265 Reviews of Honda of Burien - Service Center
My experience at Rairdon's Burien Honda's service dept. was excellent. My service advisor, Daniel Scott was professional, patient and so helpful with me. I highly recommend this place! was excellent. My service advisor, Daniel Scott was professional, patient and so helpful with me. I highly recommend this place! More
I was able to get my CRV serviced without a prior appointment. Customer service reps did a fine job explaining details of what the mechanics did and their recommendations when my vehicle reaches a ce appointment. Customer service reps did a fine job explaining details of what the mechanics did and their recommendations when my vehicle reaches a certain mileage. More
Their service department is top notch. Fast, friendly and I never feel pushed for unnecessary services. And a big shout out to service manager, Helen who always remembers me and my daughte Fast, friendly and I never feel pushed for unnecessary services. And a big shout out to service manager, Helen who always remembers me and my daughter and goes the extra mile to show our business is appreciated. More
I got some suspension work done here earlier this year. After the work was complete, my car started shaking at slower speeds. I took it back and the advisor confirmed the new problem and said the part inst After the work was complete, my car started shaking at slower speeds. I took it back and the advisor confirmed the new problem and said the part installed was defective. New part was then installed and same shaking remained as before. Then the blame shifted to my wheels even though the wheels were exactly the same as when I took it in. Management was unhelpful with the situation. I was shocked because this dealership has some high reviews, I bought my car here back in 2013. I had only one issue with this dealership before, putting the wrong oil in my car, which they fixed after taking it back. How do you not road test the vehicle after suspension work was done, not once but twice? Get a trusted mechanic and don't waste your cash at a dealership, at least not at this dealership. More