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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,452 Reviews

1,452 Reviews of Rallye Lexus - Service Center

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December 24, 2018

Need a battery? Agent suggested that our battery tested weak. That night, in the garage, I picked up the hood. There was corrosion all over the battery terminals. You More

by UNKBERNIE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Rallye Lexus responded

We are very sorry to hear about your frustration. We did recommend a new battery during your visit to prevent any issues. If you would like to further discuss this, please give our service department a call at 866-590-7779. We hope to hear from you soon.

December 21, 2018

Great Customer Service and Service Professionals Makes A Very Happy Customer!!! You are always treated with the utmost respect and are always accommodated in a most professional way to expedite you More

by HSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 21, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. We are so happy to know that your experiences have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 19, 2018

good job, out quickly Took car on time did a good job, gave car back lile it was new!Explained, in detail, work to be done. Very friendly and helpful. More

by THOMASSCULLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We are so happy to hear that your service experience was a success. We look forward to seeing you in the future!

December 18, 2018

OUTSTANDING OPERATION Brought my RX in for service. Joanna is so amazing. Only does what is required by the manufacturer and all in a timely fashion. Service waiting area More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Dec 19, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience went so well while working with Joanna. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 17, 2018

5k Service Another great visit at Rallye. Nice atmosphere and got the car back at the estimated time discussed with the service technician. The service area had More

by lexus113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your service experience went so well. Please feel free to give us a call with any questions, We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 16, 2018

Excellent Used Car Sales team Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I notic More

by JAMES_MCSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Kevin Losee
Dec 17, 2018 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to know that your experience while working with Kevin and Leo went so well and that they were of great assistance. if you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 12, 2018

Wonderful staff Everyone at Rallye Lexus treats their customers right. I’ve never had a bad experience there. The free car wash is a nice finishing touch. More

by SKHADAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to know that you've had such great experiences with us. We look forward to bringing you more! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 11, 2018

Ok service I recently was at rally, what started out a positive experience has me wondering what I was thinking?! The tires were rotated and that went well but More

by Luckier
Recommend Dealer
No
Employees Worked With
None I can remember
December 11, 2018

Always treats customers first rate! I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/re More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. It is a pleasure to know that your experience went so well while working with Michael and that he has always treated you so well throughout the years. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 11, 2018

TIMELY, KNOWLEDGEABLE I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM More

by NYRanger'sGirl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Frank Licari
Dec 11, 2018 -

Rallye Lexus responded

Thank you for providing us with this positive feedback! We're happy to hear that your service experience was quick and easy. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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