Rallye Acura

From a phone call advising me of a part availability, to scheduling an appointment, to providing a loaner car and keeping me apprised of the progress of my repair, the personnel at Rallye were exceptionally scheduling an appointment, to providing a loaner car and keeping me apprised of the progress of my repair, the personnel at Rallye were exceptionally professional and informative. They clearly represent the epitome of customer service and both they and those in charge of training deserve the utmost praise. Keep up the good work. Thank you for making this process pleasant and hassle free. More

I always get prompt responses from my Service consultant. He is courteous and taken good care of me in every visit. Very knowledgeable of the maintenance program and good recommendation for future services He is courteous and taken good care of me in every visit. Very knowledgeable of the maintenance program and good recommendation for future services. More

i was very pleased with help & service chad was helpful in leting me know what i need for my car as he always is. car was worked on and ready very quickly helpful in leting me know what i need for my car as he always is. car was worked on and ready very quickly More

From the moment we walked through the door of Rallye Accura, we felt at home. We were welcomed and asked the purpose of our visit. We met with Chris W. who was recommended to us by a friend. He intro Accura, we felt at home. We were welcomed and asked the purpose of our visit. We met with Chris W. who was recommended to us by a friend. He introduced us to Sharika who took us for the best test drive ever. We knew the Accura RDX better in that short time than we knew our present cars for years. We loved the look, feel and drive of the RDX and decided to make the purchase. We dealt with Sam for the finance portion of the deal and he offered us the accessory packages to make the car even classier. We left with the contract and anticipated the pick-up just a few days later. Everyone was happy to see us again and excited for us to see our new car. It was even better than we expected. Sharika showed us all of the tricks to the car, paired both our cell phone to the bluetooth, and we were on our way down Northern Blvd. They have been in contact with us a couple of times to see if we had any questions or needed additional information. This experience exceeded our expectations. Thanks Rallye. More

I was kept informed of diagnosing the problem and progress. Then informed of the expected time it would be finished. I am satisfied with the professionalism of the Service Station. progress. Then informed of the expected time it would be finished. I am satisfied with the professionalism of the Service Station. More

Mike picked up this service appointment from a Rallye employee who no longer is employed there. It was a difficult situation and he handled it extremely well. He and the others involved returned my car employee who no longer is employed there. It was a difficult situation and he handled it extremely well. He and the others involved returned my car to me promptly, and exactly as expected. Rallye service takes customer satisfaction extremely seriously. They made it right for my husband and myself. What a pleasure. More

Chad was fantastic! He was polite, quick to answer my questions and was genuinely concerned about fixing my navigation system. The experience was pleasurable. Thanks Chad!! questions and was genuinely concerned about fixing my navigation system. The experience was pleasurable. Thanks Chad!! More

I am writing to say that I am completely satisfied and happy with the experience I had at Rallye Acura in Roslyn, NY. Lenny and Joe M. have been a great help, provided a warm and personal atmosphere, whi happy with the experience I had at Rallye Acura in Roslyn, NY. Lenny and Joe M. have been a great help, provided a warm and personal atmosphere, which made the whole lease experience a pleasure. They were both down to earth and were very informative. Plus! They made a great deal with my dad and I. Thank you Lenny and Joe M. I enjoy driving my TSX Acura around! =) Yay! DESERVES a 10! More

Everyone was friendly & helpful. I came in for a oil change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the waiting time flew by. The coffee station was also a plus. Great job by everyone!!! More

I came into Rallye to start researching a new car to lease and Lenny was so good to work with, I leased a TL that day. I appreciate how fair and honest he was. Many automotive salespeople push people aw lease and Lenny was so good to work with, I leased a TL that day. I appreciate how fair and honest he was. Many automotive salespeople push people away with their questionable tactics. Lenny was the opposite. Joe and Jay were also very good to work with. Rallye does things on a much higher level than many other dealerships. I leased a prior vehicle at another Rallye dealership so the way business was transacted was not a surprise. Rallye sets the bar high. Well done and thanks again. More