Back

Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,504 Reviews

1,504 Reviews of Rallye Lexus - Service Center

Sort by
April 06, 2018

10,000 Mile Check Up Always get excellent service at Rally. The entire staff does a great job and they are all friendly, courteous professionals. Also they have a very c More

by MAB56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but I can't recall their names.
Apr 11, 2018 -

Rallye Lexus responded

Thank you for your feedback regarding your experience with our service team! We look forward to seeing you for your next scheduled maintenance. Jay Rosenthal General Manager

April 04, 2018

Professional service Courteous,friendly,professional service From beginning to end. From the moment you enter to the very end you are treated to bagels, muffins and coff More

by CKALLAUR108
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Rallye Lexus responded

We are so glad to hear that you enjoyed your service experience and we look forward to seeing you for your next scheduled maintenance! Jay Rosenthal General Manager

April 02, 2018

PAM IS AMAZING I have always dealt with Pam who is incredible, and this is why I keep coming back. She is a true asset to the company. More

by GLAMMIEPAMMIE826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 03, 2018 -

Rallye Lexus responded

It's hard to argue with that, Pam is the best!

April 02, 2018

Always a great experience !! We have 3 Lexus vehicles and have never been disappointed by the people at Rallye. On this most recent occasion I was helped by Maria , my service ad More

by Joe Turchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giovanniello
Apr 03, 2018 -

Rallye Lexus responded

Thank you so much for your positive feedback regarding your experience with Rallye! My service team is a wonderful group of people and I am so happy to hear that you agree. We wish you many happy miles and look forward to seeing you during your next visit! Jay Rosenthal General Manager

March 30, 2018

satisfactory Mike dismissed the idea that the small scratch could be covered by touching up. He did bring the touch up paint but his effort was one of reluctance. More

by TALI1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2018 -

Rallye Lexus responded

Thank you for providing us with feedback regarding your experience with our service department. We appreciate it when our customers bring these areas of opportunity for improvement to light. If you would like us to take further action looking into the damage to your vehicle, please reach out to our service department to work out a good time for you to come back. Thank you again, we wish you many happy miles! Jay Rosenthal General Manager

March 29, 2018

50K Service Excellent as always. Great service area. Highly recommend. Only place I go to service my car. Always in time and loaner is always available. Thank you More

by XXSHOEGIRL823XX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback and the recommendation. We wish you many happy miles! Jay Rosenthal General Manager

March 29, 2018

great service Appointment made for reasonable date wanted; everything done as stated and in time identified. Makes service worry free to be done as promised in adv More

by dmark522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department! Jay Rosenthal General Manager

March 29, 2018

Service All of my questions and problems were resolved. Pam is always a pleasure to work with. She has excellent customer service skills and very knowledgea More

by LRCOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Mar 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service appointment. Pam is a great member of my team! We wish you many happy miles! Jay Rosenthal General Manager

March 28, 2018

Excellent Does not get better. Our service writer Joanna Oates is great. This dealership has always been excellent in sales and service. Sales department is More

by BUGSY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience with Joanna. She is a great member of my team! Your words mean a lot to her and all of us at Rallye. We wish you many happy miles! Jay Rosenthal General Manager

March 28, 2018

Excellent I have been very pleased with the service at Rallye Lexus for the past twenty-five years. I am most appreciative with the attentiveness, caring and tr More

by DADANDSARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Mar 29, 2018 -

Rallye Lexus responded

Thank you so much for your kind words regarding your experience with us the past 25 years! It's incredible knowing our customers have so much trust in us and we are more than happy to be of service. We wish you many happy miles! Jay Rosenthal General Manager

...
147
...