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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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June 25, 2020

lexus service Questions and details properly attended to. Time adhered to. all explained in a timely & proper manner. Certainly would use again to service my veh More

by frshu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Rallye Lexus responded

We are happy to know your experience was informative and done in a timely manner, thank you for providing us with your feedback.

June 25, 2020

excellent service and very nice people Very nice experience dealing with everyone at the dealership. All work was done correctly and I have never had a problem servicing with Rallye ever More

by MARKLERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jun 26, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience!

June 21, 2020

Everything First Class No trouble making appointment and arranging a loaner car. We started to hear a noise from engine a week before appointment, so Pam moved up appointme More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jun 22, 2020 -

Rallye Lexus responded

Tom, we are happy to know we were able to get you in and the problem solved! Thank you for taking the time to provide us with your great feedback.

June 19, 2020

THIS IS THE 6TH LEXUS I'VE BOUGHT AT RALLYE. PAM IS THE BEST I've never had a problem with this dealership, but this car - my 6th Lexus - is a total pain to drive, and I wish I had my old one back, It's just too More

by RALLYE FAN
Recommend Dealer
Yes
Employees Worked With
Paul Ok
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Where is John Capozzi? He's been my trusted salesman for almost 20 years?, Pamela Palasciano
Jun 19, 2020 -

Rallye Lexus responded

We are happy to know Pam is always wonderful to work with and we are sorry to hear of your mishaps with your new vehicle.

June 18, 2020

2018 LS500 annual Insp.,& Safety Recall. T3423,NYState Insp.,Pass.Safety Recall20La01. Replaced Low Pressure Fuel Pump.Loaner Vehicle has been offered Pam Palasciano always warm,and accom More

by SAMKLWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jun 19, 2020 -

Rallye Lexus responded

Thank you for the positive feedback, we are happy to know Pam is always kind and accommodating during your recent experience!

June 17, 2020

On time for pickup and delivery,good job. Best dealership this side of the Mississippi,could not do any better then they are now. Keep up the good work. On time delivery which was great. More

by MFALCONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman
Jun 17, 2020 -

Rallye Lexus responded

Thank you for the wonderful feedback on your experience with us!

June 17, 2020

Quick, friendly and efficient Car was tagged and taken right away. Sales rep came out right away and noticed I was due for inspection so I was glad to get that done too. More

by VERNA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Rallye Lexus responded

We are glad your recent service visit was done in a timely manner, we appreciate your positive feedback!

June 12, 2020

The BEST Customer Service! Rallye Lexus never disappoints in providing the best customer service i have ever experienced. Everyone there is professional, courteous, prompt know More

by STUARTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Lexus responded

We are pleased to hear during your visit everyone is professional and knowledgable during your visit and we thank you for your feedback!

June 08, 2020

Never a problem Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write More

by JOANNE.KINSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Rallye Lexus responded

We appreciate your kind words and loyalty to Rallye!

June 08, 2020

Very professional and best service in the industry Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommod More

by VARGASCREW20
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Jun 09, 2020 -

Rallye Lexus responded

Thank you for the great feedback, we are glad your experience was filled with professionalism and accomodating to your time.

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