Rallye Lexus - Service Center

Very happy with the service department. Joanna in the service department is very thorough, friendly and helpful. I am also happy with the mechanics that work on my car. The facility is k Joanna in the service department is very thorough, friendly and helpful. I am also happy with the mechanics that work on my car. The facility is kept very neat and clean. It is a pleasure doing business with them. More

Arlene's experience Excellent competent people. Warm friendly knowledgeable. Willing to go the extra mile. Neat clean waiting area. Have been with them 10 years. Yo Excellent competent people. Warm friendly knowledgeable. Willing to go the extra mile. Neat clean waiting area. Have been with them 10 years. You will not be disappointed. More

Service department very friendly and disciplined Very happy with Rallye sales and services department, I have been a happy customer since last four years, would love to do business with Rallye’s for Very happy with Rallye sales and services department, I have been a happy customer since last four years, would love to do business with Rallye’s for years and recommend my family and friends for their friendly behavior More

Terrific service I have always had a wonderful experience dealing with Rallye Lexus. I am especially grateful to Joanna Oates who has been my service representative fo I have always had a wonderful experience dealing with Rallye Lexus. I am especially grateful to Joanna Oates who has been my service representative for many years. More

service is inefficient and overprices There is no value for the prices charged and by the service representative's own admission, the dealer's service personnel are much less efficient tha There is no value for the prices charged and by the service representative's own admission, the dealer's service personnel are much less efficient than the local tire store. The service technician who rotated and balanced the tires used 48 weights on 4 tires, clearly indicating that he/she had no business performing that work. Frank's response was to offer discounts on future work, but was unapologetic about the inefficient work performed, and offered no credit against the invoice. I will think more than twice before servicing my vehicle at Rallye, and will probably end my 20 year relationship with the dealership over the lack of consideration your operation has shown. More

A job well done Always a pleasant service appointment. Job gets done right the first time and never feel pressured to do something that isn't necessary at the time. Always a pleasant service appointment. Job gets done right the first time and never feel pressured to do something that isn't necessary at the time. More

Professional and efficient Very courteous people. Quick and efficient service. I had a great experience here, very rare I do with repair shops, Honest, Good service, excellent Very courteous people. Quick and efficient service. I had a great experience here, very rare I do with repair shops, Honest, Good service, excellent customer service, extremely clean and good prices. I will definently go back to do any preventive maintenance and repairs on my cars. Good job guys. I am 100% satisfied. Keep up the good work. More

Customer satisfaction Very good service excellent customer care and display of a very professional manner... I will definitely continue to come to this dealership for serv Very good service excellent customer care and display of a very professional manner... I will definitely continue to come to this dealership for service of my vehicle and or purchasing spare parts... More

Excellent awevice The service center provides excellent service. The service reps are polite, helpful and accommodating I My wait was not extreme and I was happy that I The service center provides excellent service. The service reps are polite, helpful and accommodating I My wait was not extreme and I was happy that I was able to catch up on work while waiting due to the desk in waiting area.. I also enjoyed the refreshments provided. More

FLAT TIRE Drove right in without an appointment and was taken in immediately and my tire was repaired promptly while I relaxed in their comfortable lounge. Wou Drove right in without an appointment and was taken in immediately and my tire was repaired promptly while I relaxed in their comfortable lounge. Would highly recommend their service. Maria was my service rep and she was fantastic. The assistant manager Pam offered me coffee and refreshments. Couldnt be happier!!!!!!!! More