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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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June 04, 2018

Service good but difficult scheduling Good experience for serving. However, it took several calls for some to answer the scedulecthe service appointment. Addison ally music was very loud More

by YABADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Rallye Lexus responded

We apologize for the trouble you had while scheduling and can assure you that you will not experience that same trouble going forward. Thank you for the positive feedback regarding the service, looking forward to working with you again! Jay Rosenthal General Manager

June 04, 2018

The service is always excellent I have been a customer for many years.The people with whom I deal are always extremely pleasant and very helpful. I have great confidence them. More

by BARBARATOFFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche, Jay Rosenthal
Jun 25, 2018 -

Rallye Lexus responded

Thank you for your positive feedback, your kind words mean so much! Jay Rosenthal General Manager

May 31, 2018

Service call Very timely, courteous quick service, comfortable waiting area, not sure of the name of who did the actual service but I have confidence in evryine wh More

by onthego84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Rallye Lexus responded

Thank you for the kind words regarding your service appointment, I'm glad we made the experience efficient for you. Jay Rosenthal General Manager

May 31, 2018

Always excellent I have had all Lexus service for years. Always always excellent and helpful! Waiting area always nicely stocked. Sales people very good also. Highly More

by BK4THEROAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony P, Pamela Palasciano
Jun 07, 2018 -

Rallye Lexus responded

We appreciate your kind words and are so happy to hear you feel nothing but comfort when you have your vehicle serviced with us. Looking forward to seeing you again in the future! Jay Rosenthal General Manager

May 27, 2018

Don’t touch my Lexus After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! More

by Andy c.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, David Tubens
May 29, 2018 -

Rallye Lexus responded

Thanks for the uplifting feedback, we look forward to working with you in the future as always! Jay Rosenthal General Manager

May 24, 2018

Excellent service All of my issues were attended to. The manager was polite, accommodating and effective. He also gave me a helpful hint on getting my voice commands More

by PHYLLISDWEINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat or Patrick. I don't remember his last name.
May 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department! We look forward to working with you again in the future. Jay Rosenthal General Manager

May 12, 2018

Excellent I love my Lexus . I have purchased a Lexus since 1993. They were all great.Tops in style a nd great for service. I am a happy driver in my red beau More

by SUNNYART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano, Steven Holmes
May 19, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience with us! We look forward to working with you again in the future. Jay Rosenthal General Manager

May 11, 2018

Very positive experience The service department was very helpful when I brought my car back in for the same problem that had brought me there less than a month before. More

by DATLAWF
Recommend Dealer
Yes
Employees Worked With
Frank Licari
May 14, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department! Jay Rosenthal General Manager

May 10, 2018

Very professional From the minute you pull up to the minute you pick up your car, all very professional. We also love Pam Palasciano to pieces. My husband and I are More

by MRSGOLFCOUNSELOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie, Danny, Pamela Palasciano
May 14, 2018 -

Rallye Lexus responded

Thank you for your kind words and your loyalty, we appreciate it more than you know. We look forward to working with you again in the future! Jay Rosenthal General Manager

May 10, 2018

Pleasant experience Staff is friendly & very professional. Always eager to help & explain/answer any & all questions. Rep came out a few times to give me an update of m More

by CARELI48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A very pleasant gentleman named Pat helped me. He was a sweetheart.
May 14, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Patrick. He is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your service needs in the future. Jay Rosenthal General Manager

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