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Rallye Acura
Roslyn, NY
4,150 Reviews
Welcome to Rallye Acura – New York’s premier Acura dealership located in Roslyn, New York. Conveniently located at 1750 Northern Boulevard, Rallye Acura is proud to serve Long Island and the surrounding areas including Queens, Brooklyn, and Manhattan. Our dealership is a proud member of the Rallye Motor Company, which also represents the BMW, Lexus, and Mercedes-Benz franchises.
The Rallye Acura team is committed to providing our customers with an unparalleled automotive experience and have been recognized as DealerRater’s Dealer of the Year for Acura in New York 3 years in-a-row (2018-2020).
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,150 reviews
September 27, 2018
Service at Rallye Acura Very friendly and accommodating service. Frequent telephone checks to keep you informed of progress and any unanticipated issues. Flexible loaner car Very friendly and accommodating service. Frequent telephone checks to keep you informed of progress and any unanticipated issues. Flexible loaner car policy to keep you on the go while your car is being serviced. More
by EDWARDDOCHERTY
Verified Customer
September 27, 2018
Lots of double talking and broken promises Leased a car got the run around. Had to wait an extra week for my car car wasn’t properly detailed when I picked it up, still have tape marks everywhe Leased a car got the run around. Had to wait an extra week for my car car wasn’t properly detailed when I picked it up, still have tape marks everywhere that I had to remove myself. then recommended a friend was told by the dealership that I would get a $150 if they get a car. They went there after being told one price only to be told they couldn’t honor it, then after back and forth finally got the car. When I called and asked for the check that they told me I was getting and I never asked for was told because they walked away from the first offer I wasn’t elible even though they got the car More
by SAL.PASQUETTI
September 26, 2018
Dealership of my choice I decided to buy my new RDX 2019 from this dealership. Anthony Muniz made this experience exceptional, despite some problems with car technology and I decided to buy my new RDX 2019 from this dealership. Anthony Muniz made this experience exceptional, despite some problems with car technology and delayed pick up. After driving about 1000 miles my horn stopped working and Anthony again organized loaner car overnight and Norman Ryder took care of the issue the very next day, so I was able to take my car for another interstate trip. I hope my good relation with Rallye continues for many years and the staff continues to impress me as my new RDX 2019 does. More
by kkkolba
Employees Worked With
Other Employees :
Joseph Matajy, Reza Lavaie, Norman Ryder, Anthony Muniz
September 26, 2018
Excellent Danny was friendly, approachable and has made leasing my RDX a very convenient experience. Being able to converse with my parents in Korean was a plus Danny was friendly, approachable and has made leasing my RDX a very convenient experience. Being able to converse with my parents in Korean was a plus too. Would highly recommend. More
by paulshlee
Employees Worked With
September 26, 2018
Overall good No big problems still need new door edge guards color was off car battery broke In first week no explaination as to why it broke computer showed no re No big problems still need new door edge guards color was off car battery broke In first week no explaination as to why it broke computer showed no reason just dead battery More
by VLWMOM
September 26, 2018
Purchasing used car was quick and easy From start to end, Angel made my purchase of an used TLX simple and quick. No hidden fees or any other add-ons involved. Test drove on a Sunday and From start to end, Angel made my purchase of an used TLX simple and quick. No hidden fees or any other add-ons involved. Test drove on a Sunday and picked it up on Wednesday. She also accommodated my kids with toy cars and juice refreshments, thanks for that! More
by Garooo
September 25, 2018
Usually great experience, my last visit diappointed. I ordinarily love your service experience. I purchased my 2007 MDX from Rallye & had most of my service done there. A few weeks ago I brought the car I ordinarily love your service experience. I purchased my 2007 MDX from Rallye & had most of my service done there. A few weeks ago I brought the car in for a B13 routine service. It went smoothly and my service consultant Keeyoung Moon was very efficient and friendly. The day I got the car home, the alarm went off soon after I locked the car. Thereafter it went off 5 more times over the following few days which was every time that I locked the car. I called service back and brought the car back. I waited for the repair and after a short time Mr Moon came into the waiting room and told me that the problem was a failed front hood latch and needed a new latch and alarm sensor which was about a $450 repair for parts and labor. I questioned him that It seemed obvious to me that the latch was damaged during the previous service.I based that belief on the fact that the alarm never went off ever in the 11 years I've owned the car and then immediately after the service visit it went off every time the car was locked. Mr Moon was very courteous and got permission to give me 10% off parts and labor. While I appreciate that gesture, I don't believe that it enough given the obvious culpability. Could this failure be a coincidence? Obviously, but realistically I believe it is a result of the previous service visit and I should have been compensated more significantly. Best regards, Stephen Porpora More
by STEVEPORPORA
September 25, 2018
Best Car Buying/Leasing Experience Always I have been doing business with this dealership for over 10 years and always receive the same exceptional service. They made my last lease swap incred I have been doing business with this dealership for over 10 years and always receive the same exceptional service. They made my last lease swap incredibly easy. I also have to say that the service staff is impeccable as well. They all really make you feel like family and go out of their way to make you and keep you a happy customer in all areas of the dealership. Over the course of the buy process people from both sales and service that I have worked with in the past all said hello and made sure I was having an excellent experience. More
by RR1969
Employees Worked With
Other Employees :
Jay Rosenthal, Joseph Matajy, Norman Ryder, Christopher Bello, Anthony Muniz
September 25, 2018
With one exception- excellent all the way around Very professional all the way around. Pricing, service and follow up all done very well. However, would strongly recommend that an in-house signer be Very professional all the way around. Pricing, service and follow up all done very well. However, would strongly recommend that an in-house signer be authorized to approve outgoing checks to avoid delays More
by EDWINKEN
Employees Worked With
Other Employees :
Joseph Matajy, Norman Ryder, Angel Ahmedi
September 25, 2018
Rallye to the Rescue Second lease through Rallye and the customer service and experience continues to be top notch. Regardless of who you work with, they are all professio Second lease through Rallye and the customer service and experience continues to be top notch. Regardless of who you work with, they are all professional and attentive. More
by JohnG
