Honda of Burien - Service Center

Brought in my Honda Pilot with multiple malfunction indicator lights. They diagnosed the problem, had parts on hand, and fixed it on the same day. Very satisfied with my service. indicator lights. They diagnosed the problem, had parts on hand, and fixed it on the same day. Very satisfied with my service. More

The staff is always friendlyThey know me personallyWait The staff is always friendly They know me personally Wait time was about 2 hours Great place to sit down and relax Time went by quickly The staff is always friendly They know me personally Wait time was about 2 hours Great place to sit down and relax Time went by quickly More

Took my car in for service which included oil change, filter replacement and tire rotation. I had a slow leaker, so when I picked my car up- it was obvious they did not rotate my tires. Took it back imme filter replacement and tire rotation. I had a slow leaker, so when I picked my car up- it was obvious they did not rotate my tires. Took it back immediately and they rotated the tires. Makes me wonder if they changed the oil and air filters…. More

Professional service folks, comfortable waiting area. Express option with same day appointment is awesome. Nothing else to say. Nothing else to say x 3 x3. Express option with same day appointment is awesome. Nothing else to say. Nothing else to say x 3 x3. More

Helen and her team are amazing! Communicative and on Helen and her team are amazing! Communicative and on time. Helen and her team are amazing! Communicative and on time. More

Helen always takes good care of me and my family! She is awesome!! Helen is the only reason why we chose this location for all of our service appointments 😊 awesome!! Helen is the only reason why we chose this location for all of our service appointments 😊 More

Personal service with a smile! Had our airbag replaced due to safety recall. Appointment was on time, work done successfully in amount of time predicted. Clean, safe waiting area. I will return to this b due to safety recall. Appointment was on time, work done successfully in amount of time predicted. Clean, safe waiting area. I will return to this business for future service on my Honda CRV. Thank you! More

Friendly and excellent customer service. Helen was so kind, professional and very helpful explaining the details of the problems of our car and how we can apply for financing to get it fixed. kind, professional and very helpful explaining the details of the problems of our car and how we can apply for financing to get it fixed. More

Things have changed here. I get 4 reminders of my appt and a call telling me all that’s wrong. Then I come back to a list of immediate attention required. Granted it was raining; my car was not washed; no and a call telling me all that’s wrong. Then I come back to a list of immediate attention required. Granted it was raining; my car was not washed; nor was there a car wash coupon given. I’ve been coming here since the 80’s and have always had Honda Accord Coupes.; likely after this visit, I will contemplate purchasing an electric car. With the discontinuation of Accord Coupes, not sure what to choose. Just disappointed all around. Bryson was the best part; friendly and courteous. Sorry Honda, I’m disappointed in this visit as it just wasn’t what it once was. Don’t know if I’ll return to the dealership for service here in the future. More

I took my Ridgeline in for an oil service and requested that a few other items be looked at, one of which was a leaky tire. The form received when picking up the vehicle indicated that a soapy spray test that a few other items be looked at, one of which was a leaky tire. The form received when picking up the vehicle indicated that a soapy spray test was done. As a former mechanic I know that this test works best if the tire pressure is raised substantially before using the soapy solution. Not only was this not done, but the vehicle was returned with the same low pressure in came in with. Also, the oil service indicator was not reset, as the indicator still shows that I have a 50% oil life remaining. I will request that these two items be redone when I return to have the ordered parts from other issues installed. More