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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,478 Reviews

1,478 Reviews of Rallye Lexus - Service Center

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April 11, 2018

The service was great Lexus Rallye is the best dealer that I have ever dealt with. Staff is very polite and friendly. Rallye has great customer service. Overall the atmosph More

by MARJORIEDLEGOUTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche, Pamela Palasciano
Apr 11, 2018 -

Rallye Lexus responded

Thank you for those positive words regarding your service experience, we try to create the most comfortable atmosphere possible. We wish you many happy miles and look forward to working with you in the future! Jay Rosenthal General Manager

April 11, 2018

Great Service. As always my experience with Rallye Lexus was excellent. This is the second Lexus I have purchased from them and expect to be a customer for a long ti More

by WWENDLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Gonzalez
Apr 17, 2018 -

Rallye Lexus responded

We are so happy to hear that you had such a wonderful experience with us and we look forward to seeing you again in the future! Jay Rosenthal General Manager

April 09, 2018

Top notch service. Professional ,courteous and exemplary customer service. Top notch service. Everyone is there to help and are very sensitive to your needs and issues w More

by TIGAL1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 11, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience, we look forward to seeing you again during your next scheduled maintenance! Jay Rosenthal General Manager

April 07, 2018

Consistently great service Pam is the best at her job. We are always treated with respect and friendliness and knowledge. We trust her with our cars and know she will never m More

by SMARTLADY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 11, 2018 -

Rallye Lexus responded

I am so glad to hear that your experience with our service department is always up to par. Pam is wonderful and truly an asset to this team. We look forward to working with you again for your next scheduled maintenance. Jay Rosenthal General Manager

April 06, 2018

10,000 Mile Check Up Always get excellent service at Rally. The entire staff does a great job and they are all friendly, courteous professionals. Also they have a very c More

by MAB56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but I can't recall their names.
Apr 11, 2018 -

Rallye Lexus responded

Thank you for your feedback regarding your experience with our service team! We look forward to seeing you for your next scheduled maintenance. Jay Rosenthal General Manager

April 04, 2018

Professional service Courteous,friendly,professional service From beginning to end. From the moment you enter to the very end you are treated to bagels, muffins and coff More

by CKALLAUR108
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Rallye Lexus responded

We are so glad to hear that you enjoyed your service experience and we look forward to seeing you for your next scheduled maintenance! Jay Rosenthal General Manager

April 02, 2018

PAM IS AMAZING I have always dealt with Pam who is incredible, and this is why I keep coming back. She is a true asset to the company. More

by GLAMMIEPAMMIE826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 03, 2018 -

Rallye Lexus responded

It's hard to argue with that, Pam is the best!

April 02, 2018

Always a great experience !! We have 3 Lexus vehicles and have never been disappointed by the people at Rallye. On this most recent occasion I was helped by Maria , my service ad More

by Joe Turchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giovanniello
Apr 03, 2018 -

Rallye Lexus responded

Thank you so much for your positive feedback regarding your experience with Rallye! My service team is a wonderful group of people and I am so happy to hear that you agree. We wish you many happy miles and look forward to seeing you during your next visit! Jay Rosenthal General Manager

March 30, 2018

satisfactory Mike dismissed the idea that the small scratch could be covered by touching up. He did bring the touch up paint but his effort was one of reluctance. More

by TALI1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2018 -

Rallye Lexus responded

Thank you for providing us with feedback regarding your experience with our service department. We appreciate it when our customers bring these areas of opportunity for improvement to light. If you would like us to take further action looking into the damage to your vehicle, please reach out to our service department to work out a good time for you to come back. Thank you again, we wish you many happy miles! Jay Rosenthal General Manager

March 29, 2018

50K Service Excellent as always. Great service area. Highly recommend. Only place I go to service my car. Always in time and loaner is always available. Thank you More

by XXSHOEGIRL823XX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Rallye Lexus responded

Thank you for the positive feedback and the recommendation. We wish you many happy miles! Jay Rosenthal General Manager

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