Rairdon's Subaru of Auburn - Service Center

Very good service but Another three hour wait! This is the second time in a row that I have waited around three hours for an oil change. (Though I should add that this time I had to have a tire re This is the second time in a row that I have waited around three hours for an oil change. (Though I should add that this time I had to have a tire replaced as well.) Quality of the service is very good. But they don’t take appointments for oil changes it doesn’t motivate me to go back to the dealer for these kinds of services. The service rep did a great job of explaining the cost related to the tire. They do a thorough inspection and report that to me as well so overall they do an excellent job but it’s much too much time for me to give up. More

Brake Switch Recall Repair Ian was very helpful getting me checked in and they fixed my recall issue quickly, and I received a call once it was done. they also washed and vacuum Ian was very helpful getting me checked in and they fixed my recall issue quickly, and I received a call once it was done. they also washed and vacuumed my car for free! More

Outstanding customer service I went in for my 18,000 mile service and Cameron hiller took great care of my needs and answer all my questions, he also make sure my car was ready qu I went in for my 18,000 mile service and Cameron hiller took great care of my needs and answer all my questions, he also make sure my car was ready quickly, I was so happy my Subaru was clean and ready to go for my next adventure! Thank you so much Cameron and SUBARU of auburn!!! You guys are the best More

I received exceptional service today. I was greeted this morning for my scheduled recall service by the extremely efficient and helpful Jessica Wiley. She quickly answered any questions I I was greeted this morning for my scheduled recall service by the extremely efficient and helpful Jessica Wiley. She quickly answered any questions I had, and I am very happy with the excellent customer service she provided. More

Always good service Always friendly and thorough. I have purchased two vehicles and have only used their service department. Appreciate that my car is washed and the floo Always friendly and thorough. I have purchased two vehicles and have only used their service department. Appreciate that my car is washed and the floormats are vacuumed upon completion of the service. More

Service appt Great came in early and they serviced the car right away. Fast and efficient. No cost because it was a recall. Still no surprises. Friendly service re Great came in early and they serviced the car right away. Fast and efficient. No cost because it was a recall. Still no surprises. Friendly service rep Antony Walls. More

Outstanding Customer Service This was the first time we have been back to Rairdon’s after being loyal to another dealership for many years. We were very pleased with the work they This was the first time we have been back to Rairdon’s after being loyal to another dealership for many years. We were very pleased with the work they performed on our car as well as the customer service. More

Excellent Service Reliable, fast, professional, Anthony Service Advisor is extremely knowledgeable & friendly. His service recommendations & estimates are accurate & va Reliable, fast, professional, Anthony Service Advisor is extremely knowledgeable & friendly. His service recommendations & estimates are accurate & valid. All the team are excellent, My subura has been serviced here for past 6 years, their repairs & service are always done right the first time and I wouldn't go anywhere else. More

Great service and employees Took my car in for a recall correction and I was immediately met by a service representative who directed me to the temporary service desk location du Took my car in for a recall correction and I was immediately met by a service representative who directed me to the temporary service desk location due to a major remodel to the building. I was treated very professionally and I actually enjoyed the whole experience. Thanks More

Customer service Rairdon in Auburn has excellent customer service. I went in for an oil change and was told it would be about 2 hours so I told them I would like to co Rairdon in Auburn has excellent customer service. I went in for an oil change and was told it would be about 2 hours so I told them I would like to come back later. They found time to fit me in and also fixed the recall issue so I didn't have to wait until November to get it fixed. More