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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,438 Reviews

1,438 Reviews of Rallye Lexus - Service Center

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April 19, 2018

Very nice people Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All More

by wmdela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Rallye Lexus responded

Thank you for your positive words regarding your service experience. Joanna is a great asset to my team. We look forward to seeing you again as well! Jay Rosenthal General Manager

April 17, 2018

efficient, they take care of the car and the owner the service center is efficient and pleasant to be in this was warranty service so there is not really much to say about it despite the word minimum More

by DER82ESQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry can’t remember the names
Apr 25, 2018 -

Rallye Lexus responded

Thank you for your positive feedback regarding your experience with our service department. We look forward to working with you again for your next scheduled maintenance. Jay Rosenthal General Manager

April 17, 2018

They cannot do enough! From the moment you pull up, the four-star service begins; then you meet your rep who explains everything they will be doing; it is ready when at the More

by ChristinaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Apr 25, 2018 -

Rallye Lexus responded

Myself and the service department thank you for such kind words regarding your service visit! We look forward to seeing you again next time. Jay Rosenthal General Manager

April 17, 2018

Awesome Pam did an excellent job. Upon my vehicle landing at the dealer, a problem was noticed right away and was dealt with. I was given a call right away as More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
May 01, 2018 -

Rallye Lexus responded

I am so happy to hear that you feel safe and comfortable with our service department. We want everyone to feel that their vehicles are in the best hands. Thank you for the feedback! Jay Rosenthal General Manager

April 13, 2018

Excellent service that takes my time into consideration This was my first visit to Rallye Lexus' service department. I'm always curious when I use a new dealer for the first time what their procedure is goi More

by DPPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giovanniello
Apr 17, 2018 -

Rallye Lexus responded

Thank you for your feedback, we truly appreciate each word that you said. We hope to see you for your next scheduled maintenance and promise to deliver just as we did the first time! We wish you many happy miles. Jay Rosenthal General Manager

April 13, 2018

great service very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. More

by JWBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience, we wish you many happy miles and look forward to seeing you again in the future! Jay Rosenthal General Manager

April 13, 2018

COURTEOUS SERVICE IN REASONABLE TIME REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITI More

by BOBDRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department. We look forward to working with you in sales when you are ready to take a look! Jay Rosenthal General Manager

April 12, 2018

service good this car center is service good, I like it, I will buy a car from you again. also, I will tell someone.to buy car from you. More

by CHARLIE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Chen
Apr 17, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, I am so happy to hear that you enjoyed your experience! Jay Rosenthal General Manager

April 12, 2018

Scheduled service When I bring my vehicle in, for a scheduled oil change, I know much more than that, has been checked and would be brought to my attention, before I pi More

by RUTHIE R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche
Apr 17, 2018 -

Rallye Lexus responded

It is so wonderful to hear that our service department was able to bring a smile to your face and make you feel comfortable while servicing your vehicle. We look forward to seeing you again in the future! Jay Rosenthal General Manager

April 12, 2018

Great service experience start to finish. I was able to get an appointment fast, everything completed quickly and informed of a couple of things I will need to tak More

by SCHNEIDER.KATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Rallye Lexus responded

Thank you for your kind words regarding your service experience with our staff. We look forward to working with you again in the future and wish you many happy miles! Jay Rosenthal General Manager

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