
Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Outstanding I ve been coming to Rallye acura for 7 years now and have been dealing with Danny park throughout. He is an outstanding professional and makes the pro I ve been coming to Rallye acura for 7 years now and have been dealing with Danny park throughout. He is an outstanding professional and makes the process of buying a car simple and easy without any hassel. I highly recommend Danny to multiple family and friends who wound up going to him and could not ask for a better experience. More
New car lease experience Danny Park assisted me with new car lease. I must say that his professionalism, attention to details and great personality helped me to make my deci Danny Park assisted me with new car lease. I must say that his professionalism, attention to details and great personality helped me to make my decision. I was very happy not only because I finalize my new lease but also I learned from Danny how real salesperson should act: friendly, knowledgeable and easy to work with. Rallye Acura you have a great person on your team. I will recommend your dealership and Danny to anybody I can. More
first time in for service--all good My Acura was due for its first service and oil change. I called Service to see how busy things were and they were busy but able to take care of the c My Acura was due for its first service and oil change. I called Service to see how busy things were and they were busy but able to take care of the car in a timely way. More
Great service Always a pleasure doing business at Rallye Acura. Very clean, prompt and excellent service too. I always bring my car to Rallye Acura for all my servi Always a pleasure doing business at Rallye Acura. Very clean, prompt and excellent service too. I always bring my car to Rallye Acura for all my service needs. More
A totally wonderful car purchasing experience. Acura Rallye is by far one of the best dealerships that I've ever had the pleasure of dealing with. Other Acura dealerships pale in comparison. J Acura Rallye is by far one of the best dealerships that I've ever had the pleasure of dealing with. Other Acura dealerships pale in comparison. Julio in sales was very knowledgeable and friendly. He made me very comfortable and relaxed in what is usually a very stressful situation. Chris Bello was terrific as well. The deal that was put together was favorable for me. It was done with a cherry on top. 😊 Thank you Julio, Chris, Faith & the team at Acura Rallye. 👍🏽 Jewel More
Very professional and courteous. Julio was very courteous and professional. Anthony was very attentative and concerned. I would recommend this dealer to my friends and family. God bl Julio was very courteous and professional. Anthony was very attentative and concerned. I would recommend this dealer to my friends and family. God bless America. More
Unpleasant car leasing experience. What we thought would be a dream leasing experience turned out to be somewhat of a nightmare. This was our 4th Acura but second time leasing. We chose What we thought would be a dream leasing experience turned out to be somewhat of a nightmare. This was our 4th Acura but second time leasing. We chose the same sales person from our first lease because we were confident that we would be treated the same way as before. Our request was simple, we wanted exactly the same Acura RDX with the same features but in 2018. For us that meant the same features all around. Since Julio Herrera was our most recent sales person, he knows what our RDX 2014 features were. We worked out a deal which we presumed was the car we wanted just to find out that at the time of delivery that it wasn't. As the customer service personnel was going through the car features, we immediately noticed that buttons where different from our previous 2014. We later found out that the AcuraWatch feature wasn't on this present car leased to us. We were still at the dealership when we brought it to the attention of our sales person, Julio Herrera, who had already left for the day. We called him on his cellphone. We told him that this was not the car we had agreed upon. We said that we were willing to leave the car until the corrections were made but he instructed us to take the car home and call him the next day since he'd be in to work. Feb 24,2018- Mr. Herrera reached out and said that he needs to speak to Joe Matjy. We didn't hear from Mr. Matjy nor Mr. Herrera. Mar 2, 2018- Received a call from Mr. Matjy and was told that we cannot have the AcuraWatch since it is factory installed. Instead he offered to have us choose for something in exchange. Mr. Herrera sent us a list of accessories. We had a few days to decide. We felt that we should get something of equal value. So we picked the back up sensor and automatic remote start. Mar 5, 2018- We emailed Mr. Herrera of our choices but was told that he had to present it to Mr. Matjy. Mr. Herrera and I had multiple email exchanges as I was following up and requesting for updates. Mar 19, 2018- We finally heard back from Mr. Matjy and told us we can only pick one despite our reasoning. He chose for us to get the back up sensor. We have been patiently waiting for this issue to be resolved just to find out that out requests cannot be satisfied. As we have mentioned to the repeatedly, we have been customers with Rallye Acura since 2004 and on our 4th vehicle. It would have really nice if they considered our customer loyalty. To think that we are leasing again and the features will all be returned at the end of 3 year lease period. In addition, I have referred a couple of my co-workers from Northwell Health LIJ because of my previous pleasant experience. It is unfortunate that this incident has happened. More
Went Back to Rallye The service was impeccable. This was a return trip as I had purchased my previous car here as well. I was treated the same way as before, excellent. The service was impeccable. This was a return trip as I had purchased my previous car here as well. I was treated the same way as before, excellent. More
Fast courteous excellent service. My service was excellent. Done quickly and courteously. Oil change wipers replaced and engine filter. My rep kept me informed and was thorough and cou My service was excellent. Done quickly and courteously. Oil change wipers replaced and engine filter. My rep kept me informed and was thorough and courteous. More
professional it was smooth I don't need to wait extra time . with the free care wash is very considerable , bagel and cream cheese is good . all together this d it was smooth I don't need to wait extra time . with the free care wash is very considerable , bagel and cream cheese is good . all together this dept. is very professional More