Rallye Lexus - Service Center

Thorough, courteous and professional Frank was very professional. I was treated in a professional and courteous manner. The environment was very inviting and staff was friendly. Would hig Frank was very professional. I was treated in a professional and courteous manner. The environment was very inviting and staff was friendly. Would highly recommend this dealership for all service needs. More

Routine maintenance service Excellent customer service. Pam is professional and knowledgeable. Wait time is reasonable.. Highly recommended if you are looking for reliable main Excellent customer service. Pam is professional and knowledgeable. Wait time is reasonable.. Highly recommended if you are looking for reliable maintenance service for your Lexus. More

Service Department is consistently great This is a follow-up review of Rallye Lexus service which is always a 10! 1) You pull in and you are immediately greeted by a member of the service te This is a follow-up review of Rallye Lexus service which is always a 10! 1) You pull in and you are immediately greeted by a member of the service team, who is genuinely happy to see you; 2) Mere moments later, the service representative appears to discuss your concerns, why you are there, what is going to happen to your car and there are no surprises; 3) the waiting area is extremely pleasant with free bottled water, coffee, bagels and muffins (or request a loaner, which they are happy to provide and drive a virtually new Lexus for the day. The new GS is a awesome; 4) I was told 90 minutes and I was back on the road in just over 90 minutes. More

Outstanding Service! I always get great service at Rallye Lexus. The advisors are very professional, knowledgeable and courteous and always try to do the right thing. I wo I always get great service at Rallye Lexus. The advisors are very professional, knowledgeable and courteous and always try to do the right thing. I wouldn’t have my Lexus serviced anywhere else! More

Maintenance The service staff at Rallye Lexus (Mike M, Maria, Joanna), make the service experience as pleasant as can be. Along with the sales staff and managemen The service staff at Rallye Lexus (Mike M, Maria, Joanna), make the service experience as pleasant as can be. Along with the sales staff and management ( John Capozzi), there professionalism is second to none. Any issue I have, they resolve it. Aside from us loving Lexus cars, the service we receive makes us Lexus for Life. As usual, a job well done!!! Thanks. Damiano family More

2018 LEXUS LS500 NYS STATE INSPECTION,SAFETY RECALL Pam Palasciano ,she is always very kind and helpful. She would do whatever possible to help and satisfy a customer. she is as god as you can get! S Pam Palasciano ,she is always very kind and helpful. She would do whatever possible to help and satisfy a customer. she is as god as you can get! Steven Holmes order tires for recall. More

Rallye Lexus of Glen Cove: “commitment to excellence” I have visited several different auto dealerships/service departments throughout my many years as a car owner. I have to say Rallye Lexus ranks at or I have visited several different auto dealerships/service departments throughout my many years as a car owner. I have to say Rallye Lexus ranks at or near the top of the list. The service advisors are always courteous, professional and efficient. The level of service has been excellent. More

Excellent service JoAnna provided the best customer service. She followed up with me and informed me of the status with my vehicle. She helped provide a loaner of my ch JoAnna provided the best customer service. She followed up with me and informed me of the status with my vehicle. She helped provide a loaner of my choosing. Thank you! More

The car would not start the day after I brought it home. When you gave my car a check up the battery was about to die, but you never noticed that. Didn't the check up include a look at my battery ? I was ver When you gave my car a check up the battery was about to die, but you never noticed that. Didn't the check up include a look at my battery ? I was very disappointed in the quality of your check up. More

Service The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. More