Rallye Lexus - Service Center

5,000 Mile/6 Months Maintenance Service Rallye Lexus is always efficient and prompt in providing first rate service. They always satisfy their customer needs & concerns. This is my 7th ES350 Rallye Lexus is always efficient and prompt in providing first rate service. They always satisfy their customer needs & concerns. This is my 7th ES350 Purchase. More

My time I like to wait for my car at Rallye Lexus. The atmosphere there is is very enjoyable. The downstairs waiting room has a TV, and free coffee, tea, bott I like to wait for my car at Rallye Lexus. The atmosphere there is is very enjoyable. The downstairs waiting room has a TV, and free coffee, tea, bottled water, bagels and muffins. Upstairs waiting room has phone and cubicles to work at. More

The best service! I have been using Rallye Lexus for buying/leasing and servicing my cars since the late 1990s. My cars are well taken care and I trust and rely on Pam I have been using Rallye Lexus for buying/leasing and servicing my cars since the late 1990s. My cars are well taken care and I trust and rely on Pam to do that! She responds to my calls, always has a loner for me and is a truly upbeat person who makes servicing my car a truly pleasant experience. Also kudos to the service people as my cars always run perfectly!👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 More

always excellent Whenever I go there I am greeted with a smile. If a part is not in, a loaner is supplied- no problem. I have never had a bad experience. Whenever I go there I am greeted with a smile. If a part is not in, a loaner is supplied- no problem. I have never had a bad experience. More

Regular service I scheduled the service and asked for the brakes to be checked. Joanne called me with the estimate and suggested a replacement plan 😊 After I picked I scheduled the service and asked for the brakes to be checked. Joanne called me with the estimate and suggested a replacement plan 😊 After I picked up the car I heard a noise from the car and a few days later called and Pam helped me out giving me a loaner car so I could cover the Manhasset graduation. Issue fixed More

great personalized customer service They make you feel like family, always have a loaner car even for a short period. Car is always clean and nothing is a problem They make you feel like family, always have a loaner car even for a short period. Car is always clean and nothing is a problem More

Friendly service, great attention to detail of what needs at Very good service and attentive listening to what needs to be fixed on the vehicle. Also, when picking up the vehicle great cleanliness to vehicle. Very good service and attentive listening to what needs to be fixed on the vehicle. Also, when picking up the vehicle great cleanliness to vehicle. More

Service Excellence Been servicing at Rallye since 1993 and continue to do so even though there are currently closer Lexus centers. Currently own 2 Lexus vehicles. Easy Been servicing at Rallye since 1993 and continue to do so even though there are currently closer Lexus centers. Currently own 2 Lexus vehicles. Easy to set appointment and check in timely when I arrive. All employees friendly, polite and willing to please. Service is prompt and issue always resolved effectively Deal with either Joann Oates or Pat Palasciano as service advisers who are attentive and provide quality guidance, as necessary. Have been requesting Ed Munsinger as service technician as he knows the vehicles well and handles all matters competently. More

great as always Best service department of any dealership I have ever used. The work is always impeccable and the service staff are outstanding, friendly and helpful Best service department of any dealership I have ever used. The work is always impeccable and the service staff are outstanding, friendly and helpful. great people More

Rough idle from cold startup Rallye Lexus was able to correct the rough idle I had from a cold startup on my 2015 RX450H. it took a few days but they provided me with a brand new Rallye Lexus was able to correct the rough idle I had from a cold startup on my 2015 RX450H. it took a few days but they provided me with a brand new RX350L service loaner. Got the car back clean And it has been running like it was brand new. Oh and it was all covered under the warranty. More