Rallye Lexus

Great Buying Experience I went to Rallye Lexus to test drive the RX 350 - and it was such a wonderful car that knew I had to have one. Our salesman Jeff was wonderful through I went to Rallye Lexus to test drive the RX 350 - and it was such a wonderful car that knew I had to have one. Our salesman Jeff was wonderful throughout the whole process. My husband and I felt no pressure at any time, and Jeff worked with us on getting the car and options we wanted for a price that was right for us. All the personnel were extremely helpful and professional. I would recommend this dealer highly and Jeff Olson especially. More

Excellent overall used car buying experience Just bought a Used Lexus from Rallye and worked with Leo Cruz. I traveled from a long way to get the car there. Leo had everything set up and ready Just bought a Used Lexus from Rallye and worked with Leo Cruz. I traveled from a long way to get the car there. Leo had everything set up and ready to go for my arrival. Everything with the vehicle was exactly as expected and described. I would highly recommend this dealership and Leo as a salesman. More

My First Lexus This was to be my first new car purchase in many years, and although I had already decided that I wanted a Lexus, I was somewhat nervous as I approach This was to be my first new car purchase in many years, and although I had already decided that I wanted a Lexus, I was somewhat nervous as I approached the dealership. My concerns evaporated as soon as I arrived, as I was greeted by a friendly and polite parking attendant who parked my car in valet parking, and treated me with respect, even though the car I had arrived in was old and nowhere near the quality of a Lexus. As soon as I set foot in the showroom, I was met by the gentleman who would be my sales person, Mr Neil Fogel. Mr Fogel was in no way intrusive or pressuring, but gently and patiently answered all my questions and concerns. If I had any residual nervousness, it evaporated in just a few minutes with Mr. Fogel, and I soon felt totally comfortable in his reassuring presence. It will sound like a cliche, but it is no exaggeration for me to say that I felt as though I was being given the same attention and concern that he would give to a close relative. On our test drive, he took care to point out all the significant features of the vehicle and gave me enough time to feel comfortable behind the wheel, enough time for me to be sure that this was the right car for me. After I picked out the model, options and color, Mr. Fogel surprised me by informing me that the car I wanted had arrived on the lot just as we were speaking, and that I could drive it home the very next day. While the paperwork was being processed, I spent a long time with Mr Michael Montijo, who painstakingly went over every detail and feature of my car, even going over the same point several times until we were both sure that I had understood. Even so, there was so much to learn, that he allowed for me to return with any questions I had as often as I needed to. I think it says a great deal about this dealership that they have TWO people on staff whose main function, it seems, is to teach new owners the ins and outs of their car. In every step in the process, every person who worked at Rallye, even those with whom I had no direct contact, clearly took great pride in the cars they sell and in their jobs. When the time came to sign the contracts and secure all the financial details, I was introduced to Ms Michelle Gonzalez, who took me through the process very efficiently, but with extraordinary patience and sensitivity. At one point I mentioned to Mr. Fogel that this may have been the most money I had spent on a single purchase in my life, other than buying a house, but I felt not the slightest trepidation; in fact, I felt very good about the whole process, in that I was doing something for myself that I wanted and deserved, and getting full quality for my dollar. In large measure, that assurance and confidence was inspired by Ms Gonzalez. Buying my new Lexus was a two-day odyssey that I will long remember, not because it was traumatic, but because it wasn't traumatic in the least. I was made to feel very special from beginning to end, and I believe that, as the final line from the movie "Casablanca" goes, "This looks like the start of a beautiful friendship." More

First Lexus Service and personnel all terrific. Neil Fogel made the process quick and easy. Michael Montijo gave a great tutorial. Looking forward to knowing any Service and personnel all terrific. Neil Fogel made the process quick and easy. Michael Montijo gave a great tutorial. Looking forward to knowing any and all questions or problems will be solved readily. A real pleasure to do business with. More

Best service I have leased many cars but I have never had an experiance like I did at Rallye Lexus. The salesman Jeff was awesome he took the time to work with I have leased many cars but I have never had an experiance like I did at Rallye Lexus. The salesman Jeff was awesome he took the time to work with us with out the high Pressure that you would expect at a dealership. I would tell everyone that it was worth the 25 Mile drive to get there. More

Best Lexus Car Dealership and Salesman Possibly the best car purchasing experience that I have ever had. Jeff Olson, our sales person, was amazing to work with. Very professional, extremely Possibly the best car purchasing experience that I have ever had. Jeff Olson, our sales person, was amazing to work with. Very professional, extremely personable and very knowledgeable. I usually dislike the "game" of purchasing a new car, but not at Rallye Lexus. The overall atmosphere in their showroom, was exceptional. It was warm and friendly, no pressure of any kind. Jeff Olson, my sales professional made It an enjoyable and happy experience. This is what buying a new car should be like. Even the rest of the staff that we dealt with, all were wonderful and they added to the terrific experience that I had. I would highly, and without any hesitation whatsoever, recommend Rallye Lexus of Glen Cove, NY (Long Island) as the place to go to purchase you next new car. And, without exception, Jeff Olson was the finest sales person, I have yet to engage with. He was instrumental in providing me with exceptional client service, and understanding my needs as a customer. I can't thank Jeff enough. He was the best! More

Purchase experience Leo Cruz is a fine salesperson. He is respectful, low-key, has integfrity, and responds very well to customers. I would recommend him without reserva Leo Cruz is a fine salesperson. He is respectful, low-key, has integfrity, and responds very well to customers. I would recommend him without reservation. More

es300h This is a good review and Lexus is a good dealership with good customer service. Neil was friendly and provided great customer service, and Steven the This is a good review and Lexus is a good dealership with good customer service. Neil was friendly and provided great customer service, and Steven the vehicle delivery specialist, was excellent. More

Warm, Friendly & Stress-Free Experience I was recommended to Rallye Lexus by a friend's mother and I am so happy that I went there! Wayne is one of the most sincere and friendly sales peopl I was recommended to Rallye Lexus by a friend's mother and I am so happy that I went there! Wayne is one of the most sincere and friendly sales people I have ever had the pleasure of dealing with. I leased my first Lexus IS250 F-Sport in beautiful Ultra White and he made my experience so pleasant. I did not feel pressured or hassled to close the deal, he took me on a test drive and was very informative and helpful. Mike showed me how to operate my car so I drove away confident and so happy to be driving my new 2014 Lexus! Michele was a pleasure to deal with also as she explained exactly how the credit process works and informed me of any changes and helped me get the best deal possible for the car and insurance. Rallye Lexus made my first lease deal a memorable one! I will never go to another Lexus dealership! I love my new car! Thanks Wayne and Rallye!! :) More

THERE IS NO NEED TO GO ANYWHERE ELSE WHAT A POSITIVE EXPERIENCE FROM THIS DEALERSHIP. FROM THE MOMENT I WALKED IN I WAS TREATED LIKE FAMILY. I HAD THE MOST OUTSTANDING, AMAZING SALES MA WHAT A POSITIVE EXPERIENCE FROM THIS DEALERSHIP. FROM THE MOMENT I WALKED IN I WAS TREATED LIKE FAMILY. I HAD THE MOST OUTSTANDING, AMAZING SALES MAN - MR. NEIL FOGEL I TOLD HIM WHAT I WANTED AND HE DELIVERED! HE IS TRULEY A GENUINE, PLEASANT , AMAZING PERSON. EVEN MY CHILDREN HAD FUN. HE MADE THIS EXPERIENCE SO POSITIVE, AND EASY. HE WENT ABOVE AND BEYOND WHAT I EXPECTED. I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP AND ESPECIALLY MR NEIL FOGEL. ALSO - I WOULD RECOMMEND MR. MICHAEL MONTIJO (VEHICLE DELIVERY SPECIALIST) HE TOO WAS AWESOME. HE EXPLAINED ALL THE FEATURES IN THE CAR AND HAD LOADS OF PATIENCE FOR ME AND MY CHILDREN. More