Rairdons Honda of Burien

Disappointing Car Buying Experience I recently purchased a brand-new vehicle from this dealership, and the experience was far from satisfactory. The advertised price did not match the final paperwork, with a brand-new vehicle from this dealership, and the experience was far from satisfactory. The advertised price did not match the final paperwork, with hidden fees added at the last minute. The staff pressured me to sign quickly instead of addressing my concerns, which made the process stressful and frustrating. To make matters worse, the brand-new car they sold me had a defective battery. I was left waiting for nearly 20 minutes in freezing conditions before help arrived. The vehicle had to be brought back to the dealership for diagnosis, and I was placed in a loaner car instead of enjoying the new car I had just purchased. When I tried to follow up, communication was slow and dismissive. Overall, this dealership failed to provide transparency, professionalism, and basic customer support. I would strongly caution future buyers to double-check all paperwork, pricing, and vehicle condition before committing here. More

Don was very professional and friendly. He informed me of the facts regarding my vehicle and its requirements with knowledge. And he promptly informed me when my vehicle was complete. Tha He informed me of the facts regarding my vehicle and its requirements with knowledge. And he promptly informed me when my vehicle was complete. Thanks so much Don. More

Customer service id their #1 priority. I appreciate them! Thanks Kevin and remaining staff for a troublefree servive I appreciate them! Thanks Kevin and remaining staff for a troublefree servive More

Good service with David who explained all the details of the repair and provided a very nice loaner car. I go to this Honda Service in Burien exclusively. Always the best friendly service the repair and provided a very nice loaner car. I go to this Honda Service in Burien exclusively. Always the best friendly service More

I was looking for a vehicle to accommodate my growing family. I went into Riardons Honda of Burien. Upon entering the main lobby, I found Josue in sales. He was a great help on finding the right vehicle family. I went into Riardons Honda of Burien. Upon entering the main lobby, I found Josue in sales. He was a great help on finding the right vehicle for my family and I. More

Diagnosed and corrected an electrical issue and found several other issues that needed repair. Kept me informed and provided cost estimates for each repair. Couldn’t be happier! several other issues that needed repair. Kept me informed and provided cost estimates for each repair. Couldn’t be happier! More

Excellent They gave me good treatment, good service, good price, and they are honest forever 👍 price, and they are honest forever 👍 More

We drove a long way to get there and the car needed a detail and alignment. It was Sunday so I said I would pick it up Thursday. I forgot that I had an appointment Thursday so I called Wednesday and ask detail and alignment. It was Sunday so I said I would pick it up Thursday. I forgot that I had an appointment Thursday so I called Wednesday and asked if the car could be picked up that day and was told yes it would be ready. I took the light rail ( over an hour) then a taxi from the airport to get to the. Dealership to find out the car was not ready. I waited over an hour for them to “clean” the car. It looked ok but definitely didn’t look like I just bought a 2024 used car from a dealership. They lost my down payment check do I had to stop payment on it ($25 that I did not get reimbursed for) and sent them a new check. It got returned because they don’t have a Dropbox for mail so I had to give my debit card information over the phone. Then my license plate came in so they called and I asked if they could mail them to me and they confirmed my address. Waited 2 weeks no plates so we decided to make the hour drive a pick them up. In summary, it seemed that once I signed the paperwork, they were done with me and on to the next. More

Michael is professional customer service,,, he care about best for customer .. I will looking for him next time when my car needs service best for customer .. I will looking for him next time when my car needs service More

I was seen immediately upon my arrival and given a thorough explanation of the services I needed.. We agreed on what would be done at this appointment. I was kept informed as things progressed. They thorough explanation of the services I needed.. We agreed on what would be done at this appointment. I was kept informed as things progressed. They finished ahead of schedule and it was all very efficient. More