1,534 Reviews of Rallye Lexus - Service Center
*****Exceptional Service and Unmatched Care for My 16-Year-Old Lexus***** After 16 years of driving my beloved Lexus 600HL with minimal issues, I recently encountered a check engine warning light t 16-Year-Old Lexus***** After 16 years of driving my beloved Lexus 600HL with minimal issues, I recently encountered a check engine warning light that had me worried. My car has always been more than just a vehicle to me; it’s a trusted companion that I intend to keep in pristine condition. When I brought my car to Rallye Motors, they treated it with the same care and attention that I have experienced from them over the years. From the very start, the team at Rallye Motors went above and beyond. They dropped off a brand new loaner for me to use while they meticulously examined my car. It was clear they were committed to getting my Lexus back to its peak performance. They identified several issues and replaced all necessary parts with precision and expertise. What truly sets Rallye apart is how they treated me throughout the entire experience. Even 16 years after I first purchased my car, they made me feel like I was their only customer. Consistent with previous experience, the personal attention, constant communication, and genuine care was beyond anything I could have expected. They kept me updated on every detail, ensuring I felt confident every step of the way. When I got my car back, it ran like the day I drove it off the lot. I can’t possibly say enough positive things about the service I received. Rallye isn’t just a dealership; they’re a team of professionals who genuinely care about their customers and their cars. If you’re looking for top-notch service, especially for a cherished vehicle, look no further than Rallye Motors. I’m beyond grateful and will definitely be returning for any future needs. More
Ok We waited 4 months to get a second fob. If I would Have known this from the beginning I would NOT have bought this car. This was our 8th Lexus RX 350. Mercedes and BMW do not have this p If I would Have known this from the beginning I would NOT have bought this car. This was our 8th Lexus RX 350. Mercedes and BMW do not have this problem More
Mike Reidy was waiting to check me in. Reviewed work to be done and approximated time it would take. I decided to wait, so went to the tv room, had coffee and a fresh warm chocolate cookie Reviewed work to be done and approximated time it would take. I decided to wait, so went to the tv room, had coffee and a fresh warm chocolate cookie. Viewed the work video, which is great, Mike reviewed everything with me and went home, a satisfied Lexus customer. More
As of now I’m happy with Rallye Lexus service - the advisor is Mike R. and technician is Joseph/Jose. advisor is Mike R. and technician is Joseph/Jose. More
Rallye Lexus in Glen Cove is a beautiful facility, clean comfortable and very professional. Regards, Michael comfortable and very professional. Regards, Michael More
Excellent service and workmanship. I had planned to purchase a new Lexus after 4 years; it has now been 7 years of ownership and car is as good as new. I had planned to purchase a new Lexus after 4 years; it has now been 7 years of ownership and car is as good as new. More
Excellent service. The entire staff is very personable and respectful. Joanna is an incredible asset to your staff and a pleasure to work with The entire staff is very personable and respectful. Joanna is an incredible asset to your staff and a pleasure to work with More
She is the most honest outstandingly service manager . I trust her completely so happy with her I trust her completely so happy with her More
Everyone is so very kind and helpful They solved a computer issue that took many hours computer issue that took many hours More