Rallye Lexus

Excellent customer service. Jeffrey Gonzalez knows how to take care of his customers and make them feel comfortable! Wife and I were glad to do bussiness with R customer service. Jeffrey Gonzalez knows how to take care of his customers and make them feel comfortable! Wife and I were glad to do bussiness with Rallye Lexus and work with Jeffrey. More

The way a car dealer should be Just bought my third car from Rallye and couldn't be more pleased. I am always welcomed and and treated well. Over the seven years I've been coming to Just bought my third car from Rallye and couldn't be more pleased. I am always welcomed and and treated well. Over the seven years I've been coming to Rallye, there have been a couple of minor issues but they always make things right to my satisfaction. With all the choices I have in purchasing a car, I always come back to Rallye. Keep up the good work. More

Great experience - Jeffrey is the best I bought a used Lexus from Rallye Lexus and had a terrific experience right from the start. I received a prompt response to my request for information I bought a used Lexus from Rallye Lexus and had a terrific experience right from the start. I received a prompt response to my request for information on a newly listed car which was very refreshing, as some other Lexus dealers I contacted still have not responded to this day. I also received a couple of follow-up phone calls/emails keeping me informed as to the status of the car I was interested in. (It was a newly traded-in car and was out being prep'd for sale.) Once the car came back, Jeffrey promptly sent me some detailed pictures of the car. We had a few follow-on conversations and in the end, Jeffrey was very accommodating and helpful in getting me the information I needed. The whole process was very transparent which I really appreciated. When I arrived at Rallye Lexus to pick up the car, Jeffrey was outside shining the car to remove the water spots from the rain the day before - all in his beautiful 3-piece suit. In summary, I appreciate being treated with respect. I appreciate the prompt and courteous communication. I appreciate Jeffrey responding to emails outside of normal business hours and also on his day off; he clearly cared about the sale. The car I bought is a beautiful used car and was a pretty good value for the price, and even though it was among the least expensive cars on the lot, I'm pretty sure I was treated the same as the guy who was buying one of the more expensive cars on the lot. More

An Excellent Experience with Neil Fogel This was my first time purchasing a Lexus and an SUV as well. Neil answered all my questions so that I could make an informed decision. He was an abso This was my first time purchasing a Lexus and an SUV as well. Neil answered all my questions so that I could make an informed decision. He was an absolute pleasure to work with and helped me get a good deal on both my trade-in and new lease. I just love my RX 350 and truly appreciate the kindness and patience shown by Neil throughout the entire process. More

all about the salesmen My salesmen was great and it's all about that first initial contact and rapport. I felt I was in good hands. They were willing to do anything. You kno My salesmen was great and it's all about that first initial contact and rapport. I felt I was in good hands. They were willing to do anything. You know the line theu say "what do I need to do to get yu in a car today?" Well I told them and they made it happen. Thanks mr. Gold and the rest of the team at rallye. More

Wonderful experience Very pleased with the overall experience in leasing my RX350 through Rallye. Kevin Losee was responsive to all calls and worked hard to put me in a Le Very pleased with the overall experience in leasing my RX350 through Rallye. Kevin Losee was responsive to all calls and worked hard to put me in a Lexus within my budget. He was courteous and pleasant. Dealership was friendly and accomodating from the initial valet, through the final finance manager. Needed a bit more time to learn the Audio/Climate controller, as it was very different from my old 2011 model. Had many more questions once I got the car home, and the owner's manual is massive., but that is my only criticism. Overall experience was great. Would definately reccommend Rallye to friends and family. More

Excellent experience This was my first time dealing with Rallye Lexus, and they truly lived up to their reputation. A kind and courteous staff is there to greet you upon a This was my first time dealing with Rallye Lexus, and they truly lived up to their reputation. A kind and courteous staff is there to greet you upon arrival. My salesman, Jeffrey, listened to all my needs and paired me with the best car for me. After doing numerous test drives for a variety of cars, I realized that Jeffrey was the only one to actually deliver. I will always refer my friends to him, because I know he will take the time to get to know his clients and take care of their needs. More

A++ Service Went down to see a ES350 after seeing it on their website. Buying a car can be a challenging process but Fred the salesperson made everything very eas Went down to see a ES350 after seeing it on their website. Buying a car can be a challenging process but Fred the salesperson made everything very easy. I didn't feel pressured at all and he took the time to explain everything about the car and got me a good deal . I would definitely recommend this dealership to anyone. He made me feel comfortable about the purchase and everyone seemed to be genuine and interested in making the customer happy. More

First rate experience. Rally's had the pre-owned Lexus I was looking for and was able to work out a deal with Kevin over the course of a few phone calls. I flew in from Kent Rally's had the pre-owned Lexus I was looking for and was able to work out a deal with Kevin over the course of a few phone calls. I flew in from Kentucky to pick it up. Kevin met me on his day off and had everything ready so my time at the dealership was less than an hour so I could begin my 812 mile test drive. More

"This is New York. Fix your teeth." I was in the dealership yesterday to look at buying a new Lexus when I overheard a couple of things that left a sour taste. First, a couple of the emp I was in the dealership yesterday to look at buying a new Lexus when I overheard a couple of things that left a sour taste. First, a couple of the employees were making fun of a customer saying, "If he can buy cash, he should spend a couple grand on his teeth." Well, I think you need some botox and lipo, but that's neither here nor there. And something that's free, which you don't have: class and respect for the customer. Second, a guy kept telling a customer, "This is New York. This is New York. That's not how it's done here" No, it's Long Island. I live in New York. New York City. And a New Yorker knows if someone has enough to buy cash, you take it. As if anyone in your dealership has enough to buy one of your cars cash. LOL Dude was probably old money. Looked like you lost his sale and I know you definitely lost mine. I might buy a Lex, but not from your group. Condescending jerks. Buy yourself some class with both cars still in your inventory. More