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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,453 Reviews

1,453 Reviews of Rallye Lexus - Service Center

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August 06, 2019

Always Reliable & Expert Service Have been a Rallye customer for many years having many different vehicles. Always able to get a quick appointment & in/out on time. Any issues are More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

August 05, 2019

Great Service st Ralkye Lexus Needed 10,000 service on my car Appointment was simple Day if service smooth as can be All great people that helped me A pleasure to do busines More

by craig62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s nabe
Aug 05, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 31, 2019

great No problems everything was done and very fast.And everyone was very helpfully and professional,and I will recommend to friends to check out your lease More

by nylons2728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Capozzi
Jul 31, 2019 -

Rallye Lexus responded

Thank you for sharing your five-star review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

July 30, 2019

Good service outrageous prices Service is solid and extremely efficient......However it comes at a price. They also have a gimmick where they enroll you into a "dollars back" pro More

by BENLICHAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Jul 30, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us. We're happy to hear that your service experiences have been efficient and solid. If you would like to further discuss your experience, please feel free to reach out. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 30, 2019

Lost Work Order I traveled over 30 miles to Rallye for service because of it's reputation. It's why I bought my car there two years ago. I waited over 4 hours for an More

by himmelstein50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Santoro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. We're terribly sorry to hear that you experienced delays during your service visit. If you would like to further discuss this matter with our team, please feel free to contact us. Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

July 28, 2019

Scheduled Maintenance No issues as usual. Staff made me feel at home waiting for service to be completed. The description and info provided by staff and what needed to be d More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Rallye Lexus responded

Thank you for sharing your positive rating with us! We're so happy to hear that our team made your service experience so welcoming and enjoyable. We appreciate your recommendation! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

July 22, 2019

Friendly knowledgeable and prompt Had a good experience getting car in and out promptly with friendly service to boot. Follow up to check for customer satisfaction was also appreciat More

by JIBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Jul 22, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We're so happy to hear that you had a prompt service visit with our team. If you have any questions please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 22, 2019

General Service The service provided was very professional and courteous. I would have absolutely no problem what so ever in referring this dealership to friends and More

by BSCHWARTZBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Jul 22, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We're happy to hear that your service visit went so well! f you have any questions please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 22, 2019

Welcoming, honest and a pleasure to work with. As an owner (not a lease) and someone who keeps their car in immaculate condition, I am very appreciative that the team at Rallye works hard to provid More

by RVALLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're so happy to hear that your experience with our service team went so well. If you have any questions please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 18, 2019

A lng time user of Rallye service center's evaluation In comparison to other Lexus service centers , your center shines even brighter than the glossy cars look after your staffdoes its usual superior main More

by LARRYCNY
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us! It is a pleasure to hear that service experiences have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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