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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,534 Reviews
Call Service Center (516) 447-3736

1,534 Reviews of Rallye Lexus - Service Center

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December 03, 2024

Excellent and professional service provided by Danny, will definitely consider shopping there for my next Lexus More

by frankiijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 03, 2024

Excellent service. Was instantly greeted and given options to stay or leave. Status update was provided and required followup was done. I appreciate the friendly and ef More

by LTOM6724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Hu
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Dec 03, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 01, 2024

Rallye Lexus is a First Rate experience. The staff is always professional and exceptionally courteous. I drive in from Manhattan even for my most routine work, and it is well worth the dr More

by TONYRICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Rallye Lexus responded

Thank you, Tony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 26, 2024

excellent service and communication, recommended to anyone for new car purchase. All the teams assisted in helping to buy a new RX350 Hybrid deserves a big thumps up. More

by shajja4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new RX350 Hybrid! Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 26, 2024

Everyone was really nice and quick especially because it was a Saturday. They were aware of not wasting my time. More

by AUNTGIDGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Richie or our team can be of further assistance. James Quinlan 516-676-8686

November 25, 2024

Every one is good. They always recommend jobs in advance so there is no problem on the road They recommend more than needed Thanks More

by PAULTHOTTATHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Rallye Lexus responded

Paul, Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 23, 2024

I appreciate the loaner car and the video sent to me about the technician’s inspection More

by JANICEVANLITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car liason was a 5
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Nov 25, 2024 -

Rallye Lexus responded

Janice, thank you for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 22, 2024

I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing. More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience, Marty! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

November 21, 2024

Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus. More

by ALVINMWASSERMAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Rallye Lexus responded

Alvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 21, 2024

The salespeople were attentive and knew their products very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween! More

by jrwagnerlaw
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Rallye Lexus responded

Thank you so much for your kind words for Maria, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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