Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This is the fifth Acura that I have leased from Rallye since 1997. My salesperson this time was Kristen. She is terrific. She is very knowledgeable, had all of the facts that I needed, and the lease neg since 1997. My salesperson this time was Kristen. She is terrific. She is very knowledgeable, had all of the facts that I needed, and the lease negotiation was seamless. I was driving my new 2012 TSX within one week. I only drive Acuras because the service department at Rallye is the greatest. I always wait for my car and they give me an exact time when will be ready. I would also like to recommend Sam Gadkar in the Finance Dept. who has been there for every one of my leasing deals. He is a true professional. And my favorite service mgrs. Mike and Chad who minimize my waiting time every maintenance visit or when I just pop in. Mike has been there since my first TL in 1997. A shout out to my retired salesperson Burt- who is enjoying his "Grandpa" years in Florida! I recommend this dealer to all of my friends. Many of the people working there have been there since 1997. It feels like home. More
Our MDX is the second car we ever owned. Ever since, we never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that we came to Rallye Acura. Rallye is a place where we truely feel warm, being welcomed and cared. And more importantly, it is where we can get the top quality service. Our service consultant, Chad Tammaro, is friendly, knowledgeable about any Acura cars and highly professional. Every time after the service when Chad gave us an OK, we know that our Acura will run great until the next service due. You can not get wrong with this kind of dealership! Simply outstanding! More
Chad was great! He was polite, quick to answer my questions and was genuinely concerned about my long wait time and how I needed to go to see my son. questions and was genuinely concerned about my long wait time and how I needed to go to see my son. More
My wife and i just bought a 2012 mdx from Rallye Acura. Sales rep Sharika Fuchs was knowledgeable, provided us with great customer service and the sale price was fair. I would recommend others to go and de Sales rep Sharika Fuchs was knowledgeable, provided us with great customer service and the sale price was fair. I would recommend others to go and definitely will return in the future. More
Excellent customer service skills by staff. Waiting area allows for patrons to do a number of things. Service work completed in a timely and professional manner. allows for patrons to do a number of things. Service work completed in a timely and professional manner. More
My starter motor on my one-year old 2011 Acura RDX was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was no charge to me since it was a warranty repair. Also, my alarm lock beeper had also stopped working and they replaced that, also for no charge. They gave me a loaner car (at my request) even though it wasn't technically within their standard procedures. Keeyoung Moon was our service rep and he was consistently friendly, professional, helpful, and efficient. More
Since I purchased my Acura in December 2006, I have always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I al always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I always leave with the work being done as promised. Scheduling a service appointment is never a problem and they always provide a loaner car if needed. The waiting area is comfortbale - provides wi fi, newspapers, bagles, coffee. Everyone is helpful - from the moment I drive my car up to the person tkaing my car for service to when I leave and make payment. I recommend Rallye Acura to everyone. More
Patrick is the best in the business! His experience really shows on everything he does. He even picked up my wife and I from our house to get the new MDX! I will ask for him again for any future purc really shows on everything he does. He even picked up my wife and I from our house to get the new MDX! I will ask for him again for any future purchase. More
My husband and I have been bringing my RDX to Rallye for a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable manner resulting in a truly satisfied customer. Chad always makes you feel as though you were their only customer. I just made a appointment to bring my car in for new brakes after almost 54,000 miles and I can actually say I am looking forward to the visit. More
This was the first service for my Mdx since i bought it and I was treated well. The work I requested was performed quickly and I was on my way in a very short time. This is the first time i use this dealer and I was treated well. The work I requested was performed quickly and I was on my way in a very short time. This is the first time i use this dealership and I'm very satisfied with the service provided by my service consultant Chad Tammaro. I will be going back to this dealership as soon as my car needs anything. More