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Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My wife and I have been getting our cars service at Rallye Acura for over 5 years and Chad is the best. He always gets us in and out quickly, and more importantly is that he knows how to manage our ex Rallye Acura for over 5 years and Chad is the best. He always gets us in and out quickly, and more importantly is that he knows how to manage our expectations if the job will take a long time. His communication skills are a 10, as his professionalism. More
I went to compare pricing and left with a new car. The salesman and the sales manager were responsive and reasonable in negotiation, introducing factors that were appealing, and that no other dealer offer salesman and the sales manager were responsive and reasonable in negotiation, introducing factors that were appealing, and that no other dealer offered. They listened to my perspectives and limits and worked diligently to accomplish the sale. More
We specifically dealt with the people named above but everybody we encountered, and I mean everybody, was very friendly and accomodating. We traded in our 15 month old 2010 TSX for a 2012 TL. The deal everybody we encountered, and I mean everybody, was very friendly and accomodating. We traded in our 15 month old 2010 TSX for a 2012 TL. The deal was fair and the whole process more than satisfactory again because of the very friendly and professional staff. Thank you. More
I had a great experience with this dealership. They found the exact car I wanted and pushed the processing through fast. I was able to pick up the car 2 days after the purchase! Everyone that helped found the exact car I wanted and pushed the processing through fast. I was able to pick up the car 2 days after the purchase! Everyone that helped me through the process was knowledge and courteous. MeRee was excellent throughout the entire purchase and took the time to present the car's features the day I picked it up. A+ More
This is the 3rd Acura I have purchased from Rallye and Chris Wuttke. This dealership and their staff are simply fantastic. I recommend them for sales and service. Chris Wuttke. This dealership and their staff are simply fantastic. I recommend them for sales and service. More
This dealership was a pleasure to work with. Mrs. Conte explained everything to do with the car and the financing available. We were looking for a new MDX and was pleased with the service and how fast we w explained everything to do with the car and the financing available. We were looking for a new MDX and was pleased with the service and how fast we were in our new car. I would recommend people to go see Mrs. Conte for and further purchases or leases. More
I purchased my car from the above dealeraship in 2002 and I bought it in 2006. I took it for its checkup and service every 3 months. I 'm still having my car service by them. The service here is still gr I bought it in 2006. I took it for its checkup and service every 3 months. I 'm still having my car service by them. The service here is still great. especially by Ms. Enza Comito and Mr. Christoher Grant. I use to deal with Mr. Stephen Greiner, but he has since retired. These 3 employees, I'm deeply appreciative of. Their Customer Service Skills are excellent. I have even told my job(I also work in the area of Customer Service) that we can take some pointers from them. Customer Service is not as easy as people may think because you have to deal with so many different personalities. More
2004 Certified Pre-Owned Acura TL w/Acura Care coverage. 2004 Certified Pre-Owned Acura TL w/Acura Care coverage. Purchased at Acura of Las Vegas in 2008 I had been experiencing some vibration in the ste 2004 Certified Pre-Owned Acura TL w/Acura Care coverage. Purchased at Acura of Las Vegas in 2008 I had been experiencing some vibration in the steering wheel of my TL and so I brought my car to Rallye where they replaced 2 of 3 engine mounts as well as a few other parts. It seemed to be better when driving the car, but it still wasn't 100% better. So, I asked why the 3rd mount wasn't replaced as I figured that might be keeping the ride from being smoother. I was informed it wasn't covered under warranty. Being that it's an integral part of the drive train, I objected, obtained the part number, and called Acura Care later that day. The rep I spoke with informed me that it WAS covered. I called Steve back and again he told me that he wouldn't replace it under warranty. During my next visit, I wanted the seat motor to be looked at (among other things) as it made a jingling noise upon being adjusted. Upon pickup, I was told it was some loose change in the adjustment tracks. Of course they left that for me to clean out. So I looked underneath trying to find the problem and it ended up being a loose bolt that required 5 seconds to tighten. Loose change?! Did the service personnel bother to even look? My Acura Care policy also states that I get a loaner car for service that takes longer than a single day. That was never honored at Rallye and ultimately why I left as a customer. More
My wife was in the market for a certified pre-owned car, and she always liked the TSX. Rallye happened to have the specific color combination she was looking for (found it on AutoTrader) so I sent an e-mail and she always liked the TSX. Rallye happened to have the specific color combination she was looking for (found it on AutoTrader) so I sent an e-mail to the dealership. Chris got back to me promptly, and we set up an appointment to see the car. Chris was a gentleman the whole time, very professional and informative. Joe handled our loan application and arranged the financing. Our credit certainly wasn't perfect, but Joe handled our deal with professionalism and class. He never made us feel less important, or like our business wasn't valued. He ended up getting us a wonderful approval through Acura, and my wife is now driving her lovely TSX and is thrilled! High marks to Rallye Acura for providing a comforting, no pressure experience. I would gladly recommend anyone looking for a new or certified Acura to visit Rallye. More
I had a great experience at Rallye Acura! I bought the car I wanted at the price I wanted. The staff were friendly, knowledgeable, helpful and not at all pushy! They got me a lower interest rate than th car I wanted at the price I wanted. The staff were friendly, knowledgeable, helpful and not at all pushy! They got me a lower interest rate than the (very good) one I was offered by my bank! I was in-and-out in one day. I highly recommend them. More