Rallye Acura

Chad was very helpful in all aspects of my visit. When they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. More

I have been a customer since 2005 and have always had a I have been a customer since 2005 and have always had a very consistent and high quality customer servie experience. The environment at Rallye sevic I have been a customer since 2005 and have always had a very consistent and high quality customer servie experience. The environment at Rallye sevice department is a very welcoming one. You receive a very high level of service from everyone involved in the maintenance process. I have always been very pleased with the quality of the service which I beleive is unmatched by any other organization. They set the example for excellence in auto maintenance and customer service. Bill Varrichio More

as always I am spoiled by the attention, quality of work, and reasonableness of cost. I don't get nickel and dimed. They only do the work that is appropriate. and reasonableness of cost. I don't get nickel and dimed. They only do the work that is appropriate. More

Mr. Tammaro made my first ever service appointment comfortable and impressive. I arrived early and was adviced that my oil change and complimentary car wash would be completed in an hour. I was direct comfortable and impressive. I arrived early and was adviced that my oil change and complimentary car wash would be completed in an hour. I was directed to the louge area for complimentary snack/coffee area. Sure enough, at exactly one hour later, Mr. Tammaro was handing me back my keys with all work completed. This professional service will have me returning to Rally Acura from Queens in the near future. More

Bringing my car in for service always used to be a hassle -- that is until I began dealing with Rallye Acura! Since then it has been as pleasant an experience as bringing a car in for service can be! The -- that is until I began dealing with Rallye Acura! Since then it has been as pleasant an experience as bringing a car in for service can be! The appointments have always been honored in a timely manner, and the caliber of the service consultants has been high. Both Kee Young Moon and Michael Denfield were courteous, pleasant, knowledgeable, and not overly pushy. Enza Comita, the Customer Service Manager, is a delight to deal with, and the waiting area is well-lit, comfortable, and the coffee is great! The excellent service at Rallye will definitely influence my decision as to whether or not to purchase another Acura. More

I arrived for the service and Chris told me that the computer said that my appointment was for next week. He told me that the computer information may be incorrect and that he would service the car any computer said that my appointment was for next week. He told me that the computer information may be incorrect and that he would service the car anyway. I waited for the car to be services and when I arrived back at my office I checked my calendar. I was wrong; the appointment was for the following week. Although I made the error I was still able to have the car serviced. I was delighted that I was able to have the car services even though I arrived on the wrong day. Terrific customer service!! More

Chris was professional, competent and a pleasure with which to work.He was available to my wife and me at our convience. His knowledge of the vehicle was superb which made us very confortable.We would hi which to work.He was available to my wife and me at our convience. His knowledge of the vehicle was superb which made us very confortable.We would highly recommend Chis and Rallye Acura. More

To whom this may concern, Kristen Conte and Sam To whom this may concern, Kristen Conte and Sam Gadkar were two of the most professional people I ever met in my entire life, from the moment To whom this may concern, Kristen Conte and Sam Gadkar were two of the most professional people I ever met in my entire life, from the moment I walked in the door to the moment I walked out of the door they had me smiling. Kristen had the pleasure of selling me a beautiful vehicle, which I love very much to this day, while Sam had the pleasure of working with me on the finance aspect of the sale. It is funny though it never felt like they were trying to sell me the car. They were just so nice about it, which actually made me buy the car. They honestly wanted to see me happy in a nice car, which I appreciated greatly. The next time I buy a car, you can be sure that Kristen is getting the sale and Sam is going to help me out with the financing. That day I walked out with one car and two newly bonded friendships. Love you two! Sincerely one extremely satisfied customer for life, Carmine Salamone Jr =) More

i have found working with chad over the years to be a very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure t very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure the problem is taken care of. i like being able to get a loaner car as well. while i know the attention is the same for every customer it is always nice when the service advisors recognize my face and know my name and say hello. it makes going any where else hard! More

Moon, the service adviser, was wonderful. He listened to my problems, came out to my car, listened to the car, and tentatively diagnosed what was wrong. He was right on the mark. He was very helpful getti my problems, came out to my car, listened to the car, and tentatively diagnosed what was wrong. He was right on the mark. He was very helpful getting the parts needed, even though they were not in stock due to the age of my car. More