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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,534 Reviews

1,534 Reviews of Rallye Lexus - Service Center

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August 20, 2024

*****Exceptional Service and Unmatched Care for My 16-Year-Old Lexus***** After 16 years of driving my beloved Lexus 600HL with minimal issues, I recently encountered a check engine warning light t More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years! James Quinlan 516-676-8686

Oct 06, 2024 -

TEAM0 responded

Thank you so much for your kind words! It was a great experience, and Joanna was fantastic. I appreciate the dedication to quality service, and I’m definitely looking forward to continuing as a customer with Rallye Lexus for years to come. Thanks again!

August 19, 2024

Ok We waited 4 months to get a second fob. If I would Have known this from the beginning I would NOT have bought this car. This was our 8th Lexus RX 350. Mercedes and BMW do not have this p More

by BSEIDEN711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. James Quinlan 516-676-8686

August 14, 2024

Mike Reidy was waiting to check me in. Reviewed work to be done and approximated time it would take. I decided to wait, so went to the tv room, had coffee and a fresh warm chocolate cookie More

by RUTHIE R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, Ruthie, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

August 13, 2024

As of now I’m happy with Rallye Lexus service - the advisor is Mike R. and technician is Joseph/Jose. More

by ANKHIAMI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Rallye Lexus responded

Thank you so much for your kind words for Mike and Joseph, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

August 13, 2024

Rallye Lexus in Glen Cove is a beautiful facility, clean comfortable and very professional. Regards, Michael More

by PRYMASCONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Rallye Lexus responded

Thank you so much, Michael, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

July 17, 2024

Excellent service and workmanship. I had planned to purchase a new Lexus after 4 years; it has now been 7 years of ownership and car is as good as new. More

by moviesmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Rallye Lexus responded

Mike, Thank you for taking the time to share your thoughts on working with Maria and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

July 12, 2024

Excellent service. The entire staff is very personable and respectful. Joanna is an incredible asset to your staff and a pleasure to work with More

by TRJDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

July 10, 2024

Its what I've come to expect from a Lexus Dealership. ... Top notch service and professionalism. That's what Rallye gives you. More

by STEVE
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Rallye Lexus responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

July 05, 2024

She is the most honest outstandingly service manager . I trust her completely so happy with her More

by SLEVY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

July 04, 2024

Everyone is so very kind and helpful They solved a computer issue that took many hours More

by eldeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

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