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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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September 04, 2019

Excellent service JoAnna provided the best customer service. She followed up with me and informed me of the status with my vehicle. She helped provide a loaner of my ch More

by KLOH7_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that JoAnna provided you with such excellent assistance. We hope to see you again!

September 03, 2019

The car would not start the day after I brought it home. When you gave my car a check up the battery was about to die, but you never noticed that. Didn't the check up include a look at my battery ? I was ver More

by JOYC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I never learned. the names of the people who worked on my car. Pam was the only one who introduced herself., Pamela Palasciano
Sep 03, 2019 -

Rallye Lexus responded

Thank you for reaching out to us about this situation. We are sorry to hear that your service experience was not up to our five-star standard. Please give me a call when you are next available to discuss your experience in further detail. Thank you, Frank Licari 516-629-7645

September 03, 2019

Everyone was wonderful! The only thing that I wish would have been different is the temperature in the waiting room. Both upstairs and downstairs was freezing. It was so co More

by NVPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are sorry to hear that you were unhappy with the temperature of our dealership, however, we are happy to hear that the rest of your visit was pleasant. Please give us a call if you would like to discuss your experience in further detail.

September 03, 2019

Service The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. More

by jmandra27725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

September 03, 2019

Great service with a smile every time! Joanna is great! She always takes great care of you and keeps in touch during the day so you know when your car is ready. More

by NANCY.NAHMIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that Joanna provided you with such excellent assistance. We hope to see you again!

September 02, 2019

Excellent service department Joanna is the service representative that I see when I bring my car in for service. She is professional, attentive to my needs, and keeps me informed More

by LORIMANDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that Joanna provided you with such excellent assistance. We hope to see you again!

September 01, 2019

An experience second to none! This dealership starts off positive from the call to schedule an appointment until you get your car back after service! They are pleasant at all leve More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

September 01, 2019

Amazing experience at Rallye Lexus Lexus Rallye has been my favorite place to service my car. The people there are friendly and professional. Most importantly, they are honest, get my More

by CHANROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

August 27, 2019

Excellent! Excellent Service throughout the process. All of the staff are professional and friendly! I highly recommend Rallye Lexus! I always have a positive ex More

by SGARAF20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Quinlan
Aug 28, 2019 -

Rallye Lexus responded

Thank you for sharing your five-star review with us! We are happy to hear that our team provided you with such excellent assistance and we hope to see you again!

August 19, 2019

Reliable quick service Rallye Lexus is an excellent dealer to service a Lexus. They are polite and efficient and offer some nice discounts and amenities to their customers. More

by robr563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Aug 21, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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