Rallye Lexus - Service Center

Customer satisfaction Very good service excellent customer care and display of a very professional manner... I will definitely continue to come to this dealership for serv Very good service excellent customer care and display of a very professional manner... I will definitely continue to come to this dealership for service of my vehicle and or purchasing spare parts... More

Excellent awevice The service center provides excellent service. The service reps are polite, helpful and accommodating I My wait was not extreme and I was happy that I The service center provides excellent service. The service reps are polite, helpful and accommodating I My wait was not extreme and I was happy that I was able to catch up on work while waiting due to the desk in waiting area.. I also enjoyed the refreshments provided. More

FLAT TIRE Drove right in without an appointment and was taken in immediately and my tire was repaired promptly while I relaxed in their comfortable lounge. Wou Drove right in without an appointment and was taken in immediately and my tire was repaired promptly while I relaxed in their comfortable lounge. Would highly recommend their service. Maria was my service rep and she was fantastic. The assistant manager Pam offered me coffee and refreshments. Couldnt be happier!!!!!!!! More

Fastest service Routine inspection. Supper fast. Comfortable pleasant wait in the lobby. My car was washed and cleaned inside as usual. Checkout was fast and easy too Routine inspection. Supper fast. Comfortable pleasant wait in the lobby. My car was washed and cleaned inside as usual. Checkout was fast and easy too. More

Satisfied repeat customer I never met "employees dealt with" My third Lexus. Wanted a specific auto for me when I was partially disabled. You found the perfect safe relia I never met "employees dealt with" My third Lexus. Wanted a specific auto for me when I was partially disabled. You found the perfect safe reliable car for me. The value of the purchase is one thing. The added value is the attention and action by the after sales staff. More

Quick & Easy Called for same day service as NYS inspection was expiring. Had other items taken care of while I was there. All matters taken care of & I was in & Called for same day service as NYS inspection was expiring. Had other items taken care of while I was there. All matters taken care of & I was in &out quickly. Always attentive @ Rallye & looking to please. More

Recall service Received a call fro Mr. licari And scheduled the appointment. Recall servicing went well. Everything done in an hour. Satisfied with the service. Goo Received a call fro Mr. licari And scheduled the appointment. Recall servicing went well. Everything done in an hour. Satisfied with the service. Good going. Will definitely recommend. More

Fantastic service advisor!! I trust Michael Reidy in servicing my car for the past 9 years. Because of his great service and customer skills, I decided to purchase my new car at I trust Michael Reidy in servicing my car for the past 9 years. Because of his great service and customer skills, I decided to purchase my new car at Rallye Lexus this month and see him for all my future service needs. He is very clear isnd professional in telling me what has to be done and I fully trust him. I have therefore never given my car to be serviced elsewhere. More

Another great experience for Rallye motors. I want to thank Pamela and the service team at Ralley motors for their excellent handling of my car repairs. You always manage to keep my car in tip I want to thank Pamela and the service team at Ralley motors for their excellent handling of my car repairs. You always manage to keep my car in tiptop shape and provide service with a smile. Fast, efficient, and nice. Why would anyone go anywhere else? Thanks so much! More

reply to you. I sent in a detailed review on your service pr Your service seemed not individual. The adviser was OK, Ms. Giovonnello. But everything else seemed impersonal and going through the motions. Maybe pe Your service seemed not individual. The adviser was OK, Ms. Giovonnello. But everything else seemed impersonal and going through the motions. Maybe people where getting for lunch and otherwise occupied. More