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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,478 Reviews

1,478 Reviews of Rallye Lexus - Service Center

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May 01, 2018

freindly and knowledgeable service advisor mike m. did everything needed to be done.still might have to come back to recheck one of the noises near the steering wheel that is still there,at a later da More

by VMC1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Gonzalez
May 01, 2018 -

Rallye Lexus responded

Thank you for reaching out to us regarding your service experience. If you continue to have the same issue with your steering wheel, please reach out to our service department and we would be more than happy to get it resolved for you! Jay Rosenthal General Manager

April 30, 2018

awesome customer service! Rallye has exceeded my expectations. I highly recommend this dealership if you want the best! Everyone is helpful and courteous. Kevin Losee is absolu More

by debrudden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Losee
May 01, 2018 -

Rallye Lexus responded

I am so happy to hear that we exceeded your expectations. Kevin is a great asset to my team, thank you for taking the time to reach out to us and tell us about you experience while working with him. We wish you many happy miles! Jay Rosenthal General Manager

April 28, 2018

Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an More

by FRANKL7478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Oates Technician , Pamela Palasciano, Steven Holmes, Frank Licari
May 01, 2018 -

Rallye Lexus responded

The entire Rallye staff thanks you for your service and your kind words! I'm glad we were able to accommodate you. Wishing you many happy miles ahead. Jay Rosenthal General Manager

April 28, 2018

Very happy with service I always bring my car for service to Rally Lexus. Joanna Oates is a joy to work with and because of her (and obviously the rest of your service staff More

by RACYR710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service visit, we look forward to working with you again in the future! Jay Rosenthal General Manager

April 27, 2018

Always friendly,curtious,and helpful. LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attenti More

by LDEJANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 01, 2018 -

Rallye Lexus responded

It's so nice to hear these kind words regarding your visits with the service department. Thank you, we appreciate you as well as your time. Jay Rosenthal General Manager

April 27, 2018

Service Center Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time prom More

by HMAIER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
May 01, 2018 -

Rallye Lexus responded

There is nothing better than customers who stay loyal to us, it has been an honor working with you these past 16 years and we all look forward to the years ahead. Thank you for your service, we wish you many happy miles! Jay Rosenthal General Manager

April 27, 2018

Best Lexus Service Center I trusted Rallye service and sales. They're the best. They are knowledgable and helpful. They will make sure that you are satisfied and then let you More

by NADERMOALLEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria jovanello, Frank Licari
May 01, 2018 -

Rallye Lexus responded

Thank you for your kind words and your service, we look forward to working with you again. Wishing you many happy miles! Jay Rosenthal General Manager

April 26, 2018

Great Service Went in for service due to loud noise when driving. Local mechanic suspected a problem with the differential. Technician at the dealer knew right away More

by LexusDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Makowski
May 01, 2018 -

Rallye Lexus responded

We are so happy to hear that our mechanics were able to detect the problem immediately and have it resolved for you in a timely manner. We wish you many happy miles and look forward to seeing you for any service or sales needs in the future! Jay Rosenthal General Manager

April 24, 2018

Excellent service as always Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and t More

by BUGSY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, we are so happy to have you as one of our many happy clients! We look forward to working with you again in the future. Jay Rosenthal General Manager

April 20, 2018

Oil change inspection and recall air bag. Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all oth More

by BROOKSKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tubens
May 01, 2018 -

Rallye Lexus responded

Thank you John, I appreciate your feedback. It's great to hear that my team exceeds our client's expectations. We look forward to working with you again! Jay Rosenthal General Manager

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