Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

Sort by
March 15, 2020

rallye as usual our service experience as been exceptional. i have been working with Pam for over 20 years and she is truly a pleasure to talk to. More

by emanem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Mar 16, 2020 -

Rallye Lexus responded

Thank you for your wonderful feedback! We are grateful for your loyalty and happy to know your experiences have been exceptional. We hope to see you again soon!

March 15, 2020

Customer service is great. Thank you for taking such good care of my car always. I feel confident knowing my car is in good hands always. More

by Maria F.
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Rallye Lexus responded

Maria, thank you for the wonderful feedback! We are happy to know your recent experience was great and that you always feel confident with the Rallye Lexus team.

March 12, 2020

Efficient, professional and courteous service. My car was ready ahead of schedule. Waiting area was clean and orderly and well stocked with snacks and beverages More

by LABASKRIST
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your excellent five-star review! We are happy to hear that our team was efficient, professional, and courteous during your visit and that you enjoyed our waiting area. We hope you decide to visit us again in the future!

March 11, 2020

Computer update While updating my computer, they discovered a problem with one of my tires. I appreciate the loaner which is available for me when servicing my8 car. More

by Hawke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Rallye Lexus responded

Thank you for sharing your five-star service visit with us! We are very pleased to hear that our team members were able to assist you and we hope you decide to visit us again in the future!

March 09, 2020

excellent Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them More

by FRANKKELLY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Rallye Lexus responded

Thank you, Frank, for sharing your excellent review with us and for being a returning customer with us! We are very happy to hear that your visits are always pleasant and we hope to see you back again soon!

March 08, 2020

Staff work together well, from checking in to getting me a rental. Facility was clean. Staff was friendly. Would recommend to those who need to service their car. More

by EMMA
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Rallye Lexus responded

Thank you for sharing your wonderful recommendations with us and for your lovely feedback! We hope to see you back again in the near future!

March 08, 2020

Great Mike Reidy assisted us at Rallye Lexus and he was professional and answered our questions. The service was great with minimum wait time. The snacks More

by TANYARN81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback for our team member, Mike! We are happy that you enjoyed our quick and efficient service and we hope you visit us again in the future.

March 08, 2020

inspection and routine maintenance Excellent in every way....need I say more???!!!I dealt with Mike Reidy and I found him to be very friendly, prompt and obviously knew what and how to More

by MARK2THDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Rallye Lexus responded

Thank you for sharing your excellent review! It is fantastic that Mike was able to assit you in every way and that you enjoyed your visit with us. We are looking forward to seeing you back again in the future!

March 05, 2020

Excellent service I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified More

by PATRICKHMACKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Rallye Lexus responded

Thank you, Patrick, for sharing your excellent service review with us! We are very pleased to hear that you are very satisfied with your service. We hope to see you back again soon!

March 03, 2020

We were extremely satisfied with our last visit. Steve Holmes provides excellent service - he was professional, accommodating, and friendly. He provided timely updates with our service and ensure we were More

by llukjuang
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
Mar 04, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your excellent service review! It is lovely that our team member, Steve, is professional, accomodating and friendly and we are looking forward to seeing you back for your next visit!

...
101
...