Rallye Acura - Service Center

1st service after purchase - very satisfied! Made the appointment online, drove up to the Service Area and was checked in right away. Keeyoung Moon was my Service Advisor. Aside from the oil chan Made the appointment online, drove up to the Service Area and was checked in right away. Keeyoung Moon was my Service Advisor. Aside from the oil change, Keeyoung took care of an issue with the FCW system consisting of dirt blocking the sensor and some scuff marks on the hood. The service was completed as promised in 90 minutes. There was water, tea, coffee in the lounge, and conference room was available. Free wifi. More

Chad and Julio made the experience very efficient. Chad and Julio provide excellence guidance and support! I look forward to working with them when I am at the dealership. They answer my questions and Chad and Julio provide excellence guidance and support! I look forward to working with them when I am at the dealership. They answer my questions and offer excellent advise. More

Exceptional & responsive service The Rallye Acura team really makes your service experience delightful. I purchased my car from Rallye in 2008 and continue to bring my car in for ser The Rallye Acura team really makes your service experience delightful. I purchased my car from Rallye in 2008 and continue to bring my car in for service to see Chad and team at Rallye. I trust them to tell me what needs to be done to keep my car in perfect condition. The experience at Rallye is truly #1. The great service and friendly faces keep me going back and look forward to my next purchase at Rallye! More

they messed up, but that's ok ok, maybe that's not the title you want to read, especially when dealing with your car's service...but it all has to do with honesty and respect for t ok, maybe that's not the title you want to read, especially when dealing with your car's service...but it all has to do with honesty and respect for the customer. I've been taking my car to Rallye for over 7 years and have had a great overall experience. I recently brought my TSX in for its state inspection & a service. After getting home, I noticed a fairly large scratch on my car, most likely from the complementary car wash. I immediately called up Chad, and he asked me to come back in so that he could take care of it for me. He immediately had the scratch buffed out, and apologized for the mistake. I truly believe that I get excellent service from Chad and from Rallye, and that I'm not treated like just another customer. As I mentioned before, they made a mistake. But what I feel separates Rallye from other dealerships is that they own up to their (very few) mistakes and do what they can to ameliorate them. More

No worries with Chad I have been seeing Chad for all my Acura needs for the past ten years. I cannot imagine dealing with anyone else for my car needs and I never want to I have been seeing Chad for all my Acura needs for the past ten years. I cannot imagine dealing with anyone else for my car needs and I never want to! I hope Chad stays with Rallye forever! I have never hesitated to do anything Chad has recommended because he only has my best interest in mind and would never sell me unnecessary services. I'm lucky to have Chad and so is Rallye and all their customers! More

Outstanding service and service consultant. I recently completed my service appointment at Rallye Acura in Roslyn. Professional and proficient as usual, thanks to my long-term service consultan I recently completed my service appointment at Rallye Acura in Roslyn. Professional and proficient as usual, thanks to my long-term service consultant,Chad Tammaro. Chad makes you feel that his decisions,involving your car,are always in your best interest not the dealership. Rallye Acura is lucky to have Chad Tammaro as the face of their Service Department. More

Great Service Experience I have been working with Chad for several years now as my Service Advisor and he is the major reason I continue to return to Rallye Acura. The Servic I have been working with Chad for several years now as my Service Advisor and he is the major reason I continue to return to Rallye Acura. The Service is always as he describes, he only recommends what is necessary, and he makes me feel important and valued. The quality of the service performed is always impeccable. More

Service with class Rallye Acura service are great and always on the point when it comes with taking care of your car needs. Overall the great service.__ Rallye Acura service are great and always on the point when it comes with taking care of your car needs. Overall the great service.__ More

Always Outstanding Buying or leasing a car is only the beginning. In my book service is what makes a long term customer. I've been a customer of Rallye for almost 10 y Buying or leasing a car is only the beginning. In my book service is what makes a long term customer. I've been a customer of Rallye for almost 10 years and their service quality has never disappointed me. More