Rairdon's Subaru of Auburn - Service Center
Auburn, WA
165 Reviews of Rairdon's Subaru of Auburn - Service Center
Giving Rairdon’s Subaru a second chance. First experience at Rairdon’s wasn’t all that great but that was sales not service. Reason I didn’t buy the Outback from them. Thought I would see if First experience at Rairdon’s wasn’t all that great but that was sales not service. Reason I didn’t buy the Outback from them. Thought I would see if service center was better. Wasn’t bad, friendly and all. Waiting area was comfortable. Only issue was it took longer than they said a simple oil change would take. More
Excellent customer service The advisor, Jessica, was very nice and made sure I was pleased with everything. I came in for the airbag recall. She went out to the car with me. The advisor, Jessica, was very nice and made sure I was pleased with everything. I came in for the airbag recall. She went out to the car with me. More
Great Service specialist Ian was wonderful. He was friendly and honest and genuinely interested in the outcome. Very helpful with financial issues. Rairdon Service specialist Ian was wonderful. He was friendly and honest and genuinely interested in the outcome. Very helpful with financial issues. Rairdon is easily acessed from most areas. More
Oil change and Recall service Friendly staff, quick and thorough service, nice waiting area. Jessica R. Was great at communicating what was being done and how long service would ta Friendly staff, quick and thorough service, nice waiting area. Jessica R. Was great at communicating what was being done and how long service would take. More
Good service They let me know what to expect when I come in for servicing. Comfortable waiting room. Other options available if I can’t wait for my car. They let me know what to expect when I come in for servicing. Comfortable waiting room. Other options available if I can’t wait for my car. More
My car repair As usual, my service rep was friendly and prompt. The repair took longer than expected, so I was given a loaner to get to my next appointment and retu As usual, my service rep was friendly and prompt. The repair took longer than expected, so I was given a loaner to get to my next appointment and return the next day. More
Quick and professional The customer service representative was very nice and polite! He offered us complimentary car wash and also everything was so fast! He reviewed all th The customer service representative was very nice and polite! He offered us complimentary car wash and also everything was so fast! He reviewed all the inspections with us and he also pointed some small issues that can be fixed next time! He walked us to our car which was very nice of him! Thanks Mike! More
Great service I came a bit late but they were still so accommodating. Took my cell phone number so I could walk to a local Starbucks and get notified when car was r I came a bit late but they were still so accommodating. Took my cell phone number so I could walk to a local Starbucks and get notified when car was ready. Car was ready faster than anticipated and was also ran through the car wash. More
Wonderful Customer Service Ian made certain I understood exactly what work needed to be accomplished. He then assisted me with car technology and my cellphone. The following d Ian made certain I understood exactly what work needed to be accomplished. He then assisted me with car technology and my cellphone. The following day I had more technical cellphone questions and Justin helped me figure out additional cellphone connections. More