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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,453 Reviews

1,453 Reviews of Rallye Lexus - Service Center

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July 02, 2019

SERVICE AT RALLY LEXUS STARTING WITH THE APPOINTMENT AND ENDING WITH THE SERVICE, THE WORD IS PROFESSIONAL. ALWAYS ENJOY BRINGING IN MY AUTO TO RALLY LEXUS. THE WAIT WAS A R More

by aireco456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. It is a pleasure to hear that our team was so helpful from start to finish during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 30, 2019

fabulous time Joanna Oates always lets me know what needs to be done. Service dept. is wonderful. It always a great experience when I go to Rallye and Joanna More

by ANNA.SERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Rallye Lexus responded

Thank you, Anna, for sharing your review with us! We're so happy to hear that Joanna made your service experience so enjoyable and is always there when in need of assistance! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 30, 2019

Very courteous service in remediation of a software recall Excellent service for software recall and annual 5000 mile oil change of my 2018 RX. Provision of the 2019 RX loaner car allowed a preview of improved More

by PETERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us. We're so happy to hear that your service experience went so well! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 26, 2019

Pam Pam Pam!!!! That’s all I have to say! The best! 7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning! More

by RICHKEL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee, Pamela Palasciano, Josh Weiss
Jun 26, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us! It is a pleasure to hear that you have been a loyal client of Rallye Lexus for some time now and have always had great experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 26, 2019

Amazing experience Thank you for an amazing experience. It was top notch from beginning to end. The service is impeccable. I was able to take a loaner out for 1/2 a More

by MLAURENCON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remeber
Jun 26, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We're so happy to hear that our service team provided you with an amazing experience! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

June 25, 2019

Maintenance update Smooth intake process. Expected wait time was resonable. Comfortable waiting area. Was offered a loaner car if the wait time qas too long. Good servic More

by VFRANS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Jun 25, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We're happy to hear that your service experience went smoothly. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 25, 2019

The service department always awesome! The service department always friendly and courteous. Dropped car off gave me ride home. No need for loaner. Done 2 hrs later. Picked up car cleaned More

by EMAY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It's so great to hear that your service visits have always gone so well and that our team has always been so courteous! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

June 25, 2019

10k and Apple CarPlay upgrade Michael was awesome. Incredibly helpful and professional. Will always return to rallye because of this. Thank you so much for your great service and c More

by samueckerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We're so happy to hear that Michael was so helpful during your visit! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

June 25, 2019

Best Dealership Service I have purchased 7 Lexus ES350 from 2000 thru 2018 at Rallye Lexus. Their Service Department and Sales Staff are the best in the business. More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fogel, Leo Cruz, Pamela Palasciano, Josh Weiss, Frank Licari
Jun 25, 2019 -

Rallye Lexus responded

Thank you for providing us with your positive review! We're so happy to know that you have been apart of the Rallye Lexus family since 2000 and have always had the best experiences with our sales and service team. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

June 24, 2019

Very professional service. I enjoy working with the Rallye team and feel like they treat me well as a long standing Lexus and Rallye customer. Generally fair pricing. More

by DEIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We always want our customers to feel beyond satisfied with their experience. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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