1,452 Reviews of Rallye Lexus - Service Center
Need a battery? Agent suggested that our battery tested weak. That night, in the garage, I picked up the hood. There was corrosion all over the battery terminals. You Agent suggested that our battery tested weak. That night, in the garage, I picked up the hood. There was corrosion all over the battery terminals. You think anyone actually looked at it? Do service agents work on commission? My experience here for 14 years has been largely satisfactory. If I return, I will expect someone to show me the work done and offer me any replaced parts. TRUST in this business is everything. Disappointed! More
Great Customer Service and Service Professionals Makes A Very Happy Customer!!! You are always treated with the utmost respect and are always accommodated in a most professional way to expedite you Makes A Very Happy Customer!!! You are always treated with the utmost respect and are always accommodated in a most professional way to expedite your service visit and facilitate your daily activities without missing your vehicle. More
good job, out quickly Took car on time did a good job, gave car back lile it was new!Explained, in detail, work to be done. Very friendly and helpful. Took car on time did a good job, gave car back lile it was new!Explained, in detail, work to be done. Very friendly and helpful. More
OUTSTANDING OPERATION Brought my RX in for service. Joanna is so amazing. Only does what is required by the manufacturer and all in a timely fashion. Service waiting area Brought my RX in for service. Joanna is so amazing. Only does what is required by the manufacturer and all in a timely fashion. Service waiting area has great continental style breakfast too!! While I was waiting for my car, I strolled into the showroom and had a great chat with my salesman extraordinaire, Kevin Lossee. He always makes my purchasing experience such a pleasure. Thank you Rallye Lexus for being the best at what you do. More
5k Service Another great visit at Rallye. Nice atmosphere and got the car back at the estimated time discussed with the service technician. The service area had Another great visit at Rallye. Nice atmosphere and got the car back at the estimated time discussed with the service technician. The service area had a nice continental breakfast area. More
Excellent Used Car Sales team Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I notic Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I noticed a crack on the windshield and took care of it promptly and was scheduled for a service appoint a week after. More
Wonderful staff Everyone at Rallye Lexus treats their customers right. I’ve never had a bad experience there. The free car wash is a nice finishing touch. Everyone at Rallye Lexus treats their customers right. I’ve never had a bad experience there. The free car wash is a nice finishing touch. More
Ok service I recently was at rally, what started out a positive experience has me wondering what I was thinking?! The tires were rotated and that went well but I recently was at rally, what started out a positive experience has me wondering what I was thinking?! The tires were rotated and that went well but the windshield wipers ?!! They were changed and no matter how I try to get them to go down flush inside the windshield like all the other cars these stay at almost a 45o Angie . Now I have to drive the additinional 8.7 miles to Glen cove for an unneeded trip . More
Always treats customers first rate! I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/re I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/requested services. He has always treated me with superior integrity and honesty. Unlike all the other dealerships, Michale Montijo makes me feel good going to and leaving Rallye Lexus with the satisfaction that he takes care of my car and me as a valued customer. More
TIMELY, KNOWLEDGEABLE I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM WAS WITH AN ENGINE HOSE,REPAIRED AND I FELT SAFE. CAN'T ASK FOR MORE THAN THAT. More