Rallye Lexus

Very positive experience leasing a pre-owned Lexus. I contacted Rallye Lexus about leasing a pre-owned car. The customer service over the phone was excellent. Upon arriving at the showroom, we met with I contacted Rallye Lexus about leasing a pre-owned car. The customer service over the phone was excellent. Upon arriving at the showroom, we met with Kevin Losee who showed us two great choices. Kevin was very knowledable and there was no high pressure from him. He explained all the options to us. There were some outside complications (not related to the car or dealer) when we came to pick up the car and he was very patient and understanding. He explained everything carefully. It was truly a pleasure to deal with Kevin. I would highly recommend him. More

Great service! We felt relaxed and comfortable talking discussing our purchase with Kevin Losee. He was able to help us without having us feel rushed. He also did We felt relaxed and comfortable talking discussing our purchase with Kevin Losee. He was able to help us without having us feel rushed. He also didn't waste anytime and processed everything quick! Thank you so much for an excellent experience! More

Pleasant buying experience excellent customer care Rae Cangcuesta was my sales person I met with for 2015 ES 350 and I had a great experiece throughout the process from initial appointment to delivery Rae Cangcuesta was my sales person I met with for 2015 ES 350 and I had a great experiece throughout the process from initial appointment to delivery of the car. She has an excellent attitude and understanding for customers. Rae followed up with me months after delivery of car to make sure I'm happy with the car. Just something I 've never experienced with other premium luxury brands like BMW and Infiniti. I would definitely recommend Rallye Lexus and Rae Canggcuesta. More

Relaxed and no pressure My wife and I are from Virginia and found the car she had been looking for at Rallye. Not knowing of Rallye Lexus but since my wife grew up in the ar My wife and I are from Virginia and found the car she had been looking for at Rallye. Not knowing of Rallye Lexus but since my wife grew up in the area we thought it was worth the trip to go and test drive the car. We were very happy we did. The car was in great shape and was everything we were looking for. Kevin Losee and Leo were very professional and easy to work with. No pressure. After the purchase it was nice to see they had someone to show my wife the new electronics of the car. It was a long drive home but again worth the trip as everyone at Rallye Lexus made us feel comfortable and relaxed during and after our purchase. I would highly recommend Rallye Lexus and Kevin Losse to anyone looking for another vehicle to buy or lease. Don and Diane Plant Virginia More

Simply the Best! One could not ask for a better experience. Neil Fogel is a true gentleman. He truly cares for his customers and he goes beyond what is expected. He is One could not ask for a better experience. Neil Fogel is a true gentleman. He truly cares for his customers and he goes beyond what is expected. He is very patient and very knowledgable. This is the 2nd time Neil has helped me lease a car, and I will go to him again and recommend him to everyone. The whole dealership - from the time you walk in - treats you like you are part of their family and they can't do enough to make you feel at home. More

The best of the best After months of research and many test-drives, I finally decided to travel a little further fom my home than planned and try Rallye. I couldn't have After months of research and many test-drives, I finally decided to travel a little further fom my home than planned and try Rallye. I couldn't have been more surprised or pleased at the way I was treated. Meeting with Rae was so different than all (probably 20 or so) the other salespeople I spoke to. From the moment I sat down, Rae simply explained what cars were available that came closest to what I wanted. When I told her which one would suit me, she gave me a price that was better than anyone else's and a delivery date. There was zero pressure. It was more like a friendly conversation than a sales pitch. The next step was to evaluate my trade which went very smoothly. In fact they gave me more than any other dealer was willing to give. For someone who (as my wife puts it) takes forever to make a decision, this experience was simple, direct, and even enjoyable. Rae was friendly, knowledgeable and very professional!! After I got my car and called with a few questions, Rae got back to me quickly and answered all my questions. I am very glad I decided to travel a little further because the quality of the dealership and the way Rae treated me, made it my best car buying experience ever. More

Amazingly easy to work with Working with Neil at Rallye made my experience of leasing a SUV amazingly easy. I was nervous the SUV I love would not fit in my garage. So, Neil br Working with Neil at Rallye made my experience of leasing a SUV amazingly easy. I was nervous the SUV I love would not fit in my garage. So, Neil brought the SUV to my house and drove it into the garage. Vinney made sure I knew all the right buttons to push in my SUV before I drove it out of the parking lot. I definitely made the right choice in picking Rallye and Neil. More

Great friendly service This was our first time purchasing a Lexus SUV and we were very fortunate to have Neil Fogel as our guide. He was patient and comprehensive in answer This was our first time purchasing a Lexus SUV and we were very fortunate to have Neil Fogel as our guide. He was patient and comprehensive in answering our questions. He was a pleasure to work with. When we told him we did not want that particular license number when we picked up the car, he personally took a drill and replaced the license plate, while it was raining outside. We appreciated his efforts. It really reflected positively on the dealership overall. We would recommend this particular dealership to all our friends and family. More

Easy Leasing Experience Rallye answered our internet inquiry promptly and when I told them I could not make it down, Tony Costanza called and made me a great deal over the ph Rallye answered our internet inquiry promptly and when I told them I could not make it down, Tony Costanza called and made me a great deal over the phone. When we got to the dealership, Josh Weiss took care of us and everything went smoothly. Josh had everything ready for me on pickup. Of note is that Josh took the time to call and say the car was scratched in the car wash and they wanted to fix it before delivery as they will not deliver a car that is not perfect. All in all an easy lease transaction. Mike in finance also made everything go smoothly. More

Great service and help My salesman Kevin Losee was very helpful and gave me advice and options as to what I could do, which is why I ultimately bought my 2015 is 250 ! F My salesman Kevin Losee was very helpful and gave me advice and options as to what I could do, which is why I ultimately bought my 2015 is 250 ! Friendly and knowledgeable dealership by all. More