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Rallye BMW - Service Center

Westbury, NY

4.6
4,910 Reviews

4,910 Reviews of Rallye BMW - Service Center

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March 31, 2013

Matt Carlson is an excellent service rep. our family has purchased several BMWs from Rallye over the past 10 years and Matt has been our service rep. He is careful, patient and has made our service experie More

by samm0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Gottesman
January 12, 2013

He is by far the best advisor I have dealt in last 20 yrs of experience in buying car. Although I haven't bought the car yet but the way my situation was handled, I sure will recommend all my family and frie More

by Mitu.singh
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale, Gabriel Hale
December 05, 2012

Visits to Rallye feel not just like a luxury experience, but like a luxury experience, period. Similar to staying at a nice hotel. The staff is professional, knowledgeable and friendly, and the facilities More

by madrallye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard DeAngelo
January 29, 2012

This was my first experience with Rallye. I switched from another BMW dealer where the service was horrible, so I was prepared for more of the same. I couldn't have had a better experience! Besides a More

by StCroixTim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matthew Carlson
January 28, 2012

Rallye never disappoints. Plenty of available appointments at any time of day for service. Employees are always courteous, professional, and honest. Amenities are excellent and make waiting for y More

by joemccormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
January 20, 2012

I receive what seems like royal treatment but it is just normal business at this place! Great communications from service adviser. Very responsive and knowledgeable. More

by jeffedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Carleson
January 14, 2012

I was charged for a diagonosis that wasn't necessary. I sent emails to management and my calls or emails were never answered by management to resolve my issues. I was also given an estimate of $2500 to res More

by icesip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Delvecchio
January 13, 2012

Amazing service. Friendly staff. Didn't feel like I was going to get ripped off like at Habberstad BMW. I didn't have to wait very long for my car to be serviced which was nice. More

by cbenesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
January 11, 2012

Great service drop my x6 for service everithing was done right ,I will recommend friend and family .One of the best Dealer in ny .i always do service and buy my cars from rallye . More

by Melx6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David oniel Joel sobin , Joel Sobin
January 09, 2012

This is my first BMW and from start to finish it has been by far my best experiece getting service at a dealership, ever. James kept me informed from start to finish without any atitude that you see at other More

by Boatintime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D., James DelVecchio
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