exceptionally well, price was more than fair and overall experience was outstanding. I brought my car Rob Carlson, is top notch. Performed the work exceptionally well, price was more than fair and overall experience was outstanding. I brought my car in for a Rim repair, and was so pleased with the way it turned out. Looks like new. Thought I would have to order a brand new rim , but for less than $200, I have a rim that looks brand new. Could not be happier. Thanks More
This is our fourth car that we've purchased through Rallye. Their customer service is one of the reasons that we keep coming back. Rallye's efficiency, courtesy and care combine to make servicing our Rallye. Their customer service is one of the reasons that we keep coming back. Rallye's efficiency, courtesy and care combine to make servicing our car a pleasure. More
I am disappointed that the world class vehicle has leaking here and there in less than 6 years. But the representative Mr. John C did his best and even found the coupon that I did not remember to be e leaking here and there in less than 6 years. But the representative Mr. John C did his best and even found the coupon that I did not remember to be eligible. More
My experience at Rallye with Mike was great. I have used several of your reps in the past and I was just about to "change" when I was referred to Mike. I have worked with Mike on my last several visits to several of your reps in the past and I was just about to "change" when I was referred to Mike. I have worked with Mike on my last several visits to Rallye for service. In fact, he is the reason I still visit Rallye for service. In my opinion, he is an asset to Rallye. He could not have been more professional or courteous. He always goes above and beyond to make sure that the service he provides is nothing short of excellence. He is a pleasure to work with. More
There seems to be changes in the level of service. I used work with Dannny for the first 4 years and the level of service I received was excellent. Danny made me feel like I was in good hands. Sinces used work with Dannny for the first 4 years and the level of service I received was excellent. Danny made me feel like I was in good hands. Sinces Danny left I have been handed off to three different people. During my last visit the service advisor left the next day and I had to explain my situation again to a new service advisor. What I am really upset about is this is the second time my car was being serviced for the same problem. The first time back on Dec 29, 2011 the service center said needed an ESP Control Module, a battery and other sensors which cost me about $2,400.00. A few weeks later the same exact problem was back!!!! During this visit the service center kept my car about 4-5 days and never explained what they fixed. I just received a call that my call was fix and to pick it up. I picked up the car and everything appears to be working at this time. I wonder what was wrong with it to begin with. Did I really need a new ESP Control Module, a battery and other sensor's back in Dec 2011 or was there something else wrong which the service center was embarrassed to discuss with me. I am beginning to feel uncomfortable at this time. I was advised that my car will eventually need a new front axle and spindles which is expensive. I plan to bring the car to a different service center to find out if in fact this is the case. I never felt this way before but given my recent experience I believe I have a reasonable concern for causion with your service center. My associate Barry Spilka sold me this car about 4 1/2 years ago and suggested that I continue using your service center as he felt that the level of service at you dealership was excellent. Please keep in mind that my car has approximately 34,000 miles, I bring it in for service as required and kept it in my garage. I don't understand any car with so few miles, which is properly maintained can have so many problems. Sincerely Howard A. Ainbinder More
Tom Walton was our Sales Executive at Rallye Motors. He was very professional and accomodating. It was very difficult for me to get to Rallye from NYC but Tom always stayed til 9pm+ until we decided on a m was very professional and accomodating. It was very difficult for me to get to Rallye from NYC but Tom always stayed til 9pm+ until we decided on a model/trim. He understood my family's needs and was able to make logical and reasonable suggestions and upgrades for my car. Most importantly, Tom was very patient with us. This is our first Mercedes and we made a few visits before deciding on a black ML350, Almond interior with a few options. On the day of the pickup, we were also given a 30-40 min guide on how to use all the features in the car. They even took time out to set up our cellphones and mbrace, which was a nice touch. I would reccomend Rallye and Tom Walton without hesitation or reservations. More