Honda of Burien - Service Center

I always have a positive experience when I interact with employees here. They are all personable and genuine, as well as super helpful! employees here. They are all personable and genuine, as well as super helpful! More

Prior to scheduling the 100k, I called to get a little information. Whomever I spoke with Quoted me one price and failed to tell me even after I asked what all was included. On the day of the appointment information. Whomever I spoke with Quoted me one price and failed to tell me even after I asked what all was included. On the day of the appointment I was given a price that was 200 more which the individual whom helped me apologized and gave me an actual break down. I was happy with the final service but wasn’t happy with the discrepancy on price that was quoted More

They did good job great job I like it they good job I love it love it More

Positives: Fast and responsive, with capable staff who communicate clearly. Good, central location. Con: maintenance price seems high, although I have little to gauge by in a post-Covid world. communicate clearly. Good, central location. Con: maintenance price seems high, although I have little to gauge by in a post-Covid world. More

Work done on time and at estimated cost. Staff very courteous and helpful during visit. Staff very courteous and helpful during visit. More

Great oil change and handled brake maintenance as well. Coffee while I waited with no appointment needed. Coffee while I waited with no appointment needed. More

Always professional and ready to take care of my issues , major or minor. They know what customer service means! major or minor. They know what customer service means! More

Fast, courteous, thorough and professional service. I appreciate having my vehicle ready according to the projected time. . I appreciate having my vehicle ready according to the projected time. . More

I took my CRV 2012 locks were not working. They first replaced ignition switch locks didn't work. They suggested to replace fuse board. I agreed. They replaced fuse board and called and told m They first replaced ignition switch locks didn't work. They suggested to replace fuse board. I agreed. They replaced fuse board and called and told me car is ready to pick. I went there and found locks were still not working. They kept car again for few days and called me back Car is ready. I paid more than 2000$ for service but problem started again related to locks. Car started giving signals door is open. Locks started making wierd sounds while driving. I took my car back and they said they don't have parts take it to collosion center. My 2000$ was gone but problem still exist. I was customer of this location since 2015. I also purchased my second brand new car from this location and was planning to buy another one but with this horrible customer service. I will never go back to this location and will not recommend this dealership( Rairdon Honda Burien) to anybody. More

Helen and the crew at Rairdon’s Honda were very helpful and professional. However I did have to wait but I enjoyed a latte. and professional. However I did have to wait but I enjoyed a latte. More