Rairdons Honda of Burien

Avoid if you're someone that does their homework I had a phone call with one person, Quynh, shared what I was looking for and agreed to come in to discuss numbers. When I arrived that Quynh met me an I had a phone call with one person, Quynh, shared what I was looking for and agreed to come in to discuss numbers. When I arrived that Quynh met me and then promptly handed me over to someone else who knew the car better. He was fine for walking through the car and the test drive but things fell apart when it came time to discuss numbers. He made an assumption that I was not ready to do the deal today (I was). He low-balled me on my trade-in and refused to give me the Costco Auto Program price even though I specifically discussed it on the phone and had submitted the online request through Costco. He tried to shift the discussion to monthly payment and keep the outrageous numbers. He then brought in his manager who came up on my trade-in but still refused to give me the Costco Auto Program price. His manager abruptly stood up and said good luck. I must have had good luck. The next day I went to another Honda dealer 10 minutes away and I got exactly what I was looking for on both my trade-in and car price. This place is a waste of time if you have done your homework and know what's reasonable. It's a shame because this dealer was close enough to me that I would have brought my car there for service and as part of the Costco Auto Program, I would buy accessories and parts from them too. More

There is nothing really wrong with this dealer but the culture here has no pizazz, the staff is dull, boring and has no concern at all to please the customer. There is no attempt to make the customers fe culture here has no pizazz, the staff is dull, boring and has no concern at all to please the customer. There is no attempt to make the customers feel like they got real value for spending money here. More

Fast and friendly. Not sure why 25 word minimum. This kinda makes me wish I hadn’t chose to do it, but at least I can tell you that this is the least attractive part of my visit. kinda makes me wish I hadn’t chose to do it, but at least I can tell you that this is the least attractive part of my visit. More

Do not trust this place with your cars. Very good service from advisors but very poor quality work. They will damage your car and you will need more service. from advisors but very poor quality work. They will damage your car and you will need more service. More

Zach was great! Finance was great too. Purchasing the car is on me I guess....I find something broken or missing everyday not happy at all and I'm out of state so returning it is going to be hard is on me I guess....I find something broken or missing everyday not happy at all and I'm out of state so returning it is going to be hard More

Helen is a wonderful service manager. She is knowledgeable, helpful and friendly. My experience with Rairdon Honda has been positive & productive ever since we bought our Honda Fit there knowledgeable, helpful and friendly. My experience with Rairdon Honda has been positive & productive ever since we bought our Honda Fit there More

Honest clear communication, caring & efficient. I appreciated how helpful the employees were and the smooth transfer of my Personal items to my new car! This dealership is hands down the best I have appreciated how helpful the employees were and the smooth transfer of my Personal items to my new car! This dealership is hands down the best I have experienced. I will be a return customer. More

Awesome dealership. I knew my budget and what I could afford beforehand and Matthew Bloomberg was a great sales consultant. He helped me get to the price point I could afford on a 2020 Honda Civic Sport. afford beforehand and Matthew Bloomberg was a great sales consultant. He helped me get to the price point I could afford on a 2020 Honda Civic Sport. Easy and fast buying process. definitely will be back in the future for my next car! More

I am a regular customer and Helen always is my customer service rep and always is super helpful and fun to chat with. They provided me with a car so I didn’t have to wait for hours with a lot of others in service rep and always is super helpful and fun to chat with. They provided me with a car so I didn’t have to wait for hours with a lot of others in the waiting room. More

Thanks Bryson. Quick service and good communication. Delivered ahead of schedule and on the quoted price. waiting area was clean and was able to keep appropriate social distance. Delivered ahead of schedule and on the quoted price. waiting area was clean and was able to keep appropriate social distance. More