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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,403 Reviews

1,403 Reviews of Rallye Lexus - Service Center

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July 16, 2020

Price and time estimates were right on! I had rear brakes replaced, and was pleased with the efficiency of the service, and the adherence to customer and staff safety protocols. Had a love More

by bytesnbows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback, we are happy to know Michael kept you informed during your entire experience!

July 13, 2020

Easy, no pressure IN... OUT timely and loaner ready when promised. Very professional start to finish. Would look to purchase future vehicles at Rallye Lexus (Now I More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Rallye Lexus responded

Thank you for your wonderful feedback on your recent experience!

July 13, 2020

Excellent and quick vehicle service., location appeared to be a safe and clean environment while waiting for vehicle. highly recommended and competitive pricing for service. More

by pat
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Rallye Lexus responded

We are happy to hear of your recent experience and we appreciate your positive feedback!

July 12, 2020

Haven’t had a problem with your dealership yet. BTW: I just the service person who work with me because everybody in your company will wearing masks. .Lol More

by mfeiner555
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback!

July 12, 2020

Very pleasant. All employees were very courteous and friendly. Necessity of 2 replacement tires was explained. All work & service was performed promptly and I was re More

by WEBER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Rallye Lexus responded

We are happy to know everyone was courteous and friendly during your recent visit and we appreciate the wonderful feedback!

July 12, 2020

Staff is always polite and helpful. At my service appt all 3 men checking cars in were wearing masks but noses not covered so useless- sort of like wearing pants with fly open and privates exposed More

by Roslynred
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jul 13, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback, we will make sure to speak with all employees regarding the precautions that must be taken.

July 10, 2020

The people that I worked with was very helpful in making me happy with the service they all provided and I look forward to continue working with them. More

by MARTINMANN0876
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Jul 13, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback!

July 08, 2020

Exceptional Service I arranged for the car to be picked up, serviced and redelivered. Rallye Lexus was very accommodating during this time of staying safe. Everyone I had More

by SGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christin Alexander
Jul 09, 2020 -

Rallye Lexus responded

We take these times very seriously and are happy to know that you felt safe during your recent experience. We appreciate your positive feedback!

July 07, 2020

Great service and friendly staff! The transition was smooth and I was able to drive off in a lease the same day. Very happy with the service and experience. Thank you. More

by Dlinar81
Recommend Dealer
Yes
Employees Worked With
Kevin Losee, Josh Weiss
Jul 07, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent service experience.

July 07, 2020

Great Service Amid a Pandemic From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassur More

by dlw311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience!

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