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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,534 Reviews

1,534 Reviews of Rallye Lexus - Service Center

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August 28, 2024

I was pleasantly surprised that my vehicle's issue was only a fuse. Unfortunately this part was not in stock and required a day wait but overall service was great. More

by MJGVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

August 28, 2024

Fast and efficient. Love the video from mechanic showing you what he is checking and services needed More

by LESAMIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Rallye Lexus responded

Thank you! Mike and oru team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

August 27, 2024

It is always a pleasure to do business with Rallye Lexus. They are professional and nice. More

by BHOFFMANNPOCZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

August 27, 2024

Knowledgeable, courteous staff. The service experience is quick and seamless. Communication is clear and relevant. More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Rallye Lexus responded

Hi, Ken! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

August 27, 2024

Great customer service great mechanical repair car returned clean. Everyone polite Even serve ice cream More

by GEEMANIA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

August 26, 2024

You can't go wrong with Rallye. They are simply the best. Richie in sales, Maria in Service. You know will be taken care of. More

by AJ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

August 21, 2024

Send me the video and I can see what they are doing, good service and professional. More

by CHUNG_LEWIS
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

August 21, 2024

Easy process, having a loaner car very helpful, Everyone was nice & helpful & process made easy More

by cantacuzino99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

August 21, 2024

For Future Advice! When communicating with customers or drivers about resolving issues related to warning signs on the dashboard, it’s important to provide clear and s More

by hayn654
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

August 21, 2024

Timely and professional service- staff always friendly with good communication- highly recommend Rallye Lexus for service More

by RUBAMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Maria and our team can further assist. James Quinlan 516-676-8686

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