Rairdons Honda of Burien
Burien, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
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I just wanted to let everyone know this dealership is a bit different than what I've experienced in the past. Matthew Bloomberg was really chilled out, not aggressive what so ever. And that's one thing I c bit different than what I've experienced in the past. Matthew Bloomberg was really chilled out, not aggressive what so ever. And that's one thing I cant stand is aggressive sales men. Sure aggressive sales men make sales, but the customer doesn't feel the customer service side of purchasing a vehicle. After talking with Matthew for a short period of time I felt like we were one the same page. I wasn't there to buy something that was going to put me in over my head, and Matthew gets that. He got me a really good deal and I left there feeling good about the whole experience. I got a 2013, North Shore Pearle Blue Honda CR-Z, for a better price than I was going to get anywhere else. Thanks Matthew. Happy Honda owner, Adam Mantle More
I had a great experience with Burien Honda on some services that I needed. Got an oil change and all 4 tires replaced. Got checked in and help right away. I actually forgot that I needed to replace services that I needed. Got an oil change and all 4 tires replaced. Got checked in and help right away. I actually forgot that I needed to replace my battery in my key so I asked when I picked up my car and they were able to get that squared away and done immediately. The service was friendly and they answered all the questions that I had for them. I look for a trustworthy, reliabe service department that can deliver a great service experience when I want my car taken care of. I do not like leaving a service department thinking that I had been upsold or pushed to do something unnecessary. I did not get this feeling at this place. I actually felt taken care of. I will be going back. Oh, this was during their construction time so I'm sure after the building is complete the experience will be even better. More
Be aware with this dealer, unfriendly and dishonest. I regret that didn't listen to friends and relatives who told me that don't go with this dealer. Very very disappointed when made a purchase with Honda regret that didn't listen to friends and relatives who told me that don't go with this dealer. Very very disappointed when made a purchase with Honda of Burien. I got many troubles after got the brand new car from this dealer. Surprise??? but it actually happened!!!!! Really don't understand with, this is too terrible service. More
After buying a car they had a hard time getting funding. It took 35days to get the deal approved and the down payment check they were supposed to hold they didn't and cashed right away. When my bank account It took 35days to get the deal approved and the down payment check they were supposed to hold they didn't and cashed right away. When my bank account went negative they took 3weeks to even consider covering my od fees. To this day still not covering. Being a single mother and my first car purchase I regret dealing with this company and hate my first car buying experience. Update: corporate got involved and I got paid my overdraft fees the day after posting this review. I believe corporate was unaware of the situation until I posted this review. More
Everything started out fine when I spoke to Amanda and Brandon at Burien Honda. I asked for a bottom line price on a new Civic and was quoted about $2k more than Renton Honda. When I told them this they r Brandon at Burien Honda. I asked for a bottom line price on a new Civic and was quoted about $2k more than Renton Honda. When I told them this they recommended that I come to them even though they couldn't match the price so that I wouldn't be treated like a number, they agreed to come down in price by $1500. While $500 was not the reason I didn't come to Burien Honda, it was what ensued afterwards. I told them I would possibly come by over the weekend to see the car (it was the beginning of the week) and the next day at work I received 7 calls and 4 voicemails from them. All "friendly reminders" these were followed up with 2 emails. That night, I went to Renton and purchased the car, ironically, they were fantastic and in no way did I feel I was "Treated like a number" as Brandon suggested I would be. Not only was Renton upfront, they didn't bombard me with calls and emails. The following day I received multiple additional calls and voicemails while I was at work, finally I responded to an email to Amanda saying that I would contact the BBB if it continued because it was borderline harassment how much they were contacting me. Thankfully I have not been contacted since. I am blown away at how unprofessional and pushy everyone at this dealership is, I would never consider this as a company I would deal with, and will make the trip from Des Moines to Renton to avoid Burien's work for any service as well, I can't imagine their service department is any different. More
I received a letter offering me 140%of the value of my Accord. This dealership was shady. When you get an offer that seems too good to be true, it probably is. No wonder I was the only person in the deale Accord. This dealership was shady. When you get an offer that seems too good to be true, it probably is. No wonder I was the only person in the dealership that day. Never going back there. More
Had my car stolen, was in a bind and had to work out something fast. Michael Hormann heard me out and got to work immediately. He answered my inquiry in two minutes from the first time I contacted him. something fast. Michael Hormann heard me out and got to work immediately. He answered my inquiry in two minutes from the first time I contacted him. He directed me to a 2007 Honda Accord. Having no car, he arranged to come pick me up, bring me to the dealership, and take care of everything. He made (what was otherwise a bad experience) a save for me at a time I needed it the most. In addition, thanks to Richard Dao who completed my financing package and got me a reasonable interest rate I could live with. I was not expecting miracles, but can honestly say these guys made it about as good an experience as one could hope for under the circumstances. Thanks again Burien Honda...I will be back! More
I recently purchased a Honda Pilot at Burien Honda. I have owned a several cars during my life, but this was the first new car I have ever purchased and I was a little apprehensive. I spent a lot of time have owned a several cars during my life, but this was the first new car I have ever purchased and I was a little apprehensive. I spent a lot of time shopping around, comparing different dealers and options, and determined that Rairdon’s Honda had the best selection. My apprehension quickly went away after dealing with the sales team. The whole process was very easy open and honest. I would recommend them without reservation. More