Back

Rallye Lexus

Glen Cove, NY

4.8
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
Contact Dealership

20 Cedar Swamp Rd

Glen Cove, NY

11542

Directions

By Type

Showing 3,063 reviews

April 08, 2024

Always available for an appointment and quick and always pleasant - 2nd vehicle we purchased from them and main reason besides reliability of car is sales and service staff More

by RASHBAHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Richie and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

April 06, 2024

The service is good. People competent. Dealship attractive.. Joanna is very good service representative, for all the years I have been at Ralley. More

by VNELSON3
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Rallye Lexus responded

Thank you so much for your kind words for Joanna, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

April 04, 2024

In terms of service, it was optimal. However, I noticed a significant scratch on my roof hours and mies away on that day. I have no time for litigating so I did not pursue the issue. More

by RD8A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reidy
Apr 04, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. James Quinlan 516-676-8686

April 04, 2024

great customer service; Mike M. and Joanna were so kind, as always!!!! I still owe them cannolis More

by wendy cohen greenblatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review, Wendy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

April 02, 2024

Very nice customer service people. I have bought and serviced many Lexus cars from them for almost 30 years. However with my 2022 NX, they can’t seem to get certain computer driven thi More

by ELLENWURZEL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the front desk customer service people are great.
Apr 02, 2024 -

Rallye Lexus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Ellen, love to try to turn things around and make sure the same thing doesn't continue to happen. Stefanie Horn 516-676-4000

March 31, 2024

A pleasure working with service advisor MICHAEL MONTIJO and Brianna Bennett Who set up our service appointment ! More

by SGFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Bennett ( arranged service appt)
Apr 01, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! Michael and our service team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

March 30, 2024

I had a great experience with Ted and Rallye Lexus! ! Ted was very helpful and knowledgeable. He answered all my questions and it was a very smooth process!! I love my NX350H!! Thank you Ted and Rallye More

by Reneeholliday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Rallye Lexus responded

It's fantastic to hear that Ted provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Renee, for choosing Rallye Lexus! Stefanie Horn 516-676-4000

March 30, 2024

My salesman at Rallye Lexus is Ted Mitchell, and i want to thank him for great work, calm and patience working with me thru buying a LX600. That we had to learn is no ordinary car, and selling and buying t More

by Eyl999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin(tech dept to introduce the lcd display
Mar 31, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ted and our team, and we look forward to working with you again. Stefanie Horn 516-676-4000

March 29, 2024

Ted was responsive, knowledgeable and courteous. A pleasure to work with. Would recommend to anyone More

by jeffd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, Jeff. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Stefanie Horn 516-676-4000

March 27, 2024

Ted was very helpful in getting us our used car at a great rate. I would definitely keep him in mind for any future lexus purchases for my family or friends. More

by Owenfarquharson1
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Rallye Lexus responded

Owen, Thanks for sharing your thoughts about your experience with Rallye Lexus. Ted and our team appreciate your business and hope to see you again soon! Stefanie Horn 516-676-4000

...
23
...