Rallye BMW

Top Class Have worked with Pierre on two different occasions within the past year. Pierre is always available any time of day to answer questions, works to put Have worked with Pierre on two different occasions within the past year. Pierre is always available any time of day to answer questions, works to put his client's interest first and provides extremely fair prices right off the bat (even for performance M vehicles). Will definitely be going back to Rallye and Pierre for my next BMW. More

Amazing customer service Always love and get excited to take my vehicle for service. Every year Rallye BMW sends me a brochure reminding me of the yearly oil changes, inspecti Always love and get excited to take my vehicle for service. Every year Rallye BMW sends me a brochure reminding me of the yearly oil changes, inspection, etc... This past Saturday I had the pleasure to work with Bret Hines, he was friendly and very professional. He did recommend me of any additional services and repairs needed on my BMW, which I didn't take at the moment. He also let me know of the SOS, BMW Assist eCall recall and gave me instructions on how to take care of the situation. In Rallye BMW every single person makes you feel welcomed. I know sometimes you don't want to spend the whole day waiting for your car and Rallye BMW understands that as well, thats why they give you the option to take a loaner car and the process is very easy and smooth going. This place is honestly great, after dropping off your car its impossible to not take a look at hands down one of the best showrooms in NY. Their BMW lifestyle and accessories shop is a great way to kill time while they bring your loaner car or if you stay to wait for your car. The cafeteria offers you complementary coffee and bagels but they also have a lot of options to buy other foods and drinks and nothing is over priced. If I could give this dealership/service department 10 stars I would. More

My new M2 from Robert Chae at Rallye BMW!!! When I first saw the M2 in the magazine add, I had to get one!!! I went and visited Rallye BMW, and had an opportunity to work when a friendly consult When I first saw the M2 in the magazine add, I had to get one!!! I went and visited Rallye BMW, and had an opportunity to work when a friendly consultant by the Name of Robert Chae. Even though I am an avid sports car enthusiast and have a few Porsche vehicles, this was going to be my first M! Robert made me feel absolutely comfortable and confident in doing business with him and his store from the first moment we met. It was a long wait for this special model of almost 8 months since it was announced, but I am glad I waited and Robert was very informative of the process all along the way. See Robert Chae and buy your BMW from him, he is my BMW guy for life!!! A.P. More

Watch the Service Department - They destroy things After bringing my car for service. 1. They scratched my drivers side fender. ( Did not offer to repair it ) 2, Broke a big seal that covers the enti After bringing my car for service. 1. They scratched my drivers side fender. ( Did not offer to repair it ) 2, Broke a big seal that covers the entire engine part. 3. Broke and also did not replace the hooks that secures the air flow pipes to the engine. Off course with the exemption of #1 I realized #2 and #3 months later. Do you think they going to admit they did it? Suggestion: You need to take pictures of your engine before and check it afterwards. More

Bert Vargas My family and I have been driving BMWs for over a decade now, and without question Bert Vargas has played a major role in that decision. Bert Varg My family and I have been driving BMWs for over a decade now, and without question Bert Vargas has played a major role in that decision. Bert Vargas has gone above and beyond in delivering us the specific vehicles we desire at a fair price. He does not try to sell us anything we do not need or want. Instead, he listens to his customers and always does his best to give them exactly what they ask for. This is how all sales representatives should behave, yet we all know that is not the case. Going to the Rallye BMW dealership is always a pleasant and stress free experience. We know that Bert Vargas will always take care of our needs, and that same attitude is always reflected in all the employees at Rallye BMW. We continue to come back to Bert Vargas year after year for these reasons. We originally met him at Rallye In Roslyn 14 years ago and have gladly followed him to where he is today. We hope to continue to do business with him in the future. Thank you, The Lee family More

AMAZING CARING AND HONEST I was introduced to Ryan when I was upset about another issue. I was told Ryans position here is to ensure you will be satisfied, with our service and I was introduced to Ryan when I was upset about another issue. I was told Ryans position here is to ensure you will be satisfied, with our service and sales team. Within minutes Ryan did the impossible. He removed my general distrust of car dealers, and didn't sell me a car, he offered me a car. He didn't give me a top number and waited for me to haggle him down. We sat there, talked about what I was looking for, he got to know me, he got to understand what I needed and wanted and what I was willing to pay. It was a man to man, friend to friend conversation, not a sales pitch. He didnt take my social, or my drivers license, he didn't try to keep me there for 6 hours, he didn't even go talk to a manger. Ryan and I sat there for 30 min talked like brothers, he said give me 2 weeks and we shook hands on an amazing 535 and amount we would spend. Sure enough, I got a phone call to come in sign the paperwork. Everything was correct, no bait and switch no change of price, no extra fees. True, Honest, Kind, Thoughtful, and Understanding. All my cars will be purchased here from now on. More

Easy left with exactly what we wanted This was our second purchase with rally and working with Gabriel. Our experience was pleasurable and gaberiel found exactly what we were looking for t This was our second purchase with rally and working with Gabriel. Our experience was pleasurable and gaberiel found exactly what we were looking for that met our budget. Thanks guys and we shall return More

Gabriel Hale is an honest and friendly dealer - Rallye BMW Gabriel Hale has sold three cars to me in the past year. His customer service is the best. He is friendly, honest, genuine and will go above and bey Gabriel Hale has sold three cars to me in the past year. His customer service is the best. He is friendly, honest, genuine and will go above and beyond to make sure you get the best deal possible. I highly recommend him to anyone who wants to purchase a BMW. More

Couldn't have been better. Everyone was terrific. Even when there were issues with my insurance (insurance company't fault), it was well and delicately handled. I have never Everyone was terrific. Even when there were issues with my insurance (insurance company't fault), it was well and delicately handled. I have never heard of a review that had to be 25 words long! Hope I made it this time. More

Rallye BMW rocks! This is my second lease with RALLYEE. I cannot say enough super nice things about the sales and service dept. I love the service dep and my advisor Fr This is my second lease with RALLYEE. I cannot say enough super nice things about the sales and service dept. I love the service dep and my advisor Frank Trotta goes above and beyond. More