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Honda of Burien - Service Center

Burien, WA

4.8
265 Reviews

265 Reviews of Honda of Burien - Service Center

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December 31, 2020

Failed to detect burned out light. Gave me someone else's inspection report. Sat on a lamp table for 1 hour 35 minutes for "Express" oil change service. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Slav Pytlasinski
December 28, 2020

Great experience from appointment setup with Lisa to diagnostic review and service with Bill Shipley. Service completion as I had been told and my vehicle was ready ahead of time. More

by Jlwhttkr.jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shipley
December 24, 2020

I am very impressed with the young people that act as the go between me and all the technicians and mechanics that operate on my car. Honda apparently has a good training program for the Service Consultants More

by GLetsinger
Recommend Dealer
Yes
Employees Worked With
Marc Hirsch
December 21, 2020

It was fast and efficient. I been coming here for all my services, staff is friendly and helpful. I like going early so I can go get things done and leave. More

by M.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
December 20, 2020

To the service team at Honda in burien, happy holidays and blessings to you all even the new faces. Thank you guys for everything over the years. I really appreciate your services. I started to wonder if More

by J.Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
December 10, 2020

Bryson was very friendly and helpful both over the phone and in person. He offered a free inspection so I could better understand what services my car needed. I never felt pressured or obligated to buy anyt More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson
December 09, 2020

Helen Kahsay — outstanding. Call backs about our Honda Civic service — identified additional service needs, reasons for them, what involved, time and cost. Thorough and personable More

by merlins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kahsay
November 11, 2020

Took my car in for break job. Check in was easy. They videotaped my car at checkin and contacted me when the car was done and everything was terrific. Helen is the best! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen
November 11, 2020

Very good service provided during the visit on 11/10/2020. Very efficient, fast service, and good communication. Good clean setting area for customer's. More

by Raman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
November 11, 2020

Price not the same as advertised on coupon. Had to pay extra for oil and filter in addition. Was charged 18 dollars for wheel rotation although a coupon on line offered it for $14. Service took way too lo More

by None
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
McKenzie
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