Rallye Acura - Service Center

Another Great Experience at Rallye Service This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath o This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath of fresh air. I have brought my car to Rallye for service nearly every year since we moved to Long Island in 2007. Chad and Enza are always honest, responsive, informative, and straightforward in their assessments and recommendations. Today's service was a simple replacement of a headlight. Yet, no matter whether the job is large or small, they treat me the same way. Although the dealership is undergoing renovations, I hope they never change Chad and Enza! More

Fast & efficient service I brought my car in for an A service. I was told that the service would take about an hour and I elected to wait for my car to be completed. Chad help I brought my car in for an A service. I was told that the service would take about an hour and I elected to wait for my car to be completed. Chad helped me out and, since the dealership is currently under construction, he walked me out to the waiting area and showed me different places where I could wait comfortably and do work on my laptop. After about an hour or so, Chad messaged me to tell me that my car was finished and that I could stop by his desk when it was convenient for me. Overall, I had a great experience. Thanks Chad! More

Best service advisor Chad is excellent. He is knowledgeable, has a ton of experience, and is extremely responsive to clients needs. I can’t say enough positive things abou Chad is excellent. He is knowledgeable, has a ton of experience, and is extremely responsive to clients needs. I can’t say enough positive things about the level of service he delivers. I trust his judgment, go with his recommendations, and never had an issue working with him in the years that my car has been serviced with rallye Acura. His customer service goes above and beyond the other service advisors in roslyn, they should all learn from him. More

Excellent service, very efficient. The Rallye Acura in Roslyn is a wonderful dealership. From purchasing the car to dealing with the Service Department I have had only great experiences The Rallye Acura in Roslyn is a wonderful dealership. From purchasing the car to dealing with the Service Department I have had only great experiences. The staff are friendly and efficient and always willing to offer assistance. I highly recommend them! More

An easy-going experience. From the point where I left my car to the point when and where I picked it up I was treated in an extremely efficient and friendly manner considering From the point where I left my car to the point when and where I picked it up I was treated in an extremely efficient and friendly manner considering I made a last minute appointment. Everything done was thoroughly explained...high standard of service. More

Quick oil change Dealership completed the service on an expedited basis as promised. I was on a tight schrdule so this made the day less stressful. Much appreciated. Dealership completed the service on an expedited basis as promised. I was on a tight schrdule so this made the day less stressful. Much appreciated. More

Poor service department Poor customer service in the service department. They don't honor appointment times. They give the excuse that they had too many walkins. That defeats Poor customer service in the service department. They don't honor appointment times. They give the excuse that they had too many walkins. That defeats the purpose of making appointments. I would not recommend using this service center. More

Service experience I have 3 Acuras from Rallye. Always receive superb service, especially from Chad. He takes the time to ensure that the right service is done at the ri I have 3 Acuras from Rallye. Always receive superb service, especially from Chad. He takes the time to ensure that the right service is done at the right time. I'll continue to be a customer. More

As always great Great service. Chad is the best service advisor and customer rep. Who genuinely cares about the people he takes care of . and makes you feel like fami Great service. Chad is the best service advisor and customer rep. Who genuinely cares about the people he takes care of . and makes you feel like family More

Chad, Danny, Enza, Dario, Norman EXCELLENT!!! Caring, will take time to work with you and solve your needs. Make the "dealer" experience a pleasant one. Highly recommend They treat you the way yo Caring, will take time to work with you and solve your needs. Make the "dealer" experience a pleasant one. Highly recommend They treat you the way you would want to be treated More