Rairdons Honda of Burien | Page 5

Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Honda Civic Hybrid after warning. informed about status. Quick action to replace parts on my new Honda Civic Hybrid after warning. More

I had a problem with my Honda CRV. D was blinking. Shane did a diagnostic & resolved the issue. D was blinking. Shane did a diagnostic & resolved the issue. More

It was my first time to get a vehicle from a dealership. I reached out team after many months of having made inquiries for a different vehicle. The sales and finance team were excellent. A big shout out to I reached out team after many months of having made inquiries for a different vehicle. The sales and finance team were excellent. A big shout out to Taylor Thomas of sales - who gave us excellent service, and worked with us over two days to get a vehicle. He was professional and patient throughout. Would go back again More

It took 4. 5 hours, passed on to 4 different people as we negotiated, signed paperwork and drove the car off the lot. Copies of paperwork had different info on 5 hours, passed on to 4 different people as we negotiated, signed paperwork and drove the car off the lot. Copies of paperwork had different info on each copy. We were given another clients paper to sign, cost of the vehicle varied on each paper. It was a horrible experience. We would never go back there again. To top it all off, they forgot to take our down-payment. We waited a few days for their call, but no luck. I called them back and let them know and mentioned that the earliest I could come in was on the weekend. I then got nasty text messages saying they would report the car stolen if I did not come in right away. I finally talked to Vonnie in the finance dept, who apologized for thier behavior and worked with me. More

Helen and the team never skip a beat when it comes to service! Been bringing my car here for the better part of 5 years and it’s always an enjoyable experience! service! Been bringing my car here for the better part of 5 years and it’s always an enjoyable experience! More

This is my first car I have bought there but they take the best care of me let me know when I need services explain everything and get me out at the time they say it's wonderful to have good customer serv the best care of me let me know when I need services explain everything and get me out at the time they say it's wonderful to have good customer service More

Burien Honda does great car maintenance on my MDX. Professional, thorough and quick. Thanks Burien Honda. Professional, thorough and quick. Thanks Burien Honda. More

I recently purchased a new HR-V from Rairdon's Honda of Burien, and the experience was fantastic, thanks to Kyle. He was professional, friendly, and incredibly knowledgeable about the HR-V. Kyle patiently Burien, and the experience was fantastic, thanks to Kyle. He was professional, friendly, and incredibly knowledgeable about the HR-V. Kyle patiently answered all my questions and provided valuable insights without any pressure. What I appreciated most was Kyle's genuine desire to help me find the perfect vehicle. His transparency and honesty made me feel confident in my purchase. The HR-V is everything I hoped for—smooth driving, comfortable, and feature-packed. Overall, Rairdon's Honda of Burien and Kyle provided an exceptional car-buying experience. Highly recommended! More

Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Accord after warning. informed about status. Quick action to replace parts on my new Accord after warning. More

Manager won’t honor the deal the salesperson makes. Via phone and text we confirmed the deal on a CRV. We get there and the deal changed and the price jumped $1500. Manager said that the deal that was Via phone and text we confirmed the deal on a CRV. We get there and the deal changed and the price jumped $1500. Manager said that the deal that was made wasn’t approved and he can’t honor it. Don’t trust the salesperson until you hear the real cost from the manager. We ended up having to spend $800 more than agreed upon but it was still a better price than I got from a competitor. More