Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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For a simple oil change, only Rallye Motors can messed it up. I found out 2 days later on the work order, they put in 9 (NINE) quarts of Diesel rated oil in my c300 4matic. I left 2 voice message to my servi up. I found out 2 days later on the work order, they put in 9 (NINE) quarts of Diesel rated oil in my c300 4matic. I left 2 voice message to my service adviser, no called back. I left 2 email to the service and general managers and no reply. I ended up to call Mercedes Benz North America to help. I want to be sure no damage was done to the engine.. BTW, this is the SECOND time it happened. When I took delivery of the car, it was overfilled. The service adviser said "As long as the oil light doesn't come on, it will be fine". 1 - The oil light is warning for low level, not when it is over" 2 - The adviser has no idea how quarts of oil the car take. He said it took 8 quarts. On a 4matic, it take 7.4 quarts. On a regular RWD , it takes 8. They are 2 for 2 so far.. I am really afraid to take my car(S) to them for service... If I were you, I will make sure they show you the dipstick level before they take the car back from them. More
Very thorough and extremely professional. Price was very fair and service was outstanding. I also dealt with the GM, Ty who helped represent what a luxury purchasing experience should be like fair and service was outstanding. I also dealt with the GM, Ty who helped represent what a luxury purchasing experience should be like More
My overall experience with Larry Greco was great. Larry was extremely professional, honest and to the point which gave me great comfort in knowing i was getting the best possible deal. I would highly reco was extremely professional, honest and to the point which gave me great comfort in knowing i was getting the best possible deal. I would highly recommend Larry to all of my friends and family that are in the market to purchase a new car as he made my buying experience a pleasurable one. More
All aspects in my dealings with Rallye Motors were handled in a professional manner. Stephen McCloskey did every thing I requested and needed with the exception of reducing the price of the car!! I handled in a professional manner. Stephen McCloskey did every thing I requested and needed with the exception of reducing the price of the car!! I shopped long and hard from coast to coast (Nashville,TN my home) and found the specific car (color,year,mileagemileage,condition) and cost range I wanted. Stephen was right when he told me he had the best price for a certified Mercedes in the country. I am a happy owner of a great car. Thanks to Stephen and Rallye for making this experience a good one. More
We live in Atlanta, GA and were looking nationally for a well equipped, very slightly used SL550. We found one at Rallye Motors, in New York and, after a few calls with Steve McCloskey, we bought the car ov well equipped, very slightly used SL550. We found one at Rallye Motors, in New York and, after a few calls with Steve McCloskey, we bought the car over the phone. We've never done that before - but since Rallye is an accredited Merceds dealer we had a heighted level of trust. When time came to fly up and collect the car - we were nervous - but the tremendous level fo service offered by Steve and the Rallye team made the purchase experience so easy. The car was everything they said it would be - possibly even better. Steve offered a tremendous level of personal service - collecting us from our hotel, making sure we had everything we needed and giving us a level of care that went the extra mile. He was very genuine and a very warm person. I have no hesitation in recommending the team at Rallye. We own two other Mercedes cars - and the customer service offered by the team at Rallye Motors far exceeded our local (Aplharetta, GA) Mrecedes dealer. We would have no hesitation in purchasing another vehicle from Steve. We trust him. More
The sales person Richard Cohen was great. Richard is extremely nice; not pushy at all; gave me all the time I wanted; and gave me a great price with almost no haggling (I checked other sources). Th extremely nice; not pushy at all; gave me all the time I wanted; and gave me a great price with almost no haggling (I checked other sources). The financing application consisted of only a 3 minute telephone conversation with Eric Weiner the Finance Manager and he didn't try to sell me a bunch of things I didn't want. Eric Weiner was also a pleasure to deal with. Completing the deal was even better because Richard Cohen took care of all the paperwork so it only took another 3 minutes to sign the papers when I picked up the car. Richard then had plenty of time to show me how to use all the new features. Total time was a few hours looking at different brands and different models, then 6 minutes to complete the deal. I really appreciated the ease and speed in which we completed the deal. I highly recommend calling Richard Cohen at 516-801-2931. More
Our experience at Rallye has been an absolute pleasure. Stephen was/is thoroughly knowledgable, highly professional and responsive, and made us feel at ease throughout the process. We live in New Jersey a Stephen was/is thoroughly knowledgable, highly professional and responsive, and made us feel at ease throughout the process. We live in New Jersey and there are several closer dealers, many of which we visited, bur our experience with Rallye has been so positive that the distance disadvantage has been outweighed to the point where we will travel to Roslyn for servicing. Stephen has made our family feel like we are true partners over the life of the car and beyond. We expect to purchase more cars from Rallye in the future and will also be happy to recommend Rallye to friends and family. More
I leased a new car for the first time from Rallye and this was by far my most pleasant experience in leasing a car (I lease a new car every +/- 2 years). Everyone I dealt with was a client focused profe this was by far my most pleasant experience in leasing a car (I lease a new car every +/- 2 years). Everyone I dealt with was a client focused professional. These are people you are proud to recommend to your friends. More
I used to be a BMW customer at Rallye but in the last 7 years I went to a different dealer because Rallye was more expensive and the salesman very snobby. At MB Rallye, I Leased a car for my wife, this years I went to a different dealer because Rallye was more expensive and the salesman very snobby. At MB Rallye, I Leased a car for my wife, this was a renewal lease for another C300 I was not very enthusiastic shopping for a car, because I do not trust car dealer. I have suffered from a new diseases called car dealer trauma since 1995 and since then I have flashbacks. No this time. Mr Tom Walton was an excellent salesman, he was courteous, dynamic, respectful and very helpful. He offered a better deal than another MBD and I decided to switch dealers. Also He helped me on the return process of the old car. Very different Rallye Mercedes Benz from BMW. If I had an option as 100 to rate him I would rate him 200. Very Happy with the whole process This is my 2nd MB lease and may be in the future to switch MY X5 in the future. More
Just leased a new e350 from this dealership. I was helped by Larry Greco who was very helpful, knowledgeable and truthful about my lease. He went beyond in helping me select the new car and the delivery and by Larry Greco who was very helpful, knowledgeable and truthful about my lease. He went beyond in helping me select the new car and the delivery and paperwork went as smooth as possible. thanks larry for your wonderful helpand advise making this a most pleasant experience. More