Rallye Lexus - Service Center

Pleasant Experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience Michael treats you with genuine kindness and respect. He remembers the customer, the car, and the last service done. It's always a pleasant experience at Rallye. More

Nice people....excessive wait time Only problem was waiting for a tech to help with a phone issue.....,promised he would be available in "5" minutes...which turned into 25 and he never Only problem was waiting for a tech to help with a phone issue.....,promised he would be available in "5" minutes...which turned into 25 and he never came up. I left without the issue addressed. More

TRUSTWORTHY! I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that wou I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that would prompt me to buy a new car. Not so here. My car has proven relatively issue-free for the 9 years I've owned it and going strong. If I do decide to buy a new car it would be because of the stellar record I have experienced with my aging car, not because of greater and greater repair costs. I trust this service department completely. Honest, courteous and expert. More

I love Rallye Lexus I went to dealership for 15k maintainence. Your agent Maria is so professional and nice and I was very satisfied. I will definitely recommend your dea I went to dealership for 15k maintainence. Your agent Maria is so professional and nice and I was very satisfied. I will definitely recommend your dealership to my friends. More

Very helpful , excellent service Knowledgable and curteous staff, informative and patient, even when I asked many questions .felt confident leaving my vehicle and knowing that attent Knowledgable and curteous staff, informative and patient, even when I asked many questions .felt confident leaving my vehicle and knowing that attention to detail would be a high priority in this dealership More

Excellent service I have been a customer of Rallye Lexus for almost 20 years. Never got disappointed !! Employees there are friendly and professional. Always having go I have been a customer of Rallye Lexus for almost 20 years. Never got disappointed !! Employees there are friendly and professional. Always having good experience for each visit ! More

service apt was made at my convenience and performed well, clean and on time quickly. Staff was efficient . Waiting room neat and clean stocked with snacks a apt was made at my convenience and performed well, clean and on time quickly. Staff was efficient . Waiting room neat and clean stocked with snacks and coffee. More

Service good but difficult scheduling Good experience for serving. However, it took several calls for some to answer the scedulecthe service appointment. Addison ally music was very loud Good experience for serving. However, it took several calls for some to answer the scedulecthe service appointment. Addison ally music was very loud in the quiet area. More

The service is always excellent I have been a customer for many years.The people with whom I deal are always extremely pleasant and very helpful. I have great confidence them. I have been a customer for many years.The people with whom I deal are always extremely pleasant and very helpful. I have great confidence them. More

Service call Very timely, courteous quick service, comfortable waiting area, not sure of the name of who did the actual service but I have confidence in evryine wh Very timely, courteous quick service, comfortable waiting area, not sure of the name of who did the actual service but I have confidence in evryine who works there. They are efficient and i would recommend them to everyone More