Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

Sort by
September 13, 2018

Professional, well-organized, great waiting area. I admit that I have not gone elsewhere for service of my 2015 RX-350. I've never felt the need to go elsewhere, though. Rallye Lexus is consistently More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do Chang
September 12, 2018

BEST SERVICE! The service at this dealership - and all Rallye Dealerships - is second to none. They go over and above for a great customer experience. Mr. Patrick C More

by Marie Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cassetta - service
Sep 12, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our team always strives to go above and beyond for our valued guests! Jay Rosenthal General Manager

September 12, 2018

Best service and sales consultants! Lexus at Glen Cove has been my go to Lexus dealer for the past 20 years. Best customer service and everyone is willing to help. Andy is the absolute b More

by CBODH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
September 11, 2018

Major suspension problem with Old G470 Excellent advice by Mike Reidy to use restored parts saved significant dollars. Appreciated the loaner, being continuously informed regarding timing o More

by HMAIER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Rallye Lexus responded

Thank you for being so loyal to us for so long, it truly is an honor. We look forward to the years ahead working with you! Jay Rosenthal General Manager

September 11, 2018

Completely satisfied. My experience was great start to finish. From the moment I drove up and was greeted by name I was put at ease. The entire staff that helped me and eve More

by PMPAKOSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Oates
Sep 12, 2018 -

Rallye Lexus responded

It is great reviews like this that bring me such joy. Thank you for being so loyal to us for so long, it truly is an honor. I am extremely happy to hear you love your Lexus and that you love this dealership. We look forward to the years ahead working with you! Jay Rosenthal General Manager

September 10, 2018

2 yr old service Everything was perfect Including completion of sensors for seat belts Always accommodating I chose Rallye after using Smithtown Lexus for three ca More

by DRA133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Sep 12, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Lexus. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

September 10, 2018

Great experience Everything was fantastic. Very professional in every aspect. Will definitely recommend to others and will return when we get our next car. Thank yo More

by RYORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman
Sep 12, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide such positive feedback regarding your experience at Rallye Lexus. May your new vehicle bring you a world full of new adventures in all directions you choose to travel. Jay Rosenthal General Manager

September 10, 2018

excellent very excellent staff and service advisor job was done perfect on first attempt no more worry car was nicely clean after service in and our bothways More

by SUBODHHMODI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs. Jay Rosenthal General Manager

September 09, 2018

It’s was excellent The service was excellent they took care of everything and treated me so good excellent service and told my family and friends they would buy a car an More

by a.delbrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pamela Palasciano, Steven Holmes, Aaron Marsh, Jay Rosenthal , Frank Licari
Sep 10, 2018 -

Rallye Lexus responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations! Jay Rosenthal General Manager

September 06, 2018

The service was excellent The service at Rallye is always excellet.. The service writer is excellent as well. Joanna is always knowledgeable and accommodating. The service h More

by BERNI1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Rallye Lexus responded

Thank you for sharing your feedback regarding your service appointment with Joanna. Your kind words mean so much! Jay Rosenthal General Manager

...
139
...