Rallye Lexus - Service Center

Great experience. Warm friendly greeting on arrival. Fast resolution to the service issue I brought my car to the service department to fix. Overall, great customer ser Warm friendly greeting on arrival. Fast resolution to the service issue I brought my car to the service department to fix. Overall, great customer service experience. More

efficient I like the service dept, but still have bad memories from the sales dept which taints everything. Lexus needs to improve the sales dept to make a I like the service dept, but still have bad memories from the sales dept which taints everything. Lexus needs to improve the sales dept to make a great experience. More

Courtesy with Knowledge This was my first visit to the Service Center, as I had some questions about my new vehicle. Everyone was helpful and the Technology specialist spent This was my first visit to the Service Center, as I had some questions about my new vehicle. Everyone was helpful and the Technology specialist spent a great deal of time with me, as well as gave me a call back the next day with some promised information. More

Service review I appreciated the ability to pick up until 7 PM but not being able to pay by the credit card I gave them when I dropped the car off was confusing to m I appreciated the ability to pick up until 7 PM but not being able to pay by the credit card I gave them when I dropped the car off was confusing to me More

Excellent service Had an extremely difficult computer problem, maintenance team was very diligent patient and cooperative. They succeeded where other dealership faile Had an extremely difficult computer problem, maintenance team was very diligent patient and cooperative. They succeeded where other dealership failed I’m very grateful for there time and patience, car has been excellent since. More

viewers quick & pleasant service thew service was great all around. I even got a text during & after work was done to let me know how much longer it would be. I also got a follow up thew service was great all around. I even got a text during & after work was done to let me know how much longer it would be. I also got a follow up call the next day to make sure everything was ok. More

Changed my service to more expensive option I had scheduled an oil change and that's it. Instead it was taken in for a "servicing" which involved an increased fees. What is the point of selectin I had scheduled an oil change and that's it. Instead it was taken in for a "servicing" which involved an increased fees. What is the point of selecting a service online? And changing it to more expensive services that weren't agreed on. More

Quick, professional, easy I was disturbed that my check engine light was on, but when I went to dealer they advised that they can do service then and there. They gave me a loan I was disturbed that my check engine light was on, but when I went to dealer they advised that they can do service then and there. They gave me a loaner car that I could use overnight without me even having to ask and the car was ready when they said it would be. It was a good experience. More

Tire and general visit #1 Great customer service and overall comfort waiting for servicing of car. Staff always make you feel like you're an important client and car owner's a Great customer service and overall comfort waiting for servicing of car. Staff always make you feel like you're an important client and car owner's always want to come back. More

Awesome experience Excellent service scheduling. Easy in and out. Great snacks and coffee!! Everyone is so pleasant!! The shop foreman was very friendly and extremely h Excellent service scheduling. Easy in and out. Great snacks and coffee!! Everyone is so pleasant!! The shop foreman was very friendly and extremely helpful! Would recommend this dealership every time!! More