Rairdons Honda of Burien

I got some suspension work done here earlier this year. After the work was complete, my car started shaking at slower speeds. I took it back and the advisor confirmed the new problem and said the part inst After the work was complete, my car started shaking at slower speeds. I took it back and the advisor confirmed the new problem and said the part installed was defective. New part was then installed and same shaking remained as before. Then the blame shifted to my wheels even though the wheels were exactly the same as when I took it in. Management was unhelpful with the situation. I was shocked because this dealership has some high reviews, I bought my car here back in 2013. I had only one issue with this dealership before, putting the wrong oil in my car, which they fixed after taking it back. How do you not road test the vehicle after suspension work was done, not once but twice? Get a trusted mechanic and don't waste your cash at a dealership, at least not at this dealership. More

Tried to get the price for a vehicle to purchase one. I was dealing with Calvin Duncan. He started out at $55 k , 13k above MSRP. Highway robbery at its finest. He quoted me current market based pricing I was dealing with Calvin Duncan. He started out at $55 k , 13k above MSRP. Highway robbery at its finest. He quoted me current market based pricing (theft). Then the guy emailed me a bunch of times about why I felt he was a loser. The culture of care was not up to standard. He even tried to be condescending about me sounding like an educated person. Don't work with this company. I bought the exact same vehicle for the MSRP at Coeur D Alene Honda. Zero issues. Took less than an hour. More

Not happy. Came in for routine oil change. Got add'l. charges on my bill that were not listed. Just a lump sum for add'l. parts - what parts? Also brought m Came in for routine oil change. Got add'l. charges on my bill that were not listed. Just a lump sum for add'l. parts - what parts? Also brought my car home and parked in my driveway because I was going out again. When I came home I drove directly into my garage. When I went out the next morning, I noticed a small pool of oil in my garage where I had parked and also a pool of oil in my driveway where I had initially parked. Not that easy to clean off the oil stains, despite the person to whom I complained telling me it would be. I did take my car back and had some service person tighten whatever had not been tightened and caused the oil to leak out. More

Auto service department was efficient, timely, friendly. Some of my previous services weren’t listed which was a little confusing. Some of my previous services weren’t listed which was a little confusing. More

Yes was a great Service There's service is good I don't see no problem with it I was there on my 1st day yesterday it was great see no problem with it I was there on my 1st day yesterday it was great More

Prompt service. The problems were dealt with an efficient manner. The assistant was very helpful. Good experience. The problems were dealt with an efficient manner. The assistant was very helpful. Good experience. More

Excellent service by Brandon. Nice and helpful salesman. He is knowledgeable about the product and guide you thoroughly. Nice and helpful salesman. He is knowledgeable about the product and guide you thoroughly. More

The place was clean and the staff were super helpful. I went in for a car oil change and the service was done in a timely manner. I went in for a car oil change and the service was done in a timely manner. More

The service team in Burien Honda were very accommodating and finished my car 45min ahead of schedule. and finished my car 45min ahead of schedule. More

Service department has exceptional customer Service. Helen and Melissa are awesome. I felt that my car and I were very well taken care of. Helen and Melissa are awesome. I felt that my car and I were very well taken care of. More