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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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May 09, 2018

Good service. Good people. I have been with Lexus in Glen Cove for about 20 years now. I love this dealership coz they provid good service and the people are very warm and accom More

by ALTHIN170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
May 14, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. It warms my heart to hear such kind words coming from you and knowing you were satisfied with our services. We wish you many happy miles, and look forward to being here for all of your service needs in the future! Jay Rosenthal General Manager

May 08, 2018

Awesome experience My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnecte More

by cokebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

I am so happy to hear everything worked out and Joanna was able to deliver you the proper services your vehicle needed. Wishing you many happy miles! Jay Rosenthal General Manager

May 07, 2018

6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee More

by DOGLOVER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

Thank you for the positive words regarding your service appointment. We wish you many happy miles! Jay Rosenthal General Manager

May 04, 2018

Consistent superior customer service This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top More

by JMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

It is wonderful knowing our customers notice that we push to go the extra mile when it comes to them, but we are more than happy to go that extra mile. Wishing you many happy miles! Jay Rosenthal General Manager

May 04, 2018

Rally Service Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will More

by ljs828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Rallye Lexus responded

Thank you for the positive feedback - we appreciate you servicing with us! Jay Rosenthal General Manager

May 04, 2018

All expectations were met Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up More

by jfjefts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
May 08, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, we look forward to working with you again soon! Jay Rosenthal General Manager

May 03, 2018

Inspection and Maintenance For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and pro More

by MRSTEVEKORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 08, 2018 -

Rallye Lexus responded

Thank you for the feedback regarding your experience with our service department. I am so glad to hear that you've been more than satisfied with us all of these years. We look forward to your next visit! Jay Rosenthal General Manager

May 03, 2018

Never had any problems! Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinie More

by Usha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 08, 2018 -

Rallye Lexus responded

Our service department takes pride in being dependable. We look forward to working with you when it's time for your next scheduled maintenance. Wishing you many happy miles! Jay Rosenthal General Manager

May 01, 2018

freindly and knowledgeable service advisor mike m. did everything needed to be done.still might have to come back to recheck one of the noises near the steering wheel that is still there,at a later da More

by VMC1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Gonzalez
May 01, 2018 -

Rallye Lexus responded

Thank you for reaching out to us regarding your service experience. If you continue to have the same issue with your steering wheel, please reach out to our service department and we would be more than happy to get it resolved for you! Jay Rosenthal General Manager

April 30, 2018

awesome customer service! Rallye has exceeded my expectations. I highly recommend this dealership if you want the best! Everyone is helpful and courteous. Kevin Losee is absolu More

by debrudden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Losee
May 01, 2018 -

Rallye Lexus responded

I am so happy to hear that we exceeded your expectations. Kevin is a great asset to my team, thank you for taking the time to reach out to us and tell us about you experience while working with him. We wish you many happy miles! Jay Rosenthal General Manager

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