Rallye Lexus - Service Center

Great service but you guys need to extend your car wash coupon for more than 3 days! I got mine on a Saturday, car wash closed on Sunday and it rained the next 2 d but you guys need to extend your car wash coupon for more than 3 days! I got mine on a Saturday, car wash closed on Sunday and it rained the next 2 days. When I got to the car wash 2 days after the expiration date, they gave me a hard time and would not honor it. A “free” car wash wound up costing me $17! You guys owe me 2 car wash coupons with no expiration date More

Good seevice Good job I Very pleasant personnel. Greeted me kindly Good job doing the necessary recall work on my car. Good access to snacks in the waiting Good job I Very pleasant personnel. Greeted me kindly Good job doing the necessary recall work on my car. Good access to snacks in the waiting area. Comfortable couches More

Service and recall Service was done in a timely manner and service staff at check in was very friendly. Also loaner vehicle was same as my car. Joanna was excellent. Service was done in a timely manner and service staff at check in was very friendly. Also loaner vehicle was same as my car. Joanna was excellent. More

Best service I love my experience with Rallye Lexus, I have bought a few Lexus from them and still have two in my driveway, love the professional staff, very knowl I love my experience with Rallye Lexus, I have bought a few Lexus from them and still have two in my driveway, love the professional staff, very knowledgable with issues. Great serive experience, No problem getting a loaner which makes things seamless.. More

The Best All staff always professional & knowledgeable w/slightest issue. I’ve had frozen gas cap, low tire issues. I’ve had tutorials on settings of destinati All staff always professional & knowledgeable w/slightest issue. I’ve had frozen gas cap, low tire issues. I’ve had tutorials on settings of destination & phone. More

great I believe that they make the service experience as pleasant as possible. If a loaner car is required it is not a problem. the waiting areas are very I believe that they make the service experience as pleasant as possible. If a loaner car is required it is not a problem. the waiting areas are very relaxing to be in More

Superb service and follow through Not only did the super service occur but when I head a fan noise occur it was taken care of while I waited the next day. Without charge only a big sm Not only did the super service occur but when I head a fan noise occur it was taken care of while I waited the next day. Without charge only a big smile by everyone by all! More

very good The service department knows Lexus repair best for its cars. I feel confident they could solve any problem that arises, with my two cars without hesit The service department knows Lexus repair best for its cars. I feel confident they could solve any problem that arises, with my two cars without hesitation. More

The most dedicated staff that focus on service. Rallye Lexus is where I've chosen to buy my car for the last three vehicles. Someone once said you never buy a car for the sales people you buy for th Rallye Lexus is where I've chosen to buy my car for the last three vehicles. Someone once said you never buy a car for the sales people you buy for the service. They said after the sale you won't see the salesperson again but you will see your service people at least once a year. Well, that's not true of Rallye, the sales force always reaches out to customers who wait for service. They make the process like a family affair. Service people are courteous and efficient. They go the extra mile to honor your time and help get you on the road as quick as possible with any concerns answered. They're the best. More

Best service experience I will probably buy another Lexus because of the amazing customer service at the service center. Everyone is extremely friendly and professional. Anot I will probably buy another Lexus because of the amazing customer service at the service center. Everyone is extremely friendly and professional. Another top notch experiences. More