Rallye Lexus - Service Center

I arrived 30 minutes early for my appointment. No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some personal paperwork at a comfortable desk. An hour later all work was completed and my car was washed. Well done team!! More

I deal w Mike Montijo. When I enter, I am greeted like friends & family. Attentiveness is obvious & I feel I get the best service. I always get excellent service and the When I enter, I am greeted like friends & family. Attentiveness is obvious & I feel I get the best service. I always get excellent service and the waiting area is very comfortable & accommodating. I feel like my time, comfort, & customer satisfaction is Mike's ultimate goals. Always, whenever I leave, I feel like I'm driving a new fresh clean car. More

Radio didn’t work when I got car back. Auto setting for lights was turned off and mirrors were moved. All I can for was a second key to be made after owning this car for over 8 months. Auto setting for lights was turned off and mirrors were moved. All I can for was a second key to be made after owning this car for over 8 months. More

The rally Lexus of Glen cove is a great dealership. They are professional and friendly They are professional and friendly More

Joanna is always so helpful. She’s friendly and she’s efficient. She’s a pleasure to work with. She’s friendly and she’s efficient. She’s a pleasure to work with. More

Always great service and very accommodating. All very nice there Will be back very soon. All very nice there Will be back very soon. More

Always receive excellent service and attention from everyone at this dealership the attendants outside to the staff inside. A++ everyone at this dealership the attendants outside to the staff inside. A++ More

Everyone is very polite, friendly and very professional. Dealership has a comfortable clean waiting area. Dealership has a comfortable clean waiting area. More

I have been a Lexus loyal for 20+ years. I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At oth I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At other Lexus service center, I would meet with the service manager and he/she would provide an overview of the work that it would be performed. Here I was not even sure what was done other than a piece of paper at the end. I left feeling unclear of how my vehicle status was. No clue about breaks, wipers or tires condition. However, the service was completed promptly. Loaner was first class. I little more attention to detail would have gone a long way. I hope my next appointment would be more satisfactory. More

Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. Good communication. They did what they said they were going to do. Car was ready when promised. More