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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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December 23, 2019

Everyone seems to know what they are doing. Mike Reedy the Service rep. in particular gives you a feeling of confidence that he understands the issues and suggests what needs to be done. More

by DON12158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Rallye Lexus responded

Thank you for sharing your wonderful thoughts with us! We hope to see you back again in our service department again soon!

December 22, 2019

Service and staff are terrific Service and staff and reps are the nicest chat with. My sales rep Dave tubin is the nicest to deal with. Answered all my questions and is knowledg More

by SSUMMA215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tubens
Dec 23, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback regarding our service and team members! We truly appreciate your lovely recommendations and we look forward to seeing you back again soon!

December 19, 2019

Excellent service Only place to get our Lexus hybrids serviced. Even washed my car. Car was done same day. Picked up and delivered. Thanks Pam. Your are the best. More

by jerryray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman , Pamela Palasciano
Dec 20, 2019 -

Rallye Lexus responded

Thank you so much for the positive feedback! We are happy that you had a great experience with us and that Pam went above and beyond to ensure everything went smoothly.

December 18, 2019

Great experience fast And no B.S. I set up an appointment with Piccirillo great guy down to the point . I was in and out with in an hour. Very knowledgeable about the car and my needs. More

by MRCARMELOLEOTTA
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal
Dec 18, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback with us! We are very happy to hear that our team members were very knowledgable during your visit and we hope to see you back again soon!

December 18, 2019

Best service The entire experience was so easy and painless. I was able to get a loner within minutes and pick up my car the next day without having to wait. Th More

by roopharsimran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 18, 2019 -

Rallye Lexus responded

It is fantastic to know that your entire experience was easy and that our team was very friendly and accommodating! We hope to see you back again in the near future!

December 17, 2019

Superior service always efficient does not disappoint. gave me a ride home when mt husband called to say our other car would not start. very helpful. Also delivere More

by MBSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us regarding your recent visit! We hope to see you back again soon for your next service visit!

December 17, 2019

it was great as always Joanna is always friendly and very helpful, she always call's you right back, she is a breath of fresh air, and the reason I always go back to Rallye More

by Lori A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Rallye Lexus responded

Thank you, Lori, for sharing your great feedback with us! We are very pleased to hear that Joanna is always friendly and very helpful and that you will always return to us for service. We look forward to seeing you back again soon!

December 17, 2019

Service Center Friendly and knowledgeable staff. No hassle making an appointment the same day and having the work done the same day. Nice waiting area. Pricing on More

by WXTRACY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Rallye Lexus responded

Thank you for sharing your great feedback with us regarding our terrific quality of work and our friendly and knowledgeable team members! We hope to see you back again soon!

December 16, 2019

10k mile service state inspection very helpful and prompt responsive service had a tire pressure light go on - they found a nail in the tire - service was excellent and timely More

by POKRASSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Rallye Lexus responded

Thank you for your five-star feedback regarding your service visit! We hope to see you back again soon!

December 07, 2019

Top notch service from a classy and friendly staff I’ve been going to Rallye Lexus for over 30 years and both the people in service and sales have always treated me as if I was a special customer. They More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Josh Weiss
Dec 09, 2019 -

Rallye Lexus responded

Thank you for your wonderful five-star review and for being a loyal customer to our dealership! It is wonderful to know that Pam always makes sure that you're completely satisfied during your visits and we look forward to seeing you back again soon!

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