
Rairdons Honda of Burien
Burien, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
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Everything started out fine when I spoke to Amanda and Brandon at Burien Honda. I asked for a bottom line price on a new Civic and was quoted about $2k more than Renton Honda. When I told them this they r Brandon at Burien Honda. I asked for a bottom line price on a new Civic and was quoted about $2k more than Renton Honda. When I told them this they recommended that I come to them even though they couldn't match the price so that I wouldn't be treated like a number, they agreed to come down in price by $1500. While $500 was not the reason I didn't come to Burien Honda, it was what ensued afterwards. I told them I would possibly come by over the weekend to see the car (it was the beginning of the week) and the next day at work I received 7 calls and 4 voicemails from them. All "friendly reminders" these were followed up with 2 emails. That night, I went to Renton and purchased the car, ironically, they were fantastic and in no way did I feel I was "Treated like a number" as Brandon suggested I would be. Not only was Renton upfront, they didn't bombard me with calls and emails. The following day I received multiple additional calls and voicemails while I was at work, finally I responded to an email to Amanda saying that I would contact the BBB if it continued because it was borderline harassment how much they were contacting me. Thankfully I have not been contacted since. I am blown away at how unprofessional and pushy everyone at this dealership is, I would never consider this as a company I would deal with, and will make the trip from Des Moines to Renton to avoid Burien's work for any service as well, I can't imagine their service department is any different. More
I received a letter offering me 140%of the value of my Accord. This dealership was shady. When you get an offer that seems too good to be true, it probably is. No wonder I was the only person in the deale Accord. This dealership was shady. When you get an offer that seems too good to be true, it probably is. No wonder I was the only person in the dealership that day. Never going back there. More
Had my car stolen, was in a bind and had to work out something fast. Michael Hormann heard me out and got to work immediately. He answered my inquiry in two minutes from the first time I contacted him. something fast. Michael Hormann heard me out and got to work immediately. He answered my inquiry in two minutes from the first time I contacted him. He directed me to a 2007 Honda Accord. Having no car, he arranged to come pick me up, bring me to the dealership, and take care of everything. He made (what was otherwise a bad experience) a save for me at a time I needed it the most. In addition, thanks to Richard Dao who completed my financing package and got me a reasonable interest rate I could live with. I was not expecting miracles, but can honestly say these guys made it about as good an experience as one could hope for under the circumstances. Thanks again Burien Honda...I will be back! More
I recently purchased a Honda Pilot at Burien Honda. I have owned a several cars during my life, but this was the first new car I have ever purchased and I was a little apprehensive. I spent a lot of time have owned a several cars during my life, but this was the first new car I have ever purchased and I was a little apprehensive. I spent a lot of time shopping around, comparing different dealers and options, and determined that Rairdon’s Honda had the best selection. My apprehension quickly went away after dealing with the sales team. The whole process was very easy open and honest. I would recommend them without reservation. More